Make Enterprise Apps
Intelligent at Scale
Enterprise applications are being rebuilt in real time. Cloud platforms are advancing rapidly, and AI is becoming the operating layer for core enterprise functions. Hitachi Digital Services modernizes and runs Business Platforms with AI built into everyday workflows and controls embedded from the start. Through CAAI, our Center for Architecture & AI, we establish a cross-platform AI operating layer across ss enterprise platforms – from ERP to CRM, HCM and ITSM – so AI works consistently across the enterprise, not platform by platform.
Modernize Without Losing Control
Enterprise application transformation is rarely blocked by software alone. It is constrained by legacy customization, fragmented data, integration sprawl, and adoption gaps. As AI enters core workflows, governance and operational readiness determine whether value scales or fragments. Without architectural coordination, AI remains siloed. With a shared operating layer, intelligence scales predictably across systems while the digital core modernizes with control and continuity.
SAP Transformation Without Operational Disruption
Modernize SAP with integrated advisory, migration, cloud, and managed services that reduce risk while preparing the digital core for AI-driven insight and automation.
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S/4HANA Migration
Execute greenfield, brownfield, and hybrid migrations with structured governance and continuity-first delivery. -
Cloud Modernization
Align SAP environments across AWS, Azure, and GCP for resilience, scalability, and operational flexibility. -
Digital Core Optimization
Improve performance, integration, and operational visibility across complex SAP landscapes.
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Analytics & AI
Extend SAP value through analytics, automation, machine learning, and digital manufacturing innovation. -
Managed SAP Operations
Run SAP with 24x7 monitoring, incident management, and proactive reliability engineering.
Oracle Platforms Built for Continuous Evolution
Transform Oracle into an AI-ready enterprise platform across Fusion Cloud, OCI, and EBS – combining modernization, industry accelerators, and intelligent managed services.
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Fusion Cloud Transformation
Modernize finance, supply chain, and HR with AI-enabled SaaS operations and delivery accelerators. -
EBS Modernization
Extend existing Oracle investments through phased modernization and continuity-first transformation pathways. -
Industry Accelerators
Accelerate deployment using pre-configured templates and operational toolkits for complex industries.
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Multicloud Oracle Services
Operate Oracle securely across OCI, AWS, Azure, and hybrid enterprise environments. -
Intelligent Managed Services
Improve adoption, governance, automation, and long-term operational performance.
Workday Designed for Continuous Improvement
Deliver Workday as a connected platform for workforce agility, financial visibility, and AI-enhanced planning – supported through transformation and intelligent managed services.
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Transformation Services
Design and deploy Workday aligned to workforce and financial operating priorities. -
HR & Finance Alignment
Improve planning, agility, and operational responsiveness through unified platform workflows. -
AI-Powered Operations
Apply predictive analytics and intelligent automation across HR and finance processes.
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Continuous Optimization
Sustain value through proactive health checks, governance, and lifecycle improvement programs. -
Adoption Enablement
Improve user engagement and platform maturity through structured change and support models.
Salesforce Engineered for Trusted Customer Operations
Design, integrate, and run Salesforce as a mission-critical customer platform – embedding AI, data, and automation directly into revenue and service operations.
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Platform Advisory
Define Salesforce strategy, governance, and operating models aligned to enterprise growth. -
Customer Transformation
Modernize sales, service, marketing, and field operations through integrated Salesforce platforms. -
AI Operationalization
Embed Einstein, Agentforce, and Data Cloud into real-world business workflows.
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Enterprise Integration
Connect Salesforce with ERP, analytics, and operational systems using APIs and MuleSoft. -
Managed Platform Services
Sustain performance through release governance, monitoring, automation, and optimization.
Intelligent Enterprise Operations Powered by ServiceNow
Transform ServiceNow into a system of action that connects AI, automation, governance, and operational intelligence across IT and operational environments. Hitachi Digital Services helps enterprises modernize service operations, improve resilience, and accelerate decision-making through intelligent workflows, trusted data, and mission-critical operational expertise.
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AI-Enabled Operations
Embed intelligence directly into workflows to improve response quality, automate decisions, and support continuous operational improvement. -
IT Operations Management & AIOps
Reduce operational noise, improve service visibility, and accelerate response through event intelligence, service mapping, and AI-driven operations. -
Governance, Risk & Security
Connect risk, compliance, security, and operational workflows to improve governance, accountability, and resilience.
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Strategic Portfolio Management
Align investment decisions, resources, and delivery priorities to measurable business outcomes and enterprise strategy. -
ITxOT & Operational Intelligence
Connect IT and operational technology environments through unified workflows, visibility, and mission-critical operational governance. -
Managed ServiceNow Operations
Run ServiceNow with 24x7 support, continuous optimization, platform governance, and operational accountability.
Travelport’s SAP Modernization on AWS
Modern SAP BRIM tech stack drives global agility.
Morgan Foods: S/4HANA Readiness and Transformation
Driving innovation and expansion with ECC to SAP S/4HANA upgrade.
Reiter Affiliated Companies (RAC): Oracle EBS Workforce Solutions
Long-term support for continuous improvements to operations.
Blue Label Distribution: Oracle Cloud ERP Modernization
Better finance and supply chain through automation, scalable processes, and real-time insight.
Salesforce Implementation Journey for an Automotive Giant
Modernization revolutionizes customer service.
Mitchells & Butlers: ServiceNow as a Service (SNOWaaS)
RPA ticket creation and routing, Azure monitoring, incident and change integrations.
Business Planning Company: Salesforce Revitalization Enhances Sales and CRM
Enhancing the quote-to-cash cycle and partner onboarding, and refining lead-sharing.
Eurostar’s Oracle E-Business Suite Migration to AWS
Migration to cloud infrastructure improves performance, scalability, and operational resilience.
Argent Energy’s Accelerated Multi-Pillar Cloud Implementation
Oracle solution helps Argent reduce time to close and move from a supply-led to a demand-driven process.
Tokyo Chemical Industry: Complex Manufacturing SAP Operations
Deploying analytics to improve operations with a partner that understands manufacturing.
How We Work
A lifecycle model that keeps platforms improving.
AI-Led. Operations Grounded.
We modernize business platforms with a clear goal: unlock AI-driven improvement without sacrificing control.
- AI embedded into HR, finance, customer, and IT workflows
- Integrated transformation plus managed services models for sustained value
- Operational focus on governance, reliability, and safe change
Partners
Partner ecosystems extend delivery options and accelerate outcomes across cloud, data, and platforms.
INSIGHTS
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