Reimagine Mobility.
Modernize What
Moves the World.

Autonomy, electrification, digitization – and now AI at scale. As the automotive world shifts gears, we help auto and mobility leaders reinvent how they build, operate, and serve – so they can lead change. From engineering to after-sales, we unlock value through enterprise modernization, intelligent platforms, and AI-driven insight embedded across the value chain.

Let's talk

Reimagine Mobility. Modernize WhatMoves the World.

Challenge & Opportunity

Cars Are Getting Smarter. Your Operations Should Too.

EVs, connected mobility, digital retail, and supply chain volatility are redefining the industry. Rigid systems, rising warranty costs, and fragmented data and customer journeys limit the ability to scale AI and respond at speed.

We help OEMs and suppliers modernize end to end with cloud, ERP, enterprise AI, and IT/OT integration – streamlining production, strengthening resilience, and delivering measurable business impact.

Solution

Solutions Across the Value Chain

Hitachi Digital Services partners with OEMs and suppliers across product development, manufacturing, sales, operations, and after-sales. We combine deep automotive expertise with advanced digital capabilities and enterprise AI to establish the foundations for software-defined mobility – where connected platforms and operational intelligence drive continuous improvement across every function.

Build Smarter Vehicles, Faster

Innovation cycles are accelerating, while engineering and sourcing complexity keeps rising. We help automotive teams modernize planning, improve supplier coordination, and strengthen collaboration across engineering ecosystems – reducing friction and accelerating time to market.

Unlock AI-enabled agility for EV and connected vehicle programs
Digital PLM with integrated data and AI accelerate design and collaboration

Intelligent supply planning reduces delays, risk, and cost
Engineering automation and product analytics improve speed and precision

Smarter Factories, Intelligent Supply Chains

Manufacturing performance is increasingly defined by resilience, real-time responsiveness, and predictive insight. We modernize operations with smart manufacturing solutions that connect ET-IT-OT and AI, improving visibility, reducing disruption, and supporting data-driven execution at scale.

Digital twins and Industry 5.0 for smarter, more flexible manufacturing
Predictive quality and reliability to reduce downtime and waste

Edge-to-cloud integration for AI-driven operational visibility and responsiveness
IT/OT integration for real-time, data-driven production decisions

Power Agile Operations

Automotive companies need enterprise agility, especially as business models evolve. We modernize ERP and HR systems, including SAP and Workday, to improve forecasting, profitability insight, and operational consistency across global structures.

Flexible, cloud-based ERP ready for AI-driven business models
Real-time, AI-enabled operational visibility across the enterprise

Profitability forecasting and margin intelligence with predictive analytics
HR automation and workforce insights powered by responsible AI

Win Customers at Every Touchpoint

Buying journeys are changing fast. We help automotive leaders improve direct-to-customer performance, strengthen dealer effectiveness, and deliver smarter engagement across digital channels.

AI-enhanced dealer pipeline management and demand forecasting
Intelligent digital vehicle experiences and CRM platforms

Connected commerce ecosystems with real-time personalization
Data-driven campaign optimization and launch performance insight

Rethink Repair and Service

After-sales is becoming one of the most strategic levers in automotive – influencing customer loyalty, cost-to-serve, and lifetime value. We help you reduce warranty exposure and improve service outcomes using AI-enabled insight and operational modernization.

AI-assisted, guided repair and technician decision support
Warranty analytics and predictive fault detection across the value chain

Connected diagnostics with AI-driven service optimization
Intelligent parts logistics and service dispatch automation

Personalize the Driving Experience

Modern mobility is defined by a seamless digital experience – from purchase through ownership and service. We help OEMs connect journeys, unify platforms, and apply reliable AI to improve engagement, retention, and lifetime value.