Hitachi Application Reliability Center Dashboard (last 6 months data)

Availability
Percent of time the systems/services managed are operational and accessible to users.

99.96%

MTTA
Mean Time To Acknowledge - Avg. first response time for incidents.

2 minutes

MTTR
Mean Time To Resolve - Avg. time to take incidents to resolution.

21 hours

Deployments
Percent of successful deployments over a period of time.

98.51 %

Change Failure Rate
Percent of changes or deployments that result in failure.

1.49 %