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Hitachi Digital Services Ranked as Three-Time Leader in 2026 Intelligent Robotics and Physical AI Services ISG Provider Lens
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Hitachi Digital Services Ranked as Three-Time Leader in 2026 Intelligent Robotics and Physical AI Services ISG Provider Lens

Hitachi is only company named Leader in all three report categories: Consulting and Transformation, Integration and Engineering, and Managed Services and Robotics-as-a-Service Recognition highlights Hitachi’s end-to-end expertise in delivering physical AI solutions to mission-critical domains DALLAS, May 14, 2026 – Hitachi Digital Services, the global systems integrator powering mission-critical platforms, has been recognized as a Leader in the 2026 ISG Provider Lens assessing Intelligent Robotics and Physical AI Services. The high rankings reflect Hitachi’s competitive edge in delivering advanced robotics services from strategy through implementation and ongoing operations, while incorporating differentiated domain expertise at every stage. The company focuses its capabilities on asset-intensive industries—such as rail, energy, mobility, and manufacturing—where robotics and physical AI are deployed in mission-critical systems. Published by ISG Research, a global AI-centered technology research and advisory firm, the ISG Provider Lens reports are used by enterprises to make confident, data-backed decisions when selecting partners. The research combines independent analysis with real-world practitioner insights. Vetted against more than 25 global providers, Hitachi Digital Services is the only provider named a Leader in all three report categories: Consulting and Transformation: Guiding enterprises in defining and planning their robotics transformation strategy before engineering or deployment begins. Integration and Engineering: Designing, engineering and deploying industrial and commercial robotics systems. Managed Services and Robotics-as-a-Service (RaaS): Operating and optimizing robotic systems after deployment, offering RaaS through on-demand or subscription models. Rooted in an IP-led consulting mindset with a “customer zero” approach, Hitachi Digital Services stands apart by grounding robotics and physical AI in real-world, mission-critical operations. This ensures that strategy translates into systems that perform reliably at scale. Drawing on deep experience in industries like Rail and Energy, the company delivers solutions designed for long-term value, where reliability, safety and ongoing performance matter most. This pragmatic, operations-first methodology—combined with strong governance and a focus on resilience—enables Hitachi customers to confidently adopt advanced AI in complex industrial environments. “Hitachi Digital Services connects edge intelligence, robotics, and AI-driven decision layers into secure, mission-critical environments via Lumada, R2O2, and its integration across Hitachi with GlobalLogic solutions. With NVIDIA-powered AI factories, and responsible AI governance, the company also enables scalable, closed-loop autonomy across heavy asset industries. These outcomes are the result of Hitachi Digital Services’ differentiation—a fusion of deep industrial heritage with enterprise-grade physical AI orchestration,” said Yash Jethani, Principal Analyst, ISG Research. “Robotics solutions bring real value with proven, reliable, and scalable deployment. As a solutions provider embedded in the critical infrastructure that economies and society depend on every day, we bring unmatched experience delivering such systems to high-stakes environments,” said Premkumar Balasubramanian, Chief Technology Officer and Head of AI, Hitachi Digital Services. “Hitachi turns data into decisions and innovation into real-world outcomes—first for ourselves, then for our clients. ISG’s recognition is a powerful validation of that track record and the expertise our teams bring every day.” “Physical AI is fast becoming a strategic business driver, helping organizations improve efficiency, resilience, and operational intelligence. Realizing that value requires deep expertise in deploying AI and robotics solutions that perform reliably in complex, real-world environments,” said Srini Shankar, CEO of Hitachi Digital Services, President and CEO of GlobalLogic. “Organizations that succeed will combine innovation with proven execution to deliver measurable customer outcomes. This is a unique Hitachi ability that will only strengthen as Hitachi Digital Services and GlobalLogic combine to establish a single robust organization that innovates across the entire digital transformation lifecycle.” To download the report, click here. About Hitachi Digital Services Hitachi Digital Services, a wholly owned subsidiary of Hitachi, Ltd., is a global systems integrator powering mission-critical platforms with people and technology. We help enterprises build, integrate, and run physical and digital systems with tailored solutions in cloud, data, IoT, and ERP modernization, underpinned by advanced AI. By combining Information Technology and Operational Technology (ITxOT), we drive efficiency, innovation, and growth across industries. With over 110 years of Hitachi Group’s engineering and technology leadership, Hitachi Digital Services is powering smarter platforms for a safer, more sustainable future. For more information on Hitachi Digital Services, please visit the company’s website at www.hitachids.com. Media Contact Heather Ailara PR Manager press@hitachids.com

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Hitachi Digital Services Announces Strategic Partnership with Stripe to Transform Payment Infrastructure, Debuts Joint Industry Event
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Hitachi Digital Services Announces Strategic Partnership with Stripe to Transform Payment Infrastructure, Debuts Joint Industry Event

Collaboration aims to simplify payments, reduce friction, and accelerate digital transformation across insurance, hospitality, retail, and transportation sectors LONDON, April 27, 2026 – Hitachi Digital Services, the global systems integrator powering mission-critical platforms, today announced a strategic partnership with Stripe, the programmable financial services company, to deliver seamless, end-to-end payment solutions for enterprise organizations. The partnership initially focuses on the insurance industry, with plans to expand into retail and hospitality, and will be center stage during a joint insurance industry event later this month. The collaboration combines Hitachi Digital Services’ deep engineering expertise in enterprise-grade systems integration using AI with Stripe’s powerful payment infrastructure to address longstanding inefficiencies in how businesses secure, manage and integrate payments across customer journeys. “Payments matter. They are a critical component to the customer experience and business health as a small improvement in process can yield significant value. Yet, payments are often treated as a final step in the customer journey,” said Rajashekar Busani, Chief Operations Officer, Hitachi Digital Services. “By partnering with Stripe, we’re transforming static, cumbersome payment capabilities to be intelligent dynamic assets—creating a seamless, frictionless process that improves conversion rates, reduces complexity, and enhances customer satisfaction.” Simplifying a Complex Ecosystem Traditionally, organizations manage multiple vendors for payment gateways, risk management, authorization, processing and reporting. This results in operational complexity and, often, fragmented customer experiences. Integration between numerous vendors creates vulnerabilities that can break a system, leave it susceptible to fraud or, minimally, create an unfriendly customer journey with limited payment choices. Hitachi Digital Services and Stripe offer a unified solution that consolidates all the need-to-have functions into a single, streamlined infrastructure while still allowing organizations to deploy their CRM, PAS, and ERP systems of choice. This joint approach reduces the number of third-party relationships, improves reliability and security, allows for greater cost management, and delivers greater visibility and control over transactions. Engineering-Led Innovation A key partnership differentiator is the shared engineering heritage between the two companies. Unlike competitive industry collaborations, Hitachi Digital Services and Stripe emphasize building and integrating technology solutions end-to-end via modern, modular architectures that create scalable foundations for future innovations. This approach is particularly relevant as industries undergo rapid transformation driven by increased digitalization, mergers and acquisitions, and emerging technologies such as AI-powered commerce. Organizations require modern payment infrastructure that supports traceability, security, and scalability—capabilities central to the joint offering. While the initial focus is on insurance, the partnership is designed to scale into additional verticals including other financial services, hospitality, transportation and retail. Joint Industry Event Hitachi Digital Services and Stripe will host their first joint event on April 30, 2026, at Hitachi’s London office. The event brings together leaders from across the insurance and payments ecosystem including Stripe, Hitachi Digital Services, Visa, Mastercard, Hastings Direct, Markerstudy, and Cursor. Discussions will focus on helping insurance companies evolve payments from a basic operational function to a strategic digital asset as AI reshapes distribution, customer journeys, and the economics of the insurance industry overall. “This event is an opportunity to bring together some of the most influential voices in payments and insurance to discuss the industry’s future. It also represents a major milestone in building a collaborative ecosystem around modern payment infrastructure,” said Stewart Reeder, Head of Insurance, Hitachi Digital Services. “Hyper-efficient payments systems hold untapped potential that we intend to help insurance leaders unlock.” To register for the event, visit: https://event.on24.com/wcc/r/5165075/46B07051B92E5C217A7A5A16B15107A2. About Hitachi Digital Services Hitachi Digital Services, a wholly owned subsidiary of Hitachi, Ltd., is a global systems integrator powering mission-critical platforms with people and technology. We help enterprises build, integrate, and run physical and digital systems with tailored solutions in cloud, data, IoT, and ERP modernization, underpinned by advanced AI. By combining Information Technology and Operational Technology (ITxOT), we drive efficiency, innovation, and growth across industries. With over 110 years of Hitachi Group’s engineering and technology leadership, Hitachi Digital Services is powering smarter platforms for a safer, more sustainable future. For more information on Hitachi Digital Services, please visit the company’s website at www.hitachids.com. About Stripe Stripe is building programmable financial services for millions of businesses globally. Millions of companies use Stripe to accept payments online and in person, embed financial services, power custom revenue models, and build a more profitable business. Headquartered in San Francisco and Dublin, Stripe processes over $1.9 trillion of payments annually, equivalent to 1.6% of global GDP. Stripe users include all of the top AI companies, 90% of the Dow Jones Industrial Average, and 86% of the Forbes AI 50. Through its scale and investments in R&D—particularly artificial intelligence and stablecoins—Stripe accelerates the utility of frontier technology in the global economy.   Media Contact Heather Ailara PR Manager press@hitachids.com

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Hitachi Digital Services Ranked Market Leader in HFS Research’s 2026 Next-Gen IT Infrastructure Services Report
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Hitachi Digital Services Ranked Market Leader in HFS Research’s 2026 Next-Gen IT Infrastructure Services Report

DALLAS, April 09, 2026 – Hitachi Digital Services, the global systems integrator powering mission-critical platforms, today announced that it has been named a Market Leader in HFS Research’s globally-focused HFS Horizons: Next-Gen IT Infrastructure Services 2026 report. The report evaluates providers’ ability to help enterprises reimagine infrastructure for AI-native operations, real-time and ultimate edge (on-device) computing, and hybrid and distributed architectures amidst growing regulatory complexity. As cloud and AI evolve, enterprise infrastructure is becoming a driver of economics, operations, and risk—not just a tech layer. AI-optimized infrastructure must scale while enabling critical capabilities like embedded sovereignty, cross-environment autonomy, and futureproofing for composable, next-gen architectures. HFS Research helps enterprises achieve these outcomes through rigorous provider evaluations. For the 2026 Next-Gen IT Infrastructure Services report, HFS Research evaluated 17 global IT service providers across the value chain, assessing their ability to transform fragmented and static systems into seamless AI-native digital foundations that solve challenges such as: Legacy estate complexity and technical debt Security, resilience and regulatory complexity AI workload readiness and infrastructure strain Operational cost and efficiency mandates Talent shortages Service providers were grouped into three “Horizons” with Hitachi Digital Services earning the top designation of Market Leader or “Horizon 3”. Horizon 3 suppliers are recognized for modernizing and managing enterprise infrastructure with secure, reliable operations while advancing a OneOffice mindset and OneEcosystem approach. Differentiated Hitachi Digital Services capabilities highlighted by HFS Research include: Engineering-led operations model via Hitachi Application Reliability Centers (HARC) Embedded agentic AI across operations Architecture-first infrastructure strategy (defining multidomain reference architectures across cloud, edge, and IT–OT) Proven execution in mission-critical environments Evolution to predictive, intelligent operations “Hitachi Digital Services’ IT–OT convergence strategy, combined with its focus on platform-led infrastructure and AI-enabled operations, positions it well to support enterprise transitions from fragmented, operations-led environments to integrated, outcome-driven infrastructure. Through Lumada and investments in data, edge, and industrial platforms, the company enables contextual, real-time decision-making across distributed environments—reflecting a broader shift to intelligent, orchestrated infrastructure where resilience, performance, and outcomes are driven by automation and domain-aware insights,” said Ashwin Venkatesan, Executive Research Leader, HFS Research. “IT infrastructure is no longer just a support function. It is the foundation of AI-driven, real-time decision-making in an increasingly complex and regulated world. Enterprises that rethink and rebuild their technological core can unlock new levels of speed, resilience, and competitive advantage at scale—and that’s exactly what Hitachi enables for its customers every day. HFS recognition is a testament to our solutions and our ability to deliver tangible results to our customers in the infrastructure and cloud operations space,” said N S Kumar, Chief Delivery Officer, Hitachi Digital Services. The HFS Horizons: Next-Gen IT Infrastructure Services 2026 report can be found here: https://www.hitachids.com/pdf/hitachi-digital-services-ranked-market-leader-in-hfs-research-2026-next-gen-it-infrastructure-services-report/. About HFS Research HFS Research is a leading research and advisory authority on enterprise transformation, serving Fortune 500 companies with fearless insights and actionable strategies. With unparalleled access to Global 2000 executives and deep expertise in AI, automation, and digital business models, HFS empowers organizations to make confident decisions that create sustainable competitive advantage. For more information, visit www.hfsreserach.com. About Hitachi Digital Services Hitachi Digital Services, a wholly owned subsidiary of Hitachi, Ltd., is a global systems integrator powering mission-critical platforms with people and technology. We help enterprises build, integrate, and run physical and digital systems with tailored solutions in cloud, data, IoT, and ERP modernization, underpinned by advanced AI. By combining Information Technology and Operational Technology (ITxOT), we drive efficiency, innovation, and growth across industries. With over 110 years of Hitachi Group’s engineering and technology leadership, Hitachi Digital Services is powering smarter platforms for a safer, more sustainable future. For more information on Hitachi Digital Services, please visit the company’s website at www.hitachids.com. Media Contact Heather Ailara PR Manager press@hitachids.com

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Hitachi Digital Services Strengthens OT-IT Integration with Manufacturing Operations Management Platform
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Hitachi Digital Services Strengthens OT-IT Integration with Manufacturing Operations Management Platform

Advanced MOM Platform to Expand HMAX Industry by Enabling Resilient and Sustainable Smart Factories DALLAS, March 31, 2026 – Hitachi Digital Services today announced it is strengthening its operational technology (OT) and informational technology (IT) integration via the use of a comprehensive Manufacturing Operations Management (MOM) platform. The technological advancement enables Hitachi to accelerate the transformation of discrete manufacturing sites into resilient, sustainable smart factories. Further, the MOM platform is slated to expand Hitachi’s HMAX Industry solutions portfolio, serving as a strong foundation for industrial AI–driven modernization. Built on an open, modular integration architecture, the MOM platform ensures interoperability with diverse product lifecycle management and OT systems. This capability enables wider application across a broad range of asset-heavy sectors such as Energy, High Tech, Manufacturing, and Transportation. The advanced MOM platform also delivers: A continuous digital thread enabling real‑time, end‑to‑end traceability from design through to manufacturing and quality management. Data-driven decision making by analyzing field data to optimize quality, cost, and delivery (QCD). Scalable workflows enabling agile production systems that respond instantly to fluctuations in market and customer demand. Refined across 100+ mission-critical manufacturing sites, Hitachi’s proven MOM platform is now intended to power numerous Hitachi Group factories through a “Customer Zero” approach. Its use is expected to enhance productivity through human-machine collaboration, accelerating the transition to sustainable operations. The resulting value-creation cycle will support Hitachi’s efforts to evolve the MOM platform into an even more powerful product within HMAX by Hitachi—a suite of next-generation solutions that brings the power of AI to social infrastructure by harnessing vast data from physical and digital assets. “The Hitachi Group's greatest strength lies in creating value by accelerating synergies with our extensive OT domains, including rail, energy, and industry. As an integrator implementing OT and IT, Hitachi Digital Services has driven social innovation through cloud, data, and IoT services. By adding a globally proven MOM to our capabilities, we will advance the digital transformation of our own OT sites through a Customer Zero approach. We are confident that the expertise and know-how gained from this will strengthen our HMAX Industry portfolio and accelerate its deployment across the industrial sector,” said Jun Abe, Executive Vice President of Hitachi, Ltd., General Manager of the Digital Systems & Services Division and Chairman of the Board at Hitachi Digital Services. “Industry 5.0 challenges such as scalability, supply chain integration, and technology adoption will only be solved through smarter automation and more agile production environments,” said Roger Lvin, CEO of Hitachi Digital Services. “Understanding this fully, we’re introducing advanced MOM capabilities to an already formidable tech portfolio. The resulting physical AI solutions will serve as today’s most disruptive cross-industry smart manufacturing and asset operations systems—laying the foundation for digital manufacturing excellence while reinforcing Hitachi’s capabilities for mission‑critical manufacturing operations.” Trademark Notice All trademarks and product names are the property of their respective owners. About Hitachi Digital Services Hitachi Digital Services, a wholly owned subsidiary of Hitachi, Ltd., is a global systems integrator powering mission-critical platforms with people and technology. We help enterprises build, integrate, and run physical and digital systems with tailored solutions in cloud, data, IoT, and ERP modernization, underpinned by advanced AI. By combining Information Technology and Operational Technology (ITxOT), we drive efficiency, innovation, and growth across industries. With over 110 years of Hitachi Group’s engineering and technology leadership, Hitachi Digital Services is powering smarter platforms for a safer, more sustainable future. For more information on Hitachi Digital Services, please visit the company’s website at www.hitachids.com. About Hitachi, Ltd. Through its Social Innovation Business (SIB) that brings together IT, OT (Operational Technology) and products, Hitachi contributes to a harmonized society where the environment, wellbeing, and economic growth are in balance. Hitachi operates globally in four sectors – Digital Systems & Services, Energy, Mobility, and Connective Industries – and the Strategic SIB Business Unit for new growth businesses. With Lumada at its core, Hitachi generates value from integrating data, technology and domain knowledge to solve customer and social challenges. Revenues for FY2024 (ended March 31, 2025) totaled 9,783.3 billion yen, with 618 consolidated subsidiaries and approximately 280,000 employees worldwide. Visit us at www.hitachi.com.   Contacts: Hitachi Digital Services Patrick Corcoran Head of Market Enablement and External Relations patrick.corcoran@hitachids.com   Heather Ailara PR Manager press@hitachids.com

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Hitachi Digital Services Earns EcoVadis Silver Medal for Business Sustainability
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Hitachi Digital Services Earns EcoVadis Silver Medal for Business Sustainability

Company Secures Top 6% Global Ranking, A Rare and Highly Competitive Distinction for First-Ever Fully Independent Submission DALLAS, February 26, 2026 – Hitachi Digital Services, the global systems integrator powering mission-critical platforms, has earned a Silver Medal from EcoVadis on its first fully independent submission — a rare achievement for a debut assessment. The ranking places Hitachi Digital Services in the 94th percentile amongst its global peers seeking third-party evaluation of their environmental, social, and governance (ESG) practices. The Silver Medal indicates Hitachi Digital Services has defined and deployed robust ESG policies with measurable results, underscoring the rapid success of the company’s aggressive strategy defined in its current sustainability report. EcoVadis evaluates corporate sustainability performance via a company’s policies, actions and results against 21 stringent criteria. These criteria reflect leading global frameworks including the Global Reporting Initiative guidelines, International Labour Organization conventions, ISO 26000 standard, and United Nations Global Compact Ten Principles. Profiled as a “Large Company,” Hitachi Digital Services’ scores ranked on average 30 points higher than the group standard across the assessment’s four themes: Environment, Labor and Human Rights, Ethics, and Sustainable Procurement. The company views the accolade as validation of its ESG commitment — an operational framework embedded in Hitachi’s culture and central to its U.S. strategy as customers increasingly require ESG valuation prior to partnering with global technology suppliers. “Sustainability is integral to how we drive resilience and long-term value creation,” said Roger Lvin, CEO of Hitachi Digital Services. “To date, we have enabled our customers to modernize, reduce emissions, and enhance competitiveness, while strengthening our own ESG commitments from scaling renewable energy adoption to advancing full value-chain accountability. We execute with discipline and unwavering focus to deliver measurable impact that positions our business, our customers, and society for long-term success.” Hitachi Digital Services’ ESG strategy promotes the corporate ethos of social innovation through powering good. The company’s sustainability goals aim to reduce resource dependencies and achieve decarbonization while operating ethically and responsibly. Informing the EcoVadis ranking, Hitachi Digital Services’ fiscal year 2024 ESG highlights demonstrate major strides toward those goals: Sustainability : Expanded partnerships for electric vehicle (EV) charging infrastructure and advanced battery energy storage systems, while leveraging IoT technology to enable customers to monitor and manage electricity and gas usage more effectively. Environmental : Committed to achieving carbon neutrality in Scope 1 and 2 emissions by FY2030 and reaching net zero by FY2050, supported by an emissions baseline assessment covering Scope 1, 2, and 3 emissions. Social Capital : Launched a new, innovative onboarding program to support people managers and new employees, complemented by extensive employee training that has engaged more than 83% of staff, alongside over 500 volunteer hours contributed to education initiatives in India. Governance : Launched a Sustainability Committee a year ahead of schedule while establishing 18 goals aligned with strategic priorities and completing a refreshed double materiality analysis to inform corporate strategy. About Hitachi Digital Services Hitachi Digital Services, a wholly owned subsidiary of Hitachi, Ltd., is a global systems integrator powering mission-critical platforms with people and technology. We help enterprises build, integrate, and run physical and digital systems with tailored solutions in cloud, data, IoT, and ERP modernization, underpinned by advanced AI. By combining Information Technology and Operational Technology (ITxOT), we drive efficiency, innovation, and growth across industries. With over 110 years of Hitachi Group’s engineering and technology leadership, Hitachi Digital Services is powering smarter platforms for a safer, more sustainable future. For more information on Hitachi Digital Services, please visit the company’s website at www.hitachids.com.   Contacts: Heather Ailara PR Manager press@hitachids.com

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Hitachi Announces Plans to Integrate GlobalLogic and Hitachi Digital Services to Accelerate Global Growth of Lumada 3.0
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Hitachi Announces Plans to Integrate GlobalLogic and Hitachi Digital Services to Accelerate Global Growth of Lumada 3.0

Hitachi, Ltd. has announced its intent to integrate its U.S. subsidiaries, GlobalLogic Inc. (“GlobalLogic”) and Hitachi Digital Services LLC (“Hitachi Digital Services”) to strengthen its digital services capabilities and accelerate the global growth of Lumada 3.0, the company’s strategic initiative for digital transformation. The integration aims to build a robust digital business organization with end-to-end expertise across the digital transformation lifecycle — from strategy and design through development and run operations — and enhanced ability to integrate advanced technologies such as AI into mission-critical systems. The operational integration is expected to begin in April 2026, led by Srini Shankar, President & CEO of GlobalLogic. By combining GlobalLogic’s strengths in product strategy, software engineering, and AI with Hitachi Digital Services’ capabilities in cloud modernization, reliability engineering, and managed operations, the new organization will address evolving client needs for scalable, resilient digital solutions across key industries including mobility, energy, and industrial. The integrated organization will also support the development of a unified AI Factory, leveraging offerings such as GlobalLogic’s VelocityAI and Hitachi Digital Services’ HARC, and deepen collaboration across the Hitachi Group to drive innovation and value for clients and society. This effort aligns with Hitachi’s Inspire 2027 management plan and its broader Social Innovation goals. Click here to see the full press release.

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adesso and Hitachi Digital Services enhance cloud reliability for asset-heavy industries through strategic partnership
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adesso and Hitachi Digital Services enhance cloud reliability for asset-heavy industries through strategic partnership

adesso and Hitachi Digital Services Combine Expertise for Resilient Cloud Operations in the Energy and Utilities Sector DORTMUND and DALLAS, January, 22, 2026 – adesso SE and Hitachi Digital Services are expanding their collaboration to support companies in asset-heavy industries such as energy with reliable, scalable, and compliant application operations. The enhanced partnership combines adesso's comprehensive cloud transformation and integration expertise with Hitachi Application Reliability Centers (HARC) to deliver digital solutions both locally and globally. Global Operations Centers for Maximum Application Availability HARC is Hitachi's global, Site Reliability Engineering (SRE)-based framework for optimizing the performance, cost, and availability of business-critical applications in hybrid and multi-cloud environments. HARC operates 24/7 from global hubs in Hyderabad (India) and Dallas (USA). It combines continuous monitoring, automation, and AI-powered surveillance to ensure that mission-critical workloads remain secure, scalable, and consistently perform at their peak. HARC delivers measurable results, including significant cost reductions in cloud operations and improved operational availability. Governance and compliance requirements are firmly embedded at every level of application management. “This expansion is built on years of trust and collaborative implementation,” says Santhosh Sreemushta, President & Chief Business Officer at Hitachi Digital Services. “By combining adesso’s deep cloud and IT transformation expertise with HARC’s proven operational reliability, we deliver tailored solutions for the critical needs of asset-intensive industries – with minimal disruption and maximum performance.” Architecture Meets Operations: Expanding the International Delivery Model adesso brings its strengths in IT strategy, migration, sovereign cloud operations, AI DevOps, and cloud-native application development to the partnership. This ensures that applications running on HARC are designed for scalability, compliance, and performance from the outset. The joint approach also supports advanced solutions such as digital twins, predictive maintenance, and integrated IT/OT control centers. “Many of our customers operate in highly demanding environments where resilience and innovation must go hand in hand,” says Mark Lohweber, CEO of adesso SE. “By deepening our collaboration with Hitachi, we are strengthening our international delivery model and combining architectural expertise with a global operational framework. This opens up a secure path to modernizing critical systems—from the initial migration to 24/7 operation. While HARC ensures reliable operations, adesso delivers the architecture. Together, we are redefining what IT transformation means for asset-intensive companies.” The two companies will initially launch joint pilot programs in the energy and utilities sector. These initiatives will be supported by the HARC Labs in Hyderabad and Dallas, which will serve as centers of excellence for validating industry-specific reliability models, testing cloud-native control room concepts, and demonstrating measurable impacts before solutions are rolled out live. About Hitachi Digital Services Hitachi Digital Services, a wholly owned subsidiary of Hitachi, Ltd., is a global systems integrator powering mission-critical platforms with people and technology. We help enterprises build, integrate, and run physical and digital systems with tailored solutions in cloud, data, IoT, and ERP modernization, underpinned by advanced AI. By combining Information Technology and Operational Technology (ITxOT), we drive efficiency, innovation, and growth across industries. With over 110 years of Hitachi Group's engineering and technology leadership, Hitachi Digital Services is powering smarter platforms for a safer, more sustainable future. For more information on Hitachi Digital Services, please visit the company's website at www.hitachids.com. About adesso adesso is one of the leading IT service providers in the German-speaking world, focusing on the core business processes of companies and public administrations through consulting and customized software development. adesso's strategy rests on three pillars: the comprehensive industry expertise of its employees, broad, vendor-neutral technological competence, and proven methodologies for implementing software projects. With tailored IT solutions, adesso strengthens the competitiveness of companies and organizations in its target sectors: insurance/reinsurance, banking and financial services, healthcare and life sciences, energy supply, public administration, automotive and manufacturing, retail, transportation, media and entertainment, lotteries, and sports. Founded in Dortmund in 1997, adesso currently employs over 11,100 people (full-time equivalents/FTE) within the adesso Group, which equates to more than 11,800 employees. adesso shares are listed on the Prime Standard/SDAX. Adesso's clients in Germany include, among others: Commerzbank, BayernLB, Munich Re, Provinzial, Bitmarck, amedes, RWE, E.ON, Mercedes-Benz, thyssenkrupp, Bosch, Otto, Markant, Borussia Dortmund, the German Football League (DFL), the West German Lottery, the Bundesbank (German Federal Bank), the Federal Ministry of the Interior's Procurement Office, and the Federal Ministry of Finance. In addition, there are numerous international clients, including Swisscom, AXA Switzerland, Alpitour, the Austrian Football Bundesliga, and the Swiss Federal Railways.

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Eraneos and Hitachi Digital Services partner to deliver ITxOT transformation for industrial enterprises at scale
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Eraneos and Hitachi Digital Services partner to deliver ITxOT transformation for industrial enterprises at scale

EMEA mid-market enterprises to benefit from greater time-to-value when designing, developing, and deploying mission critical AI systems via strategic collaboration. DALLAS, December 11, 2025 – Hitachi Digital Services, a global systems integrator powering mission-critical platforms, and Eraneos, a leading strategy, transformation, and technology consultancy, today announced a strategic partnership establishing integrated, end-to-end ITxOT transformation capabilities. This collaboration unites Eraneos’ deep strategic, regulatory, and industry acumen with Hitachi’s strong ITxOT systems integration expertise to deliver holistic AI services from executive solution ideation to manufacturing transformation – backed by local precision. Consequently, mid-market EMEA enterprises, particularly those with asset-heavy operating models, can realize high impact AI advantages faster and with confidence in the systems’ trusted business outcomes. In 2024, 41.17% of large enterprises deployed AI technologies compared to only 20.97% of medium-sized enterprises in the EU alone. Arguably, mid-market adoption may be hindered by prohibitive costs, lack of technical skills, and difficulty emerging from the pilot phase. As companies navigate accelerating AI-driven change, many struggle with fragmented transformation efforts that fail to link vision to execution, that fail to turn insight into meaningful action. The joint offering between Eraneos and Hitachi Digital Services bridges that gap, enabling clients to act with agility, reduce operational risk, and achieve measurable outcomes throughout every step of the journey. Thus making true AI transformation – be it advanced automation, smart manufacturing, digital sustainability, agentic AI deployment – accessible to a wider segment of enterprises. “AI and ITxOT convergence are no longer future ambitions – they’re business imperatives,” said Santhosh Sreemushta, President of Hitachi Digital Services. “Together with Eraneos, we’re enabling clients to move from experimentation to execution – modernizing responsibly, accelerating measurable value, and building intelligent, resilient systems for the future. This partnership brings the best of strategy and engineering together to help enterprises operationalize AI with confidence and scale.” Through this partnership, clients will benefit from: Unified delivery, single accountability A seamless proven approach that delivers strategy, execution, and change leadership. All under one collaborative platform for simplified, faster time to value. End-to-end data activation Comprehensive solutions from edge-to-cloud unlocking ITxOT convergence with AI-driven visibility, automation, and optimization across organizational layers. Future-ready platforms Tailored to today’s needs, while anticipating evolving regulatory and market dynamics as well as scaling requirements to pivot from product- to solution-driven services. “This partnership strengthens Eraneos position as an integrated consulting firm delivering full-spectrum transformation from strategy to execution,” said Boris Ricken, Partner, Eraneos. “By combining our strategic, regulatory, and industry expertise with Hitachi Digital Services’ deep ITxOT integration and engineering capabilities, we give clients the power of global scale with local precision – all through a single, trusted partner.” Hitachi Digital Services harnesses a unique vantage point spanning all aspects of sustainable AI system development for numerous industries such as energy, manufacturing, mobility, oil and gas, and others. That insight enables Hitachi Digital Services to skip AI experimentation and move right to operationalizing AI advantage across an enterprise’s total IT environment. Pairing this IT/OT expertise with Eraneos’ comprehensive consulting skills helps Hitachi Digital Services bring its differentiated offerings to a broader global audience with regional resources for faster, more customized engineering support. About Eraneos Eraneos is an international strategy, transformation and technology consulting group, dedicated to empowering organizations to thrive in an ever-changing digital age. By bringing together top-tier experts from business and tech, we help clients to continuously raise the bar in successful transformations, from strategy to execution. Whether we’re designing future-ready organizations, unlocking the potential of data and AI, or securing businesses with cutting-edge cybersecurity, we deliver results pragmatically. Our team of around 1,200 dedicated professionals is based in offices across Switzerland, Germany, the Netherlands, Spain, Denmark, Sweden, Austria, the UK, Singapore, and the USA, and seamlessly blends global perspectives with strong local roots. www.eraneos.com About Hitachi Digital Services Hitachi Digital Services, a wholly owned subsidiary of Hitachi, Ltd., is a global systems integrator powering mission-critical platforms with people and technology. We help enterprises build, integrate, and run physical and digital systems with tailored solutions in cloud, data, IoT, and ERP modernization, underpinned by advanced AI. By combining Information Technology and Operational Technology (ITxOT), we drive efficiency, innovation, and growth across industries. With over 110 years of Hitachi Group's engineering and technology leadership, Hitachi Digital Services is powering smarter platforms for a safer, more sustainable future. For more information on Hitachi Digital Services, please visit the company's website at www.hitachids.com. Media contact Eraneos Media Relations mediarelations.ch@eraneos.com Hitachi Digital Services Media Relations press@hitachids.com

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Hitachi Digital Services Ranked Market Leader in HFS Research’s 2025 Legacy Application Modernization Services Report
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Hitachi Digital Services Ranked Market Leader in HFS Research’s 2025 Legacy Application Modernization Services Report

DALLAS, December 02, 2025 – Hitachi Digital Services, the global systems integrator powering mission-critical platforms, today announced that it has been named a Market Leader in HFS Research’s globally-focused HFS Horizons: Legacy Application Modernization Services, 2025 report. The report assesses service providers’ abilities to modernize and, in some cases, re-architect enterprise IT systems into modular, scalable, and adaptive systems. HFS Research focuses on enterprise transformation, arming Fortune 500 companies with meaningful insights and actionable strategies. For its annual Legacy Application Modernization Services report, the company evaluated 32 service providers across the value chain including global system integrators, domain-specific app modernization providers, and start-ups. Analysis centered on service providers’ transformative digital capabilities and innovation when correcting issues impacting fragmented legacy IT systems such as: Architectural sprawl and hidden dependencies Inability to scale AI and other emerging technology Cost, monetization, and time-to-market constraints Disrupted customer journeys and talent stress Service providers were categorized into three major groupings or “Horizons” with Hitachi Digital Services achieving the highest recognition of Market Leader or “Horizon 3”. Horizon 3 acknowledges suppliers delivering AI-native, event-driven products with total ecosystem co‑creation. These honorees are credited with driving new revenue, CX/PX gains, and continuous modernization for business agility and scalability. Tactics may include the cohesive deployment of advanced cloud-native technologies, APIs, automation, microservices, and DevOps practices. HFS Research recognized Hitachi Digital Services for its differentiated capabilities and methodologies; highlights being: E3 (Envision, Evaluate, Execute) methodology: an engineering-led approach to cloud, AI, ERP, and IOT integration with a focus on sustainability. Successful program delivery: thousands of programs satisfying customer objectives; many leveraging Hitachi Cloud Acceleration Platform (HCAP) and Hitachi Application Reliability Center (HARC) Agents accelerators to replace fallible, time-consuming manual coding with efficient AI-assisted code conversion. Proven, measurable outcomes: case studies validating program success in various sectors such as energy, financial services, healthcare, manufacturing, and mobility for various customers worldwide. Client and customer satisfaction: third party feedback confirming Hitachi Digital Service’s pioneering spirit and comprehensive lifecycle vision backed by collaborative delivery, engaged leadership, and deep technical/domain expertise; yielding positive returns on AI investments. “Being recognized by HFS Research as a market leader in legacy application modernization affirms our commitment to purposeful innovation and partnership with our clients,” said Roger Lvin, CEO, Hitachi Digital Services. “We believe modernization is not just a technical upgrade but an opportunity to reimagine how enterprises operate, compete, and grow. Through responsible co-creation, advanced AI, and the unified One-Hitachi ecosystem, we help our clients and partners achieve measurable business impact while building sustainable, future-ready enterprises.” “Hitachi Digital Services brings precision, scale, and vision to modernization, translating complex legacy challenges into accelerated business outcomes,” said Hansa Iyengar, IT Practice Leader, HFS Research. “Its E3 methodology, combined with proprietary automation platforms such as HCAP and HARC, enables clients to achieve productivity gains and agility while maintaining operational resilience. The company’s One-Hitachi approach connects technology and business transformation to deliver tangible results across industries.” The HFS Horizons: Legacy Application Modernization Services, 2025 report can be found here. About HFS Research HFS Research is a leading research and advisory authority on enterprise transformation, serving Fortune 500 companies with fearless insights and actionable strategies. With unparalleled access to Global 2000 executives and deep expertise in AI, automation, and digital business models, HFS empowers organizations to make confident decisions that create sustainable competitive advantage. For more information, visit www.hfsreserach.com. About Hitachi Digital Services Hitachi Digital Services, a wholly owned subsidiary of Hitachi, Ltd., is a global systems integrator powering mission-critical platforms with people and technology. We help enterprises build, integrate, and run physical and digital systems with tailored solutions in cloud, data, IoT, and ERP modernization, underpinned by advanced AI. By combining Information Technology and Operational Technology (ITxOT), we drive efficiency, innovation, and growth across industries. With over 110 years of Hitachi Group's engineering and technology leadership, Hitachi Digital Services is powering smarter platforms for a safer, more sustainable future. For more information on Hitachi Digital Services, please visit the company's website at www.hitachids.com. About Hitachi, Ltd. Through its Social Innovation Business (SIB) that brings together IT, OT (Operational Technology) and products, Hitachi contributes to a harmonized society where the environment, wellbeing, and economic growth are in balance. Hitachi operates globally in four sectors – Digital Systems & Services, Energy, Mobility, and Connective Industries – and the Strategic SIB Business Unit for new growth businesses. With Lumada at its core, Hitachi generates value from integrating data, technology and domain knowledge to solve customer and social challenges. Revenues for FY2024 (ended March 31, 2025) totaled 9,783.3 billion yen, with 618 consolidated subsidiaries and approximately 280,000 employees worldwide. Visit us at www.hitachi.com.

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Hitachi Digital Services Receives Frost & Sullivan’s 2025 North America Competitive Strategy Leadership Recognition for Excellence in Artificial Intelligence Services
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Hitachi Digital Services Receives Frost & Sullivan’s 2025 North America Competitive Strategy Leadership Recognition for Excellence in Artificial Intelligence Services

This recognition highlights Hitachi Digital Services’ industrial AI leadership, strategic execution, and customer-focused innovation accelerating measurable transformation at scale. San Antonio, TX — October 21, 2025 — Frost & Sullivan is pleased to announce that Hitachi Digital Services has received the 2025 North America Competitive Strategy Leadership Recognition in the Artificial Intelligence Services Industry for its outstanding achievements in delivering production-ready AI capabilities, optimizing cloud workloads, and enabling cost-effective, scalable digital solutions for industrial enterprises. This recognition highlights Hitachi DS’s strong market position and consistent leadership in driving measurable outcomes while accelerating customer innovation in a rapidly evolving competitive landscape. “Hitachi’s legacy runs deep in industrial sectors worldwide, with our outputs spanning software and hardware design, development, and delivery. As such, we as a technology partner hold unique insight that allows enterprises to confidently place their futures in our hands. We’ve co-created some of the most pivotal digital transformations seen in recent years. And, we’re proud to be recognized for that work by Frost & Sullivan as this acknowledgement underscores the commitment we strive for every day,” said Roger Lvin, CEO, Hitachi Digital Services. Frost & Sullivan evaluates companies through a rigorous benchmarking process across two core dimensions: strategy effectiveness and strategy execution. Hitachi DS excelled in both, demonstrating its ability to align strategic initiatives with market demand while executing them with efficiency, consistency, speed, and scale. “Hitachi Digital Services embeds reliability and alignment from the outset, making true production-ready AI systems. Its flagship HARC for AI service, originally designed for cloud workload optimization, operationalizes AI using Gen and Agentic AI tech for reliability, observability and cost control. This enables the company to focus on production operations rather than prototype showcases,” said Nishchal Khorana, Associate Partner - Growth Opportunity Analytics at Frost & Sullivan. Guided by a long-term growth strategy focused on integrating information technology (IT) and operational technology (OT) for industrial transformation, Hitachi Digital Services has shown its ability to adapt and lead in a rapidly evolving AI services landscape. Its deep domain expertise across manufacturing, energy, mining, logistics, and transportation enables it to deliver targeted, high-impact AI solutions, from predictive maintenance and quality control to supply chain optimization and fleet monitoring. Sustainable innovation remains central to Hitachi DS’s approach, particularly regarding AI solution delivery as illustrated by three disruptive, proprietary services: R2O2.ai, HARC for AI, and HARC Agents. The Reliable, Responsible, Observable, and Optimal AI (R2O2.ai) framework uses Gen AI to solve the critical challenge of moving AI models through conceptualization to proof-of-concept to production, ensuring solutions are reliable, observable and fit for purpose. Hitachi Application Reliability Center (HARC) for AI runs AI applications with greater reliability, efficiency, and governance while mitigating scaling challenges such as unpredictable costs, performance degradation over time, and limited oversight of complex models. The company’s newest release, HARC Agents is an Agentic AI platform combining HARC for AI and R202.ai with a library of AI agents and an enterprise-grade management system. The platform jumpstarts AI system development (decreasing development time by 30%) and simplifies cross-environment oversight of all AI systems—providing stronger control over governance, performance monitoring, and compliance. “At Hitachi Digital Services, we believe AI must be reliable, responsible, and production-ready from day one. Our focus is not on prototypes but on outcomes—solutions that scale, integrate deeply with operational environments, and deliver measurable value. By combining industrial domain expertise with intelligent architecture, we’re helping enterprises move beyond experimentation to sustainable AI at scale.” said Premkumar Balasubramanian, CTO at Hitachi Digital Services Hitachi DS’s hybrid AI approach blends off-the-shelf models with custom-built solutions tailored to client needs. Its work with organizations such as Hitachi Rail and WMATA, illustrating its ability to deliver mission-critical, high-accuracy AI systems that drive operational efficiency and business value. Frost & Sullivan commends Hitachi Digital Services for setting a high standard in competitive strategy, execution, and market responsiveness. By embedding AI across all digital transformation initiatives and pioneering intelligent architectures for the agentic AI era, the company is shaping the future of enterprise modernization. Frost & Sullivan’s Competitive Strategy Leadership Recognition is its top honor and recognizes the market participant that exemplifies visionary innovation, market-leading performance, and unmatched customer care. This recognition honors companies in various regional and global markets for demonstrating outstanding achievement and superior performance in leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analyses, and extensive secondary research to identify best practices in the industry. About Frost & Sullivan For six decades, Frost & Sullivan has been world-renowned for its role in helping investors, corporate leaders, and governments navigate economic changes and identify disruptive technologies, Mega Trends, new business models, and companies to action, resulting in a continuous flow of growth opportunities to drive future success. About Hitachi Digital Services Hitachi Digital Services, a wholly owned subsidiary of Hitachi, Ltd., is a global systems integrator powering mission-critical platforms with people and technology. We help enterprises build, integrate, and run physical and digital systems with tailored solutions in cloud, data, IoT, and ERP modernization, underpinned by advanced AI. By combining Information Technology and Operational Technology (ITxOT), we drive efficiency, innovation, and growth across industries. With over 110 years of Hitachi Group’s engineering and technology leadership, Hitachi Digital Services is powering smarter platforms for a safer, more sustainable future. For more information on Hitachi Digital Services, please visit the company’s website at www.hitachids.com. About Hitachi, Ltd. Through its Social Innovation Business (SIB) that brings together IT, OT (Operational Technology) and products, Hitachi contributes to a harmonized society where the environment, wellbeing, and economic growth are in balance. Hitachi operates globally in four sectors – Digital Systems & Services, Energy, Mobility, and Connective Industries – and the Strategic SIB Business Unit for new growth businesses. With Lumada at its core, Hitachi generates value from integrating data, technology and domain knowledge to solve customer and social challenges. Revenues for FY2024 (ended March 31, 2025) totaled 9,783.3 billion yen, with 618 consolidated subsidiaries and approximately 280,000 employees worldwide. Visit us at www.hitachi.com.

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Hitachi Digital Services’ Second Sustainability Report Spotlights Significant Progress Toward Aggressive ESG Goals
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Hitachi Digital Services’ Second Sustainability Report Spotlights Significant Progress Toward Aggressive ESG Goals

Commitment to Sustainable Innovation Underpins Hitachi Digital Services’ Ability to Positively Impact Climate via Controlled Resource Dependencies, Decarbonization, and Responsible Business Practices DALLAS, September 22, 2025 – Hitachi Digital Services today released its FY2024 sustainability impact report. The document is the company’s second annual report and first official presentation on environmental, social, and governance (ESG) progress since establishing itself as a standalone business. The report reveals a strong forward momentum as well as a complete Materiality Assessment establishing areas for future commitments. Hitachi Digital Services has since set 18 ESG goals for FY2025, an 80% increase over last year. While not new, publishing ESG and sustainability reports has generally been voluntary. However, as global debates around climate and human rights grow louder, the landscape is shifting with select disclosures now becoming mandatory domestically and internationally. This trend impacts how and with whom companies do business as study results not only affect brand reputations but employees, investors, and other stakeholders, too. For Hitachi, the call for responsible, ethical practices aligns with the company’s century-old founding principles which center on a people-first mentality along with a promise to positively contribute to society. “At Hitachi, accountability has always been at the heart of who we are. We understand that when our customers evaluate the practices of their partners, they do so out of genuine concern for their people, their communities, and the planet, not simply to satisfy regulatory requirements,” said Roger Lvin, CEO, Hitachi Digital Services. “For us, resilience and sustainability are not side initiatives. They are part of our heritage and our future. We lead by example, proving that technology can drive progress while protecting what matters most. Together with our customers, we are shaping solutions that create trust, deliver impact, and enable transformation for generations to come.” Based on the Materiality Assessment priorities, notable FY2024 milestones include: Responsible Procurement: DS’ mandatory training on sustainable procurement achieved a 100% completion rate. Additionally, 100% of new suppliers agreed to comply with the company’s Expectations of Business Partners—a code of conduct (CoC) for environmental sustainability, business continuity, data privacy, diversity, human rights and more. As a new member, DS committed to adhering to the Responsible Business Alliance’s (RBA’s) CoC that will influence future Expectation of Business Partners iterations. GHG Emissions Management and Reduction: Building on its climate strategy, Scope 1, 2 and 3 emissions calculations were completed, representing the first year of comprehensive data collection and reporting for the restructured company. The results provide a robust baseline for future emissions tracking and reduction efforts. They will be used to set a reduction roadmap to net zero FY2050, with DS committing to set a near-term goal aligned with SBTi by FY2025. Water Conservation: DS sites in Santa Clara, California, and Hyderabad, India, represent nearly half of the company’s operational floor area. Monitoring water withdrawal in the two locations revealed that over 40% of the total water used in Hyderabad is recycled. To reduce the strain on local water sources, DS installed a water recycling plant in India with the capacity to treat more than 100 m³ of water per day, significantly reducing its water footprint and marking a meaningful contribution to its environmental goals. IOT-Driven Facility Decarbonization: Decarbonization focus areas include resource efficiency and optimization; energy transition and electrification; and operational efficiency improvements. Each requires resource dependency tracking. DS developed a partnership wherein IoT devices monitor a facility’s electricity and gas usage while also controlling temperature and overall energy consumption—allowing for dynamic tracking as well as simplified sub-metering. The system is currently in use within customer and select DS sites. Employee Contributions: Hitachi’s corporate mission of Powering Good through social innovation reaches deep into the company’s fabric—its people. Programs are designed to inspire team members to “do good” outside of their day jobs. DS executes on this commitment via Giving Week, an annual volunteering initiative aligning with the UN’s sustainable development goals. DS employees dedicated 1,185 volunteer hours to Giving Week, surpassing the 1,000-hour goal. Hitachi Digital Services’ commitment to internal sustainable innovation is viewed as imperative to its ability to help customers responsibly achieve their own sustainability objectives. To that end, the report cites three critical long-term environmental goals that impact DS’ and its customers’ operations: Achieving carbon neutrality in Scope 1 and 2 by FY2030. Drawing 100% of used electricity from renewable sources by FY2030. Achieving net zero by FY2050. To read the full report, visit: www.hitachids.com/sustainability/. About Hitachi Digital Services Hitachi Digital Services, a wholly owned subsidiary of Hitachi, Ltd., is a global systems integrator powering mission-critical platforms with people and technology. We help enterprises build, integrate, and run physical and digital systems with tailored solutions in cloud, data, IoT, and ERP modernization, underpinned by advanced AI. By combining Information Technology and Operational Technology (ITxOT), we drive efficiency, innovation, and growth across industries. With over 110 years of Hitachi Group's engineering and technology leadership, Hitachi Digital Services is powering smarter platforms for a safer, more sustainable future. For more information on Hitachi Digital Services, please visit the company's website at www.hitachids.com. About Hitachi, Ltd. Through its Social Innovation Business (SIB) that brings together IT, OT (Operational Technology) and products, Hitachi contributes to a harmonized society where the environment, wellbeing, and economic growth are in balance. Hitachi operates globally in four sectors – Digital Systems & Services, Energy, Mobility, and Connective Industries – and the Strategic SIB Business Unit for new growth businesses. With Lumada at its core, Hitachi generates value from integrating data, technology and domain knowledge to solve customer and social challenges. Revenues for FY2024 (ended March 31, 2025) totaled 9,783.3 billion yen, with 618 consolidated subsidiaries and approximately 280,000 employees worldwide. Visit us at www.hitachi.com.   Contact: Hitachi Digital Services Patrick Corcoran Head of Market Enablement and External Relations press@hitachids.com Heather Ailara PR Manager press@hitachids.com

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Hitachi Digital Services Launches HARC Agents to Power Enterprise-Grade Agentic AI
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Hitachi Digital Services Launches HARC Agents to Power Enterprise-Grade Agentic AI

From Rapid Development to Unified Observability, HARC Agents Powers Mission-Critical AI with a Pre-Built Agent Library, Seamless Collaboration, and Centralized Control The HARC Agents platform enables enterprises to design, build, deploy, and leverage complex agentic AI systems in 30% less time than typically required. HARC Agents combines four primary AI services from Hitachi: R2O2.ai, HARC for AI, Agent Library, and Agent Management System. The Agent Library – a just released library of pre-built, interconnected agentic AI agents – includes over 200 agents across six key domains. The new Agent Management System serves as a unified control layer for securing and observing AI agents across diverse platforms. HARC Agents draws on Hitachi’s decades of AI implementation experience coupled with over half a century of specialized system integration and engineering experience. DALLAS, September 10, 2025 – Today, Hitachi Digital Services unveiled Hitachi Application Reliability Center Agents (HARC Agents), the company’s enterprise platform for trusted Agentic AI. The platform combines a full lifecycle of AI services – from concepting to deployment to optimization – to give customers a vital jump start on mission-critical innovations. A definitive demonstration of advanced automation and human-AI collaboration, HARC Agents enables Hitachi to equip enterprises with complex, scalable AI systems in 30% less time than typically required – significantly reducing time to value. HARC Agents is comprised of four primary AI resources: R2O2.ai: a framework for defining the development and deployment of scalable, enterprise-grade AI workloads in a reliable, responsible, observable, and optimal manner. HARC for AI: the Hitachi Application Reliability Center hosting professional and managed services that operationalize AI systems; ensuring they are always on, reliable, and cost optimized. Agent Library (new): a library of pre-built, interconnected agentic AI agents that jump-start more complex agentic AI solution development as well as maximize those solutions’ outputs. Agent Management System (new): a single dashboard centralizing control of all agentic AI platforms across an enterprise environment; simplifying governance, performance monitoring, and compliance to ensure enterprises can confidently harness the power of AI at scale. “Simply put, HARC Agents exists to make AI enterprise ready at speed and scale. In today’s unforgiving business environment, only the companies that master AI at full enterprise power will survive and thrive. Generic AI solutions may appear attractive in demonstrations, but they are not built for mission-critical enterprise use and will fail when true pressure is applied,” said Roger Lvin, CEO, Hitachi Digital Services. “Too many technology partners are content to run pilots, chase headlines, and talk theory. Hitachi stands apart by delivering operationalized AI that scales globally, safeguards the enterprise, ensures compliance, mitigates risk, and drives measurable outcomes tied directly to business strategy. The future belongs to those who execute with precision and purpose, and to those who choose partners proven to turn AI into real enterprise value.” Businesses are embracing AI at an unprecedented rate. Per IDC, global spend on AI technologies is projected to reach $630 billion by 2028 (a CAGR of ~30%), with agentic AI anticipated to represent a majority of those investments. However, research firm Gartner warns that nearly half of agentic AI projects alone will likely be terminated before moving into production by the end of 2027 due to significant cost and complexity coupled with unclear return on investment. The time it takes to develop custom enterprise-grade AI systems varies dramatically depending on scope. The road to deployment involves numerous intensive steps between ideation and proof of principle through prototyping and production. The engineering work and oversight can be cost-prohibitive and time-consuming. Yet, with the right proven tools, much of it could be automated to alleviate most of that pressure while ensuring a valuable investment return. Which is where AI, specifically agentic AI, proves instrumental. “Imagine investing tens of millions into an AI system designed to manage sensitive operations, only to discover a year later that it is unreliable, unsecure, and not ready for production. Enterprises cannot afford to stake their future on hype or fragile AI. With HARC Agents, we’ve built a foundation for agentic systems that are not only secure and reliable but deeply integrated across IT and OT environments. Our approach ensures enterprise-wide observability and operational readiness from day one – turning innovation into scalable, sustainable impact,” explained Premkumar Balasubramanian, CTO, Hitachi Digital Services. Two New HARC Agents Resources Ensure Effective Enterprise AI Accessibility The new Agent Library is a rich collection of over 200 agents sourced corporate-wide from Hitachi’s group companies, with each company offering distinctive technology competencies. The agents are put to work by Hitachi engineers when developing more complex AI systems. The agents then continue to operate on behalf of the customers when they use those systems. Notably, the agents cross six key domains: Industrial AI (vertical-specific use cases) Operations AI Engineering AI Analytical AI Security AI Cloud AI The Agent Library will continue to grow as new agents are generated to support internal and external customer project needs. Simultaneously, Hitachi Digital Services also released today its Agent Management System (AMS). Within the HARC Agents framework, the AMS is a centralized observability and control layer via a single “pane of glass” across a heterogeneous set of agentic platforms such as Copilot Studio, Google Agentspace, Lyzr, Ema, and others. The unified visibility, governance, and lifecycle management of intelligent agents enabled by AMS ultimately ensures secure, scalable, and flexible deployment across enterprise environments. “Hitachi has long advanced the use of AI across all organizational layers – from executives to frontline engineers – supporting diverse applications such as business risk analysis and predictive maintenance. This is made possible by our decades of experience in building and operating IT systems. The deep domain knowledge embedded in our products and systems is what enables us to successfully deploy Agentic AI. HARC Agents represent a future where AI is not just a tool, but a partner that augments human capabilities and helps solve societal challenges. Through digital innovation, Hitachi is committed to delivering value to everyone and realizing a safe, secure, and sustainable society—a Harmonized Society,” said Jun Abe, Chairman of the Board at Hitachi Digital Services and Executive Vice President of Hitachi, Ltd., General Manager of the Digital Systems & Services Division. For more information on how HARC Agents can benefit your agentic AI journey, visit www.hitachids.com/service/enterprise-ai. About Hitachi Digital Services Hitachi Digital Services, a wholly owned subsidiary of Hitachi, Ltd., is a global systems integrator powering mission-critical platforms with people and technology. We help enterprises build, integrate, and run physical and digital systems with tailored solutions in cloud, data, IoT, and ERP modernization, underpinned by advanced AI. By combining Information Technology and Operational Technology (ITxOT), we drive efficiency, innovation, and growth across industries. With over 110 years of Hitachi Group's engineering and technology leadership, Hitachi Digital Services is powering smarter platforms for a safer, more sustainable future. For more information on Hitachi Digital Services, please visit the company's website at www.hitachids.com. About Hitachi, Ltd. Through its Social Innovation Business (SIB) that brings together IT, OT (Operational Technology) and products, Hitachi contributes to a harmonized society where the environment, wellbeing, and economic growth are in balance. Hitachi operates globally in four sectors – Digital Systems & Services, Energy, Mobility, and Connective Industries – and the Strategic SIB Business Unit for new growth businesses. With Lumada at its core, Hitachi generates value from integrating data, technology and domain knowledge to solve customer and social challenges. Revenues for FY2024 (ended March 31, 2025) totaled 9,783.3 billion yen, with 618 consolidated subsidiaries and approximately 280,000 employees worldwide. Visit us at www.hitachi.com. Contact: Hitachi Digital Services Patrick Corcoran Head of Market Enablement and External Relations patrick.corcoran@hitachids.com

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Hitachi Announces Technology Partnership with Universal Destinations & Experiences
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Hitachi Announces Technology Partnership with Universal Destinations & Experiences

Hitachi Digital Services serves as a preferred provider of technology solutions for Universal Orlando Resort and Universal Studios Hollywood DALLAS (June 24, 2025)—Hitachi Digital Services, a wholly-owned subsidiary of Hitachi Ltd., and is a global systems integrator powering mission-critical platforms with people and technology, today announced an exciting partnership with Universal Destinations & Experiences, which will provide Universal Orlando Resort and Universal Studios Hollywood with sustainability-driven, cutting-edge digital technology solutions. As part of this collaboration, Hitachi Digital Services will be a preferred provider of clean technology for Universal Orlando Resort and Universal Studios Hollywood. Hitachi’s array of clean technologies includes electric vehicle (EV) charging infrastructure, advanced battery energy storage systems, comprehensive energy management and optimization solutions, and power consulting services developed by and provided in partnership with Hitachi Energy. "Hitachi Digital Services is thrilled to support Universal Destinations & Experiences as it looks for innovative ways to enhance its operation with new technology solutions,” said Hitachi Digital Services CEO Roger Lvin. “Our unique capabilities uniting the physical and digital worlds will enable us to power transformative solutions that drive sustainability and efficiency while also enhancing the experiences of millions of theme park visitors every year.” “Innovation extends to every area of our business,” said David Grimm, Senior Vice President of Business Analytics and Industrial Engineering for Universal Destinations & Experiences. "Our tech-forward partnership with Hitachi reinforces our commitment to operating sustainably as we continue to offer guests around the world the most innovative and immersive entertainment experiences." Comcast NBCUniversal has a goal to be carbon neutral by 2035 for Scope 1 and 2 emissions across its global operations. Universal Destinations & Experiences’ sustainability initiatives are focused on clean energy and maximizing energy efficiency, reducing and recycling waste, and conserving resources. As a company that is, itself, committed to social innovation and environmental sustainability, Hitachi Digital Services’ partnership with Universal illustrates Hitachi’s broad commitment to these ideals by helping its clients implement programs to achieve similar goals. This includes supporting them through the transformation towards clean technology and a more sustainable future. About Hitachi Digital Services Hitachi Digital Services, a wholly owned subsidiary of Hitachi, Ltd., is a global systems integrator powering mission-critical platforms with people and technology. We help enterprises build, integrate, and run physical and digital systems with tailored solutions in cloud, data, IoT, and ERP modernization, underpinned by advanced AI. By combining Information Technology and Operational Technology (ITxOT), we drive efficiency, innovation, and growth across industries. With over 110 years of Hitachi Group’s engineering and technology leadership, Hitachi Digital Services is powering smarter platforms for a safer, more sustainable future. To learn more, visit https://hitachids.com About Hitachi Energy Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future with innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives. With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system. With an unparalleled installed base in over 140 countries, we co-create and build long-term partnerships across the utility, industry, transportation, data centers, and infrastructure sectors. Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. To learn more, visit https://www.hitachienergy.com. About Hitachi, Ltd. Through its Social Innovation Business (SIB) that brings together IT, OT(Operational Technology) and products, Hitachi contributes to a harmonized society where the environment, wellbeing, and economic growth are in balance. Hitachi operates globally in four sectors – Digital Systems & Services, Energy, Mobility, and Connective Industries – and the Strategic SIB Business Unit for new growth businesses. With Lumada at its core, Hitachi generates value from integrating data, technology and domain knowledge to solve customer and social challenges. Revenues for FY2024 (ended March 31, 2025) totaled 9,783.3 billion yen, with 618 consolidated subsidiaries and approximately 280,000 employees worldwide. To learn more visit www.hitachi.com. About Universal Destinations & Experiences (UDX) Universal Destinations & Experiences, a unit of Comcast NBCUniversal, offers guests around the world the most innovative, immersive and popular entertainment experiences. Our portfolio is comprised of world-class theme parks featuring the industry’s most thrilling and technologically advanced attractions, exceptional hotels and resorts, unique merchandise, games, virtual and live entertainment experiences. We use our rich collection of stories and franchises – from Universal Pictures, Illumination, DreamWorks Animation and more – to take people to places they couldn’t imagine while creating memorable and emotionally fulfilling moments for people of all ages. Learn more here.

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Hitachi Digital Services partners with DS Smith to transform its Integration Platform to Drive Digital Innovation
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Hitachi Digital Services partners with DS Smith to transform its Integration Platform to Drive Digital Innovation

DALLAS, May 29, 2025 -- Hitachi Digital Services, the digital consultancy and technology services subsidiary of Hitachi, Ltd. (TSE: 6501), announced a strategic partnership with DS Smith to modernize its integration platform and accelerate digital transformation. Through this collaboration Hitachi Digital Services will design and build DS Smith's AI and system integrations, driving innovation in complex manufacturing and packaging environments by deploying state-of-the-art technologies to enhance operational efficiency and flexibility. DS Smith, a global leader in sustainable packaging solutions, has embarked on a large-scale digital transformation to improve its business agility. The company's legacy integration platform, Microsoft BizTalk, is approaching end-of-life support in 2027, creating a need for modernization. Rather than a simple replacement, DS Smith sought an innovative, future-proof solution leveraging Integration Platform as a Service (iPaaS) capability. By partnering with Hitachi Digital Services, DS Smith is transitioning to a cloud-based, AI-powered integration ecosystem built on the Boomi platform. This transformation will enable DS Smith to move away from outdated middleware, optimize system interoperability, and significantly improve business responsiveness. Key Benefits of the Partnership: Accelerated Integration Deployment: DS Smith's new platform will reduce integration timelines dramatically—from months to weeks or even days—allowing faster responses to market demands and evolving customer needs. Enhanced Resilience and Reliability: The cloud-based integration system will ensure more robust, scalable, and secure data flows, reducing downtime and minimizing disruptions in day-to-day operations. AI-Driven Efficiency: By leveraging AI to automate integration processes, DS Smith will achieve greater operational efficiency, reducing maintenance overhead and enabling teams to focus on strategic business initiatives. Seamless Customer and Vendor Connectivity: The new API-first architecture will enhance DS Smith's ability to integrate with external partners, significantly reducing onboarding time for new customers and vendors. With c.5,000 existing integrations across its diverse business landscape—including 300 packaging centers and more than a dozen mills—DS Smith faced a complex challenge in transitioning to a modernized platform. Hitachi Digital Services will oversee the design, implementation, and migration process, ensuring a seamless transition while maintaining business continuity. "This partnership with Hitachi Digital Services represents a major step forward in DS Smith's digital transformation journey," said Leon Gelderblom, DS Smith's Director of IT Applications and Platforms. "By modernizing our integration infrastructure, we are not only improving efficiency but also future proofing our operations to stay competitive in a rapidly evolving marketplace." Roger Lvin, CEO at Hitachi Digital Services, added, "At Hitachi Digital Services, we are committed to bringing industry-leading expertise to our clients, helping them navigate complex digital transformations with innovative solutions. Our work with DS Smith exemplifies this approach, delivering a cutting-edge integration platform that leverages cloud capabilities, AI-driven automation, and modern API connectivity. This initiative not only enhances DS Smith's operational agility but also reinforces our broader mission to drive digital excellence across industries." Hitachi Digital Services excels in delivering large-scale digital transformation solutions for enterprise clients operating in complex environments. With deep expertise in managing legacy system transitions, leveraging AI, cloud computing, and automation, Hitachi Digital Services minimizes downtime and ensures smooth, secure migrations to modern, scalable architectures. It delivers tailored solutions that empower enterprises to stay ahead in a rapidly evolving digital landscape. About Hitachi Digital Services Hitachi Digital Services, a wholly owned subsidiary of Hitachi, Ltd., is a global systems integrator powering mission-critical platforms with people and technology. We help enterprises build, integrate, and run physical and digital systems with tailored solutions in cloud, data, IoT, and ERP modernization, underpinned by advanced AI. Combining Information Technology and Operational Technology (ITxOT), we drive efficiency, innovation and growth across industries. With over 110 years of Hitachi Group's engineering and technology leadership, Hitachi Digital Services is powering smarter systems for a safer, more sustainable future for everyone. To learn more, visit https://hitachids.com/.  Also to learn more about our AI and GenAI Services, visit https://hitachids.com/service/ai-genai-services/. About Hitachi, Ltd. Hitachi drives Social Innovation Business, creating a sustainable society through the use of data and technology. We solve customers' and society's challenges with Lumada solutions leveraging IT, OT and products. Hitachi operates under the business structure of "Digital Systems & Services" — supporting our customers' digital transformation, "Green Energy & Mobility" — contributing to a decarbonized society through energy and railway systems, and "Connective Industries" — connecting products through digital technology to provide solutions in various industries. Driven by Digital, Green, and Innovation, we aim for growth through co-creation with our customers. The company's consolidated revenues for fiscal year 2022 (ended March 31, 2023) totaled 10,881.1 billion yen, with 696 consolidated subsidiaries and approximately 320,000 employees worldwide. For more information on Hitachi, please visit the company's website at https://www.hitachi.com. About DS Smith DS Smith, an International Paper company, is a leading global provider of sustainable fibre-based packaging, which is supported by recycling and papermaking operations. The company plays a central role in the value chain across sectors including e-commerce, fast moving consumer goods, food and beverage, and industrials. It has a target-led Now & Next sustainability strategy, Redefining Packaging for a Changing World and is committed to leading an industry-wide transition to a circular economy while delivering sustainable circular solutions for customers. As a part of this mandate, there is a focus on replacing problem plastics, taking carbon out of supply chains, providing recycling solutions, innovation and significant investment into Research & Development including alternative materials and fibres. The company has a progressive approach to the service and optimization of sustainable supply chains, a well-known and bespoke 'Box-to-Box' in fourteen days operational model and a unique Circular Design Metrics approach. It is a proactive member of the Ellen MacArthur Foundation, and the original DS Smith box-making business was started by the London based Smith family in the 1940s. Additional information can be found by visiting www.dssmith.com. About International Paper International Paper (NYSE: IP; LSE: IPC) is the global leader in sustainable packaging solutions. With company headquarters in Memphis, Tennessee, USA, and EMEA (Europe, Middle East, and Africa) headquarters in London, UK, we employ more than 65,000 team members and serve customers around the world with operations in more than thirty countries. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Net sales for 2024 were $18.6 billion. In 2025, International Paper acquired DS Smith creating an industry leader focused on the attractive and growing North American and EMEA regions. Additional information can be found by visiting www.internationalpaper.com. Contacts: Hitachi Digital Services, Menaka Thillaiampalam, Chief Marketing Officer, Menaka.Thillaiampalam@hitachids.com HAVAS Red, Melanie Klausner, Executive Vice President, Melanie.Klausner@havasred.com

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Hitachi Digital Services Announces Five-Year Strategic IT Partnership with Envista
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Hitachi Digital Services Announces Five-Year Strategic IT Partnership with Envista

Dallas, Texas, May 15, 2025 — Hitachi Digital Services, the digital consultancy and technology services subsidiary of Hitachi, Ltd. (TSE: 6501), today announced a five-year agreement with Envista Holdings Corporation (NYSE: NVST) ("Envista"), a global leader in dental care, to deliver end-to-end IT managed services across Envista’s operations in more than 60 countries. Following a highly competitive tendering process, Envista selected Hitachi Digital Services as its strategic IT partner to support its digital transformation and operational efficiency goals. Under this agreement, Hitachi Digital Services will provide 24/7 global IT services—including application support, network infrastructure, analytics and business intelligence, and cybersecurity—through its global delivery centers in India, Mexico, Portugal, the U.S. and Vietnam. “As Envista continues to scale globally and innovate across our family of dental brands, having a reliable, forward-thinking IT partner is critical to our success,” said Andrew Chen, Chief Information Officer at Envista. “Hitachi’s way of doing business aligns well with our commitment to continuous improvement through the Envista Business System (EBS).” EBS is Envista’s set of values, processes, and tools that guide how the company innovates and drives growth. “Our partnership with Envista is a major milestone that strengthens our position in the healthcare sector. Over the next five years, we’ll bring the full strength of Hitachi Digital Services to support Envista’s global operations with secure, reliable, and innovative IT services. Together, we’re building the future of healthcare technology—smarter, faster, and more connected,” said Roger Lvin, Chief Executive Officer at Hitachi Digital Services. The partnership is expected to deliver year-over-year gains in operational efficiency through best practices and AI-enabled automation, freeing up Envista’s internal teams to focus on strategic initiatives. To find out more Hitachi Digital Services case studies in healthcare industry, please visit https://www.hitachids.com/industry/healthcare/. About Hitachi Digital Services Hitachi Digital Services, a wholly owned subsidiary of Hitachi, Ltd., is a global systems integrator powering mission-critical platforms with people and technology. We help enterprises build, integrate, and run physical and digital systems with tailored solutions in cloud, data, IoT, and ERP modernization, underpinned by advanced AI. By combining Information Technology and Operational Technology (ITxOT), we drive efficiency, innovation, and growth across industries. With over 110 years of Hitachi Group’s engineering and technology leadership, Hitachi Digital Services is powering smarter platforms for a safer, more sustainable future.  For more information on Hitachi Digital Services, please visit the company’s website at https://www.hitachids.com About Hitachi, Ltd. Through its Social Innovation Business (SIB) that brings together IT, OT(Operational Technology) and products, Hitachi contributes to a harmonized society where the environment, wellbeing, and economic growth are in balance. Hitachi operates globally in four sectors – Digital Systems & Services, Energy, Mobility, and Connective Industries – and the Strategic SIB Business Unit for new growth businesses. With Lumada at its core, Hitachi generates value from integrating data, technology and domain knowledge to solve customer and social challenges. Revenues for FY2024 (ended March 31, 2025) totaled 9,783.3 billion yen, with 618 consolidated subsidiaries and approximately 280,000 employees worldwide. Visit us at http://www.hitachi.com. About Envista Holdings Corporation Envista is a global family of more than 30 trusted dental brands, including Nobel Biocare, Ormco, DEXIS, and Kerr, united by a shared purpose: to partner with professionals to improve lives. Envista helps its customers deliver the best possible patient care through industry-leading dental consumables, solutions, technology, and services. Its comprehensive portfolio, including dental implants and treatment options, orthodontics, and digital imaging technologies, covers a wide range of dentists' clinical needs for diagnosing, treating, and preventing dental conditions as well as improving the aesthetics of the human smile. With a foundation comprised of the proven Envista Business System (EBS) methodology, an experienced leadership team, and a strong culture grounded in continuous improvement, commitment to innovation, and deep customer focus, Envista is well equipped to meet the end-to-end needs of dental professionals worldwide. Envista is one of the largest global dental products companies, with significant market positions in some of the most attractive segments of the dental products industry. For more information, please visit www.envistaco.com.

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Hitachi Digital Services Unveils HARC for AI to Improve Enterprise AI Reliability, Observability, and Cost Control
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Hitachi Digital Services Unveils HARC for AI to Improve Enterprise AI Reliability, Observability, and Cost Control

DALLAS, April 15, 2025 /PRNewswire/ -- Hitachi Digital Services today introduced Hitachi Application Reliability Centers (HARC) for AI, a powerful new service designed to help enterprises run AI and Generative AI (Gen AI) applications with greater reliability, efficiency, and governance. Building on the broader HARC platform launched in 2022, HARC for AI addresses key challenges companies face when scaling AI: unpredictable costs, performance degradation over time, and limited oversight of complex models like LLMs. Key Capabilities Hitachi Digital Services introduced Hitachi Application Reliability Centers (HARC) for AI, a powerful new service designed to help enterprises run AI and Generative AI (Gen AI) applications with greater reliability, efficiency, and governance. (PRNewsfoto/Hitachi Digital Services) AI Resilience & Performance Management – Ensures stable, available AI applications by monitoring reliability metrics and implementing recovery strategies. Data Drift Detection – Tracks and corrects shifts in input and output data patterns to keep AI accurate over time. Cost Optimization – Dynamically adjusts workloads to minimize compute waste and reduce cloud costs. AI Observability – Continuously monitors AI behavior and performance using advanced tools and dashboards. Security & Governance – Protects systems from attacks and enforces compliance through automated controls. Agent Lifecycle Management – Supports AI agents throughout their lifecycle—from deployment to continuous improvement. "Just as we brought structure and rigor to cloud and enterprise operations, we're now doing the same for AI," said Premkumar Balasubramanian, Chief Technology Officer at Hitachi Digital Services. "HARC for AI helps organizations monitor, govern, and optimize AI systems so they stay reliable, responsible, and cost-effective." HARC for AI builds on Hitachi's proven track record in cloud and data reliability. It now spans FinOps, SecOps, and AI operations—including observability, security, and cost control for Gen AI in production environments. Along with the R2O2.ai framework, which was introduced in 2024, HARC guides responsible AI development, deployment and operations. While R2O2 defines the framework for development and deployment of AI workloads, HARC operationalizes it—bringing AI observability, lifecycle management, and performance tuning into real-world use. "As AI rapidly moves from experimentation to enterprise-wide deployment, organizations need more than innovation—they need operational excellence. With HARC for AI, we're giving enterprises the foundation to run AI and GenAI systems reliably, securely, and at scale. This is about turning AI into a trusted, efficient engine for transformation across every industry," said Roger Lvin, President and CEO, Hitachi Digital Services. To date, HARC has helped more than 40 Fortune 500 companies run reliable, secure, and cost-effective operations across industries like finance, healthcare, defense, and automotive. Notably, HARC has helped a global building management firm maintain a consistent 99.9% uptime and save over $3 million a year just in infrastructure costs. Additionally, a U.S. travel tech company used HARC to cut revenue losses by 67% in one year. Altogether, since inception HARC has saved clients over $150 million by boosting efficiency, reducing outages, and optimizing cloud costs. It also helped strengthen security by fixing more than 150 high-risk vulnerabilities and building cloud environments that meet top compliance standards like FedRAMP High and DORA. To learn more about our AI and Gen AI Services, visit https://www.hitachids.com/service/ai-genai-services/. About Hitachi Digital Services: Hitachi Digital Services, a wholly owned subsidiary of Hitachi, Ltd., is a global systems integrator powering mission-critical platforms with people and technology. We help enterprises build, integrate, and run physical and digital systems with tailored solutions in cloud, data, IoT, and ERP modernization, underpinned by advanced AI. By combining Information Technology and Operational Technology (ITxOT), we drive efficiency, innovation, and growth across industries. With over 110 years of Hitachi Group's engineering and technology leadership, Hitachi Digital Services is powering smarter platforms for a safer, more sustainable future. About Hitachi, Ltd. Hitachi drives Social Innovation Business, creating a sustainable society through the use of data and technology. We solve customers' and society's challenges with Lumada solutions leveraging IT, OT (Operational Technology) and products. Hitachi operates under the 3 business sectors of "Digital Systems & Services" - supporting our customers' digital transformation; "Green Energy & Mobility" - contributing to a decarbonized society through energy and railway systems, and "Connective Industries" - connecting products through digital technology to provide solutions in various industries. Driven by Digital, Green, and Innovation, we aim for growth through co-creation with our customers. The company's revenues as 3 sectors for fiscal year 2023 (ended March 31, 2024) totaled 8,564.3 billion yen, with 573 consolidated subsidiaries and approximately 270,000 employees worldwide. For more information on Hitachi, please visit the company's website at https://www.hitachi.com Contacts: Hitachi Digital Services, Menaka Thillaiampalam, Chief Marketing Officer, Menaka.Thillaiampalam@hitachids.com HAVAS Red, Melanie Klausner, Executive Vice President, Melanie.Klausner@havasred.com

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Hitachi Digital Services Launches R2O2.ai Framework to Build, Scale and Operate Trustworthy AI
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Hitachi Digital Services Launches R2O2.ai Framework to Build, Scale and Operate Trustworthy AI

Company’s outcome-oriented, purpose-built and responsible offering, R2O2.ai harnesses full potential of AI development and operation, enabling businesses to achieve sustainable competitive advantages DALLAS, Texas (October 8, 2024) — Hitachi Digital Services, the digital consultancy and technology services subsidiary of Hitachi, Ltd. (TSE: 6501), today announced the launch of its generative artificial intelligence (GenAI) offering: Reliable, Responsible, Observable and Optimal AI or R2O2.ai. The R2O2.ai framework is designed to bridge the gap between conceptualizing AI workloads and deploying them at scale, delivering reliable, responsible and observable AI models at unprecedented speed and efficiency — ideal for enterprises aiming to scale their AI projects responsibly and optimally. The R2O2.ai framework will further expand our proprietary HARC (Hitachi Application Reliability Centers) offering, a suite of engineering services that helps our customers build and manage systems with reliability, resiliency, security and cost efficiency. R2O2.ai leverages 20-plus years of experience implementing AI solutions, complemented with a comprehensive library of 25-plus custom models built to address common industry problems and accelerate AI adoption. Its approach and frameworks enable efficient data adaptation, maximizing model reusability while allowing for the development of highly targeted solutions. This streamlined process ensures a seamless transition from proof of concept to live production in weeks, rather than months. Beyond that, R2O2.ai addresses critical business and industry challenges, offering a comprehensive solution that empowers enterprises to implement AI models that enhance operational efficiency, reduce downtime and ensure compliance with ethical standards. “R2O2.ai, expands our HARC offering to AI,” said Rajesh Rajappan, Chief Strategy Officer of Hitachi Digital Services. “R2O2.ai helps our customers adopt next-generation AI technologies from design to build to ongoing operations. Building on principles of HARC, our R2O2.ai framework empowers developers to design effective AI solutions by incorporating industry best practices, delivering full life-cycle solutions from identifying fit-for-purpose models with a forward-looking design and build for reliable, safe and optimized operations.” From energy to transportation to environmental protection and more, Hitachi Digital Services has successfully operationalized AI solutions for global clients across various industries. For example, one of the largest fleet operators in the USA, utilized R2O2.ai-enabled advanced analytics to proactively predict faults before those happened and offer repair guidance, reducing the overall fleet downtime. In the U.K., a smart hospital implemented R2O2.ai homegrown IT/OT ML models to realize an intelligent command center for operations, which can predict admissions and discharges, enhancing bed space management and patient care1 by significantly reducing discharge times. A leading private equity firm, managing over $20 billion in assets, has streamlined its M&A process with our generative AI solution. By automating tasks for CIM summarization and content augmentation using context-specific search, our GenAI solution delivered acquisition briefs 60% faster. Hitachi has been a leader in AI innovation for decades and continues to drive progress through groundbreaking initiatives, like the Hitachi Generative AI Center, which opened its doors in 2023.2 With borderless innovation across Hitachi Group Companies, Hitachi Digital Services actively integrates with other initiatives across the Group. Hitachi Digital Services’ GenAI services, powered by R2O2.ai, offer a comprehensive approach to building, deploying and managing AI models that are not only efficient and effective but also transparent and scalable. Bridging the gap between theory and practice, its newest offering covers accelerators, frameworks and methodologies that allow businesses to monitor parameters and logs effectively, ensuring reliability, resilience and value for their AI investments. ### About Hitachi Digital Services Hitachi Digital Services, a wholly owned subsidiary of Hitachi, Ltd., is an edge-to-core digital consultancy and technology services provider helping organizations realize the full potential of AI-driven digital transformation. Through a technology-unified operating model for cloud, data and IoT, Hitachi Digital Services’ end-to-end value creation for clients is established through innovation in digital engineering, implementation services, products and solutions. Built on Hitachi Group’s more than 110 years of innovation across industries, Hitachi Digital Services helps to improve people’s lives today and build a sustainable society tomorrow. To learn more, visit https://www.hitachids.com/. Also to learn more about our AI and Gen AI Services, visit https://www.hitachids.com/service/ai-genai-services/. About Hitachi, Ltd. Hitachi drives Social Innovation Business, creating a sustainable society through the use of data and technology. We solve customers' and society's challenges with Lumada solutions leveraging IT, OT (Operational Technology) and products. Hitachi operates under the 3 business sectors of “Digital Systems & Services” – supporting our customers’ digital transformation; “Green Energy & Mobility” - contributing to a decarbonized society through energy and railway systems, and “Connective Industries” – connecting products through digital technology to provide solutions in various industries. Driven by Digital, Green, and Innovation, we aim for growth through co-creation with our customers. The company’s revenues as 3 sectors for fiscal year 2023 (ended March 31, 2024) totaled 8,564.3 billion yen, with 573 consolidated subsidiaries and approximately 270,000 employees worldwide. For more information on Hitachi, please visit the company's website at https://www.hitachi.com. Contacts: Hitachi Digital Services, Menaka Thillaiampalam, Chief Marketing Officer, Menaka.Thillaiampalam@hitachids.com HAVAS Red, Melanie Klausner, Executive Vice President, Melanie.Klausner@havasred.com

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Hitachi and Microsoft Enter Milestone Agreement to Accelerate Business and Social Innovation with Generative AI
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Hitachi and Microsoft Enter Milestone Agreement to Accelerate Business and Social Innovation with Generative AI

Three-year, projected multi-billion-dollar strategic partnership will focus on creating innovative industry solutions that deliver transformative outcomes for businesses and society. Hitachi Group will embed the Microsoft cloud, Azure Open AI Service, Dynamics 365, Copilot for Microsoft 365 and GitHub Copilot into their Lumada Solutions to accelerate growth of the Lumada business, and improve productivity for their 270 thousand employees. Hitachi will train more than 50 thousand "GenAI Professionals" on advanced AI skills. As part of the partnership, Hitachi will incorporate training provided by Microsoft into Hitachi's training. Redmond, June 3 / Tokyo, June 4, 2024 – Hitachi, Ltd. (TSE:6501) and Microsoft Corporation announced a projected multi-billion dollar collaboration over the next three years, that will accelerate social innovation with generative AI. Through this strategic alliance, Hitachi will propel growth of the Lumada business, with a planned revenue of 2.65 trillion yen (18.9 billion USD)*1 in FY2024, and will promote operational efficiency and productivity improvements for Hitachi Group's 270 thousand employees. Specifically, Hitachi will embed the Microsoft cloud, Azure Open AI Service, Dynamics 365, Copilot for Microsoft 365, and GitHub Copilot into Lumada solutions to provide innovative solutions for the energy, mobility and other industries to deliver better outcomes for businesses and society. In addition, the two companies will promote joint projects to address pressing business needs such as bolstering cloud services, enhancing security, and mitigating the environmental footprint of data centers, which have become an increasing area of focus with the growing use of generative AI. "Hitachi has been driving transformation by applying AI across the Hitachi Group to improve productivity and will invest 300 billion yen(2.1 billion USD)*1 in GenAI to capture new growth opportunities in FY2024. Hitachi and Microsoft have already been working on a variety of co-creation projects including the development of next-generation digital solutions for the manufacturing and logistics fields*2, and the development of a field-extended metaverse that runs on Microsoft Teams," said Keiji Kojima, President and CEO of Hitachi. "Under this new agreement, we are excited to further accelerate social innovation by expanding our efforts to social infrastructure areas such as energy and mobility, and by applying generative AI, to improve the productivity of frontline workers, which will become even more important in the future. By combining our capabilities, we can help solve the issues faced by our customers and society, and contribute to a more sustainable future." "We are entering a new era of AI with the promise to deliver transformative business outcomes across every role and industry," said Satya Nadella, Chairman and CEO, Microsoft. "Our expanded partnership with Hitachi will bring together the power of the Microsoft Cloud – including Microsoft Copilot – with Hitachi's industry expertise to improve the productivity of 270,000 Hitachi employees and help address customers' biggest challenges, including sustainability." Hitachi's Business Transformation Hitachi's Generative AI Center*3 and Microsoft will collaborate to improve operational efficiency and application development within the Hitachi Group by using Copilot for Microsoft 365 and GitHub Copilot. Hitachi will also use Azure OpenAI Service to enhance its customer service. As part of Hitachi's group-wide transformation, Hitachi will combine Azure OpenAI Service and GitHub Copilot with its systems development expertise to maintain high quality and improve productivity for mission-critical system development. Hitachi's internal validation confirmed that when its detailed system design knowledge was incorporated with Microsoft Azure OpenAI Service and GitHub Copilot, the application source code could be properly generated 70-90% of the time, resulting in high quality output.*4 Hitachi Rail is leveraging GenAI for predictive maintenance, enhancing equipment monitoring and refining forecast accuracy. This proactive approach prevents breakdowns, increases service quality, reduces operating expenses, and augments safety. For example, a cloud-based platform on Microsoft Azure was utilized to streamline data visualization and analysis, empowered by AI to furnish data-driven insights to digitally monitor rail infrastructure. These insights were translated into actionable steps for Network Rail, enhancing decision-making for predictive maintenance of overhead lines. Develop innovative digital solutions Hitachi is enhancing its Lumada solutions by incorporating the capability of generative AI. As part pf the initiative, Hitachi has already started to use Microsoft's Generative AI for JP1 Cloud Services, a SaaS version of JP1, its integrated operations management software with approximately 20 thousand customers. This will accelerate response times to address failures, and enable improved operational efficiencies for IT departments, financial and public institutions. In an internal verification test conducted earlier, Hitachi confirmed that the time required for the operator to make an initial response to an alert was reduced to approximately two-thirds by using generated AI to respond to the alert and displaying the source of the citation, such as a manual, that provided the basis for the response. In addition to this, Hitachi and Microsoft will also support the energy transition with improved access to and strengthening of digital solutions for asset performance management, energy trading, and risk management to reduce downtime and increase profitability. Increased computing power and cloud infrastructure are both critical to scaling these applications. Hitachi Energy's Enterprise Software Solutions technology and its partnership with Microsoft is key to optimizing the energy network, from generation, through transmission and distribution, and ultimately in delivering reliable and sustainable energy to customers. Joint projects to promote sustainable growth Multiple Hitachi Group Companies including GlobalLogic, Hitachi Digital Services, and Hitachi Solutions, deliver a wide range of digital engineering, IT & managed services, and application services for the cloud. Additional development efforts through this partnership will focus on enhancing this broad range of services with the aim of sustainable innovation with Microsoft. As the impact of CO2 emissions from AI on the global environment increases, Hitachi and Microsoft will work toward zero carbon, starting with a data center project in Europe, to reduce environmental impact. Strengthen digital skilling and talent development Hitachi will train more than 50 thousand GenAI Professionals. As part of the partnership, Hitachi will incorporate training to acquire advanced software development skills using GitHub Copilot and Azure OpenAI Service into the program to develop GenAI Professional, talents who support customers' transformation using AI. *1 Forecast as of April 26, 2024, calculated at 140 yen to the U.S. dollar. *2  Hitachi News Release (June 26, 2020) "Hitachi and Microsoft form a strategic alliance to advance next-generation digital solutions for manufacturing and logistics across Southeast Asia, North America and Japan" *3  Hitachi News Release (May 15, 2023) "Hitachi Establishes New 'Generative AI Center' to Accelerate Value Creation and Improve Productivity in the Lumada business by promoting the use of Generative AI" *4  Hitachi News Release (May 21, 2024)"Hitachi to Accelerate System Development Transformation with Generative AI" About Hitachi, Ltd. Hitachi drives Social Innovation Business, creating a sustainable society through the use of data and technology. We solve customers' and society's challenges with Lumada solutions leveraging IT, OT (Operational Technology) and products. Hitachi operates under the 3 business sectors of "Digital Systems & Services" – supporting our customers' digital transformation; "Green Energy & Mobility" – contributing to a decarbonized society through energy and railway systems, and "Connective Industries" – connecting products through digital technology to provide solutions in various industries. Driven by Digital, Green, and Innovation, we aim for growth through co-creation with our customers. The company's revenues as 3 sectors for fiscal year 2023 (ended March 31, 2024) totaled 8,564.3 billion yen, with 573 consolidated subsidiaries and approximately 270,000 employees worldwide. For more information on Hitachi, please visit the company's website at https://www.hitachi.com. About Microsoft Corporation Microsoft (Nasdaq "MSFT" @microsoft) creates platforms and tools powered by AI to deliver innovative solutions that meet the evolving needs of our customers. The technology company is committed to making AI available broadly and doing so responsibly, with a mission to empower every person and every organization on the planet to achieve more.

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Hitachi Sustainability Solutions and Services Offer a Logical Approach to Decarbonization
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Hitachi Sustainability Solutions and Services Offer a Logical Approach to Decarbonization

Combining digital and industrial data, Hitachi Vantara helps customers intelligently assess IT systems and OT processes for a more energy-efficient future. NOTE: As of Nov 1, 2023, Hitachi Digital Services spun off from Hitachi Vantara as an independent digital consultancy and technology company, as detailed in this Press Release. SANTA CLARA, Calif. – Sept. 26, 2023 – Hitachi Vantara, the modern infrastructure, data management and digital solutions subsidiary of Hitachi Ltd. (TSE: 6501), announced new Sustainability Solutions and Services to aid organizations in achieving critical environmental and decarbonization goals. Leveraging expertise in industrial domains, green transformation, energy, and mobility, Hitachi Vantara’s new offerings enable organizations to adopt sustainable business practices that pave the way to a greener future. See How Hitachi Sustainability Services Can Help Your Organization:https://www.hitachivantara.com/en-us/solutions/sustainability/solutions-for-sustainability.html Hitachi Sustainability Solutions and Services are uniquely designed to better understand and reduce the carbon footprint from physical and digital operations. The comprehensive collection of services and solutions focuses on four key areas crucial for decarbonization: Green IT: Gain a holistic understanding of your IT footprint through insights to decarbonize IT assets and operations, including application and asset energy efficiency, power supply and equipment, scope 3 cloud emissions, energy efficient IT architecture — including Hitachi Vantara’s eco-friendly storage portfolio* — and data stewardship. Manufacturing: Understand energy consumption and carbon emissions across manufacturing processes and value chains to realize business growth through lower carbon intensity and resource efficiency. Facilities: Create an optimized system built for your needs by incorporating sensors, advanced analytics, and control systems to achieve greater energy efficiencies and cost savings. Data and Analytics: Co-create solutions for greater impact on social and environmental issues that matter the most to you and your stakeholders through Hitachi’s extensive expertise in IoT, advanced analytics, digital twin, and AI technologies. “Decarbonation is no longer reserved for the most environmentally conscious as industries face increasing regulation and requirements to limit carbon contributions,” said Bjoern Stengel, IDC’s global sustainability research lead. “This new approach by Hitachi Vantara gives customers the tools to make informed decisions about its process and create solutions that will truly impact the bottom line — both in sustainability and monetarily.” Measurable is Actionable: Innovation and Environmental Stewardship Through Data Leveraging the collective experience and cutting-edge technologies of the wider Hitachi group, the new Sustainability Solutions and Services portfolio empowers customers to define and implement a realistic, measurable roadmap towards achieving carbon neutrality targets. Insights from precision dashboards can now easily identify carbon ‘hot spots’ and prioritize areas to realize environmental goals and business ambitions. To better understand specific needs before embarking on a carbon reduction plan, Hitachi Sustainability Solutions and Services help customers define a quantifiable path forward, augmented with tailored digital solutions to streamline and transform your organization, empowering you to contribute to a more sustainable future. “The agriculture industry is facing increasingly strict requirements to reduce the overheads of water usage, improve environmental outcomes, and ensure we maintain compliance with regulatory requirements,” said Wayne Parr, director at Golden Grove Nursery, the dominant supplier of citrus nursery trees to the Queensland, Australia citrus industry. “Golden Grove produces between 200,000 — 250,000 citrus nursery trees per year, supplying up to 70% of Queensland’s citrus growers and commercial orchards. Using the power of data and Hitachi Sustainability Solutions and Services to improve our irrigation management processes, we’re now able to intelligently monitor the irrigation systems daily and understand exactly when to water so we can identify and adjust for the months ahead.” With Hitachi Sustainability Solutions and Services, you can confidently traverse your sustainability journey. Creating strategic plans and defining measured steps to drive real change, we enable you to transform your organization, reduce your environmental impact, and contribute to a better, more sustainable future. ADDITIONAL RESOURCES Insights: Taking Your First Step Toward Achieving & Maintaining Sustainability Sustainable Manufacturing: Decarbonization Services for Cleaner Production and a Brighter Future Sustainability Meets Efficiency: Streamlining Operations with IT Decarbonization Services Decarbonization Solutions: Transforming Facilities and Buildings into Carbon-Neutral Environments * Hitachi Vantara Storage – Eco-First and Foremost: Making Sustainability Achievable with Data Connect With Hitachi Vantara Twitter LinkedIn Facebook About Hitachi Vantara Hitachi Vantara, a wholly-owned subsidiary of Hitachi Ltd., delivers the intelligent data platforms, infrastructure systems, and digital expertise that supports more than 80% of the Fortune 100. To learn how Hitachi Vantara turns businesses from data-rich to data-driven through agile digital processes, products, and experiences, visit hitachivantara.com. About Hitachi, Ltd. Hitachi drives Social Innovation Business, creating a sustainable society through the use of data and technology. We solve customers' and society's challenges with Lumada solutions leveraging IT, OT (Operational Technology) and products. Hitachi operates under the business structure of “Digital Systems & Services” - supporting our customers’ digital transformation; “Green Energy & Mobility” - contributing to a decarbonized society through energy and railway systems, and “Connective Industries” - connecting products through digital technology to provide solutions in various industries. Driven by Digital, Green, and Innovation, we aim for growth through co-creation with our customers. The company’s consolidated revenues for fiscal year 2022 (ended March 31, 2023) totaled 10,881.1 billion yen, with 696 consolidated subsidiaries and approximately 320,000 employees worldwide. For more information on Hitachi, please visit the company's website at https://www.hitachi.com. ### HITACHI is a trademark or registered trademark of Hitachi, Ltd. All other trademarks, service marks, and company names are properties of their respective owners.

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Hitachi Digital Services and OneThird Fight Supermarket Food Waste With First-of-its-Kind Digital Solution
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Hitachi Digital Services and OneThird Fight Supermarket Food Waste With First-of-its-Kind Digital Solution

Sustainability-focused digital solution designed to reduce food waste by at least 25% and improve retailer fresh food supply chain management   LONDON and SANTA CLARA, Calif. – January 22, 2024 – Hitachi Digital Services, the digital consultancy and technology services subsidiary of Hitachi Ltd. (TSE: 6501), is supporting food waste prevention specialists OneThird in the development of a breakthrough solution tackling the global food waste crisis. OneThird selected Digital Services from Hitachi Vantara, now a new entity known as Hitachi Digital Services, to combine its Azure cloud and application expertise with their in-depth understanding of sensing and AI technology and together they created a real-time data insights platform to enable a smarter and more flexible food supply chain. The solution enables fresh produce supply chains to prevent significant waste of produce – 25% at least – while also saving on the associated cost of those losses. For more information about Hitachi Digital Services efforts in sustainability, visit: https://www.hitachids.com/service/sustainability-services/ Currently about 1/3 of food production is lost and wasted globally, despite unprecedented levels of human consumption, courtesy of a growing global population that is set to increase by nearly 2 billion people in the next 30 years. The financial costs of food wastage are substantial and amount to about USD 1 trillion each year. It is imperative that solutions are created to ensure there is enough food for everyone, which also includes reducing the current food waste crisis. OneThird has developed a portable scanner that is able to scan produce on a molecular level – analyzing their water, sugar, and starch content – using a non-destructive, near-infrared sensing technology and AI algorithms to predict the shelf-life of fresh produce. Leveraging Hitachi Digital Services’ cloud development capabilities, the estimated shelf-life data becomes available in real-time, enabling all parties involved to decide on the final retail destinations of the fresh produce or redirect to alternative purposes like dry freezing or processing into soups and sauces.  Marco Snikkers, CEO and founder of OneThird said, “The astronomical volume of food that goes to waste each year is heartbreaking, particularly since so much is wasted in affluent countries. We’ve worked closely with Hitachi Vantara to create technology that helps to address this persistent, global challenge which directly impacts food scarcity. We are proud to have built the first cloud-based and connected product that accurately and objectively predicts the shelf life of fresh produce. The interest has been overwhelming, and we aim to accelerate the deployment of our technology globally.” The insights obtained from the scanning data enable retailers to: Consider the best distribution routes based on produce shelf life and customer specifications; Repurpose items to food banks or processing instead of having produce rejected by shoppers due to short shelf life; Provide best before and expiration dates based on actual shelf life rather than default values; and, Apply discounts in-store if produce shelf life is near expiration and better manage stock by placing items with a longer shelf life towards the back. To help drive OneThird’s digital strategy and journey, Hitachi Digital Services co-created the data and analytics integration platform and interfaces to interact with different external platforms in real-time. “Currently able to predict the shelf life of tomatoes, strawberries, blueberries and avocados, the technology will extend to a range of further produce including grapes, bananas, mangoes, and raspberries by 2024. Notably, the solution solves the ‘avocado problem,’ with shoppers no longer needing to squeeze avocadoes in-store to test for their ripeness, which can damage them,” said Roger Lvin, CEO of Hitachi Digital Services. “As the food waste crisis continues, retailers must be equipped with the insights needed to reduce food waste in a truly impactful way. It’s exciting that our data-driven solutions are playing a role in helping to achieve this. We’re proud to have collaborated with OneThird on this initiative, which not only supports sustainable practices but also has huge growth potential, as new product developments are currently in the works. We are incredibly excited to see what this solution will go on to achieve.” The technology is already available for use by those working across the food supply chain, from growers to distributors. In addition, multiple European retailers are currently in talks to install the technology in-store, while all are already using the scanning devices within their supply chains. This co-created digital solution is the latest example showcasing Hitachi’s expertise in helping customers to drive their sustainability goals, having recently worked with Golden Grove to improve the nursery’s irrigation practices by 30% and Blechwarenfabrik Limburg to reduce energy costs by half a million Euros annually. Additional Resources Insight: Bringing the Environmental Fight to Food Waste Video: OneThird solution used in the fresh supply chain of a large Dutch retailer:https://youtu.be/dJjub2ECXD8 Press Release: Global reorganization to strengthen synergies leveraging OT and IT.com  Connect With Hitachi Digital Services X LinkedIn About Hitachi Digital Services Hitachi Digital Services, a wholly owned subsidiary of Hitachi Ltd., is an edge-to-core digital consultancy and technology services provider helping organizations realize the full potential of AI-driven digital transformation. Through a technology-unified operating model for cloud, data and IoT, Hitachi Digital Services’ end-to-end value creation for clients is established through innovation in digital engineering, implementation services, products, and solutions. Built on Hitachi Group’s more than 110 years of innovation across industries, Hitachi Digital Services helps to improve people’s lives today and build a sustainable society tomorrow. To learn more, visit https://www.hitachids.com About OneThird OneThird is on a mission to address a $1 trillion annual problem — reducing the loss of one-third of all food produced worldwide. OneThird’s food tech solutions for growers, distributors and grocery retailers allow for high-accuracy shelf life prediction of produce at any stage of the supply chain — ensuring the right product gets to the right place at the right time. Using passion and creativity, OneThird delivers meaningful solutions to improve sustainability efforts, feed those in need, and save customers money. Founded in 2019 in a digital incubator for FTSE 100 company Halma plc [LON:HLMA], and based in Enschede, The Netherlands, OneThird is a privately held company backed by impact investors Pymwymic, SHIFT Invest and Oost NL. Follow OneThird on LinkedIn, YouTube, Twitter, Facebook and Instagram or learn more at https://onethird.io. About Hitachi, Ltd. Hitachi drives Social Innovation Business, creating a sustainable society through the use of data and technology. We solve customers' and society's challenges with Lumada solutions leveraging IT, OT (Operational Technology) and products. Hitachi operates under the business structure of “Digital Systems & Services” - supporting our customers’ digital transformation; “Green Energy & Mobility” - contributing to a decarbonized society through energy and railway systems, and “Connective Industries” - connecting products through digital technology to provide solutions in various industries. Driven by Digital, Green, and Innovation, we aim for growth through co-creation with our customers. The company’s consolidated revenues for fiscal year 2022 (ended March 31, 2023) totaled 10,881.1 billion yen, with 696 consolidated subsidiaries and approximately 320,000 employees worldwide. For more information on Hitachi, please visit the company's website at https://www.hitachi.com. ### HITACHI is a trademark or registered trademark of Hitachi, Ltd. All other trademarks, service marks, and company names are properties of their respective owners.    MEDIA CONTACT Bastiaan van Amstel Hitachi Vantara +31 206 509 000 bastiaan.vanamstel@hitachivantara.com

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Global reorganization to strengthen synergies leveraging OT and IT
Press Release
Global reorganization to strengthen synergies leveraging OT and IT

Global reorganization to strengthen synergies leveraging OT and IT Accelerate Growth and Business Expansion through the Power of Generative AI by Hitachi Vantara Reorganization, and Company Split of the IT products business                      Hitachi’s Digital value chain solution after reorganization Tokyo, October 27, 2023 – Hitachi, Ltd. (TSE: 6501, "Hitachi") is reorganizing its global organizations to further accelerate the creation of synergies with OT (Operational Technology) fields such as energy, transportation, and industry, while strengthening digital capabilities and value chains in the Lumada co-creation cycle*1. With the new organizations, Hitachi will promote company-wide digital transformation through the utilization of rapidly evolving generative AI and contribute to the realization of a sustainable society. Effective November 1, 2023, Hitachi Vantara LLC's digital solutions business will be spun off into a new company, Hitachi Digital Services led by CEO Roger Lvin. Hitachi Digital Services will offer services in cloud, data, IoT technologies and OT and IT integration services. Hitachi Digital Services will provide digital value to each industry and drive Hitachi's unique synergy creation under Hitachi Digital*2 led by Jun Taniguchi, CEO of Hitachi Digital and Gajen Kandiah, President of Hitachi Digital, and Executive Chairman of Hitachi Digital Services. In addition, to meet the growing demand for data infrastructure, Hitachi Vantara LLC led by CEO Sheila Rohra, will reorganize to further strengthen its industry-leading storage and hybrid cloud-centric data Infrastructure services portfolio. Furthermore, as of April 1, 2024, Hitachi's IT Platform Products Management Division, which has been responsible for business development, research/development, and production of data infrastructure in Japan, will be succeeded by the newly established Hitachi Vantara, Ltd. (President: Akinobu Shimada) through an absorption-type split. Hitachi Vantara, Ltd. and Hitachi Vantara LLC will strengthen mutual management as the re-aligned Hitachi Vantara and further integrate global storage manufacturing and sales, service structure to accelerate investments and development to address the rapid rise in infrastructure opportunities. The companies will support Hitachi's technology strategy by providing hybrid cloud storage and common platform for Generative AI under a strong unified brand. Comment from Keiji Kojima, President and CEO of Hitachi, Ltd. “We see the emergence of generative AI as a breakthrough with enormous impact. Hitachi is continuously strengthening its business structure, including human resource development and policy development, with the aim of effectively utilizing generative AI to unleash the potential of the company. Through this reorganization, Hitachi will actively invest in the data infrastructure necessary for AI training and in OT and IT Integration, which Hitachi has domain knowledge, to achieve company-wide digital transformation through the use of generative AI. Going forward, Hitachi, together with GlobalLogic, Hitachi Digital Services and re-aligned Hitachi Vantara, will contribute to solving various issues faced by our customers and society by accumulating domain knowledge and data from a wide range of business fields, including energy and transportation, which are our strengths, in an enhanced and secure environment, while integrating digital assets such as generative AI.”  About the features of each company to be established through the reorganization About Hitachi Digital Services Hitachi Vantara's digital solutions business excels in optimizing business environments with cloud operating systems and round-the-clock global managed services addressing diverse digital modernization and multi-cloud needs. Leveraging these digital strengths, Hitachi Digital Services has been building a track record in OT and IT synergies through joint development and implementation with Hitachi Energy, Hitachi Rail and other Hitachi companies. To meet rising AI and cloud demand, Hitachi Digital Services is being established to offer a unified operating model for cloud, data, IoT and managed services, and to integrate digital capability into domain knowledge within OT fields such as energy, transportation, and industry under Hitachi Digital's strategy. Collaborating with Hitachi group businesses, including GlobalLogic, Hitachi Digital Services will support enterprise transformation through automation of business processes and generative AI. ２．About the re-aligned Hitachi Vantara Hitachi IT Platform Products Management Division and Hitachi Vantara have honed their world-class technologies such as virtualization and data protection as they deploy high-performance, high-reliability mission-critical storage solutions that store and utilize large volumes of data for businesses. To meet the current and rapidly growing demand for data infrastructure, with leveraging the strengths of these unique technologies, Hitachi Vantara is pioneering the development of a hybrid cloud storage that seamlessly combines on-premises and cloud computing to achieve safety, high performance and reliability, and cost advantage in processing mission-critical large-scale data for complex business requirements. To quickly address these needs, the re-aligned Hitachi Vantara will accelerate innovation, increase agility, and reduce time to market by combining world-class engineering, development, and manufacturing through an integrated Japan-U.S. operation. Furthermore, the company will build a partner ecosystem and promote the development of common platform for generative AI through strategic alliances that will enhance Hitachi's technology value and further strengthen its data Infrastructure services including data management. *1 About the Lumada co-creation approach https://www.hitachi.com/products/it/lumada/global/en/about/index.html *2 About Hitachi Digital which was established in North America in April 2022: https://www.hitachi.com/New/cnews/month/2022/04/220401a.html Overview of each companies １．Overview of Hitachi Digital Services (1) Name Hitachi Digital Services LLC (2) Head Office Santa Clara, California, USA (3) Representative CEO Roger Lvin (4) Outline of Business Provide businesses related to generative AI, cloud integration, modernization, and IoT services, as well as system integration and digital services in areas such as RunOps & Managed Services, Cloud & SI Services, and Data & Analytics Services (5) Fiscal Year-end 31, March   ２. Overview of re-aligned Hitachi Vantara On April 1, 2024, Hitachi's IT Platform Products Management Division will be spun off and will start operation as Hitachi Vantara, Ltd., establishing an integrated manufacturing and sales system with Hitachi Vantara LLC.Both companies will strengthen mutual management and move to globally integrated operations. Overview of Hitachi Vantara LLC (1)    Name Hitachi Vantara LLC (2)    Head Office Santa Clara, California, USA (3)    Representative CEO Sheila Rohra (4) Outline of Business Development, construction, sales, operation, monitoring and maintenance of data infrastructure products centered on storage for overseas markets, data management software, hybrid cloud infrastructure and related services (5) Fiscal Year-end 31, March   Overview of Hitachi Vantara, Ltd. (Tentative) (1)    Name Hitachi Vantara, Ltd. (2)    Head Office 292 Yoshida-cho, Totsuka-ku, Yokohama City, Kanagawa Prefecture (3)    Representative President Akinobu Shimada (4) Outline of Business Design and development of data infrastructure products centered on storage, data management software, hybrid cloud infrastructure and related services and sales, operation, monitoring and maintenance in Japan (5) Fiscal Year-end 31, March   About Hitachi, Ltd. Hitachi drives Social Innovation Business, creating a sustainable society through the use of data and technology. We solve customers' and society's challenges with Lumada solutions leveraging IT, OT (Operational Technology) and products. Hitachi operates under the business structure of "Digital Systems & Services" - supporting our customers' digital transformation; "Green Energy & Mobility" - contributing to a decarbonized society through energy and railway systems, and "Connective Industries" - connecting products through digital technology to provide solutions in various industries. Driven by Digital, Green, and Innovation, we aim for growth through co-creation with our customers. The company's consolidated revenues for fiscal year 2022 (ended March 31, 2023) totaled 10,881.1 billion yen, with 696 consolidated subsidiaries and approximately 320,000 employees worldwide. For more information on Hitachi, please visit the company's website at https://www.hitachi.com.    

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