Hitachi Smart
Manufacturing Operations Management

Suite (SMOM)

Every factory has a different path to smart. Hitachi Smart Manufacturing Operations Management Suite (SMOM) helps discrete and hybrid manufacturers plan, optimize and continuously improve production – from small-lot manufacturing to mass-customized and high-volume operations. We connect the shop floor to enterprise-level planning (IT+OT), helping manufacturers modernize safely, scale intelligently and move toward fully connected, flexible and self-optimizing smart factories.

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Hitachi Smart Manufacturing Operations ManagementSuite (SMOM)
Challenge & Opportunity

Modernize without Losing Control

Manufacturers face fierce cost pressure, rising quality expectations, traceability demands and shorter time to market. Digitalization, decarbonization, automation, workforce change, and loss of expertise are reshaping factory operations. The opportunity is to turn data across people, processes, systems and the shop floor into coordinated action – improving agility, resilience, productivity, transparency and sustainable operational control.

Solution
Connected Operations, Built to Scale
Hitachi SMOM connects Manufacturing Execution System (MES) capability with operational intelligence, enabling interoperability across enterprise and plant systems, and supporting modular growth as operations mature. It guides manufacturers from initial shop-floor integration to advanced, automated operations – helping teams select high-return use cases, align them to business strategy and scale with confidence.

Coordinate Production from Order to Output

SMOM manages production work from Enterprise Resource Planning (ERP) orders through execution, quality, materials, labor and maintenance with greater consistency, control and traceability. It brings structure to complex plant-floor activity without forcing one rigid factory model.

Coordinate Production from Order to Output
  • Production Orders
    Manage manual or automated ERP order updates, production workflows, routing, release, pause, resume and real-time status.
  • Quality Control
    Capture quality values, validate tolerances, manage conformity reports, and produce test certificates for stronger traceability.
  • Material Traceability
    Track parts, lots, batches, assemblies, inventory movements, compatibility and material genealogy in real time.
  • Work Guidance
    Guide operators through production steps, safety instructions, checklists, document repositories and shift notes.
  • Downtime Tracking
    Capture equipment downtime, interruption causes, idle time and rework activity to improve plant performance.
  • Maintenance Execution
    Plan and execute equipment maintenance tasks using observations, preventive maintenance plans, checklists and status tracking.

Turn Plant Data into Decisions

SMOM gives manufacturers a clearer view of what is happening, what needs attention and what must improve. Real-time dashboards, Overall Equipment Efficiency (OEE), energy monitoring and operational data help teams act faster, reduce waste and support continuous improvement.

Turn Plant Data into Decisions
  • OEE Insight
    View current and historical availability, performance and quality data to improve utilization, uptime and output quality.
  • Energy Monitoring
    Track energy data as part of manufacturing operations to support efficient resource use and sustainability goals.
  • Live Dashboards
    Build configurable web dashboards using real-time equipment and operational data, then share plant views.
  • Exception Response
    Respond dynamically to material shortages, machine downtime, operator downtime, and rework.
  • Operational Transparency
    Connect manufacturing instructions and operational data to reduce friction and improve order fulfilment.
  • Decision Support
    Provide real-time operational data to support corrective actions and performance decisions.

Connect Shop Floor to Enterprise

As digitalization progresses, interoperability becomes a basic expectation. SMOM connects IT and OT applications across the value chain, closing the gap between business planning and plant-floor execution. It integrates with ERP, warehouse, inventory, control and equipment systems to create a connected operating view across the factory.

Connect Shop Floor to Enterprise
  • ERP Connectivity
    Integrate with SAP, Infor LN, IBM Maximo and other ERP or business systems using standard interfaces.
  • Shop-Floor Interfaces
    Connect to equipment and control systems through ODBC, OLE DB, web services, XML, OPC and TCP/IP, and specific protocols.
  • IT/OT Flow
    Link business and manufacturing systems so production and enterprise teams work from shared information.
  • Modular Scale
    Start with integration, real-time monitoring and OEE, then add modules as operational maturity grows.
  • Automation Fit
    Support orchestration across robotics, Automated Guided Vehicles (AGVs), IoT applications, test systems and RFID use cases.
Customer Story

Hitachi Energy and ABB Factory Network

More than 80 Hitachi Energy and ABB factories use Hitachi SMOM solutions worldwide, creating a global proof base for smart manufacturing practices.

Hitachi Energy and ABB Factory Network
Customer Story

Hitachi Energy Lenzburg Semiconductor Factory

A fully automated semiconductor factory in Lenzburg, Switzerland implemented an agile “chip-to-module” manufacturing concept, delivering a five-fold productivity gain, reduced delivery times, and minimized downtime.

Hitachi Energy Lenzburg Semiconductor Factory
Customer Story

ABB Operations Data Entry Improvement

ABB reduced manual data maintenance from 30 minutes to 2 minutes per job, achieved zero entry errors and reduced documentation storage cost and document-loss risk.

ABB Operations Data Entry Improvement
Customer Story

Wander AG Manufacturing Execution System

Wander AG selected Hitachi for solution functionality, technology strength, implementation experience, and collaborative delivery.

Wander AG Manufacturing Execution System
Customer Story

DSM Nutritional Products

DSM Nutritional Products used manufacturing execution capability to support productivity, process safety, and traceability requirements.

DSM Nutritional Products
How We Work

Flexible Configuration & Paths to Smart Manufacturing

There is no single factory configuration, and no single path to smart manufacturing. We help manufacturers start with the right use case, connect it to business strategy and scale from practical improvements to more autonomous operations.

Advisory & Professional Services

Assess digital maturity, prioritize use cases, harmonize processes and design secure architectures.

Support Services

Commission solutions, train users, drive adoption, and support updates.

Managed Services

Operate and support configured SMOM capabilities, monitor performance, and sustain continuous improvement.

Built for Real Manufacturing
Why Hitachi Digital Services

Built for Real Manufacturing

We combine manufacturing process knowledge, IT/OT and ERP integration, and modular smart manufacturing execution capability to help factories move from conventional operations to safer, smarter and more sustainable manufacturing.

  • Proven in 80+ Hitachi Energy and ABB factories
  • Tailored for discrete and hybrid manufacturing
  • Supports all factory types and volumes
  • Shop-floor-to-enterprise planning interoperability
  • Energy monitoring inside manufacturing operations
  • Support from assessment through continuing services
  • Factories working with Hitachi SMOM typically achieve: 20-40% better throughput, 10-20% improvement of OEE, 50% reduction in waste
  • Awards: The Lenzburg semiconductor factory is recognized as an award-winning fully automated factory, with a five-fold productivity gain, reduced delivery times and minimized downtime.
Our Experts Our Experts
Our Experts
Sankar Natarajan
Sankar Natarajan
Practice Head, Smart Manufacturing
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Arunachalam Ramaswamy
Arunachalam Ramaswamy
Markets Head, SMOM Product Group
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Shourya Shukla
Shourya Shukla
Global Product Manager, Hitachi SMOM
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Partners

SMOM connects manufacturing operations with the wider enterprise and shop-floor ecosystem. It integrates with business systems, document repositories, warehouses, control systems, equipment and automation environments.

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FAQ

Hitachi Smart Manufacturing Operations Management Suite (SMOM) is a modular manufacturing operations platform for discrete and hybrid manufacturing. It connects Manufacturing Execution System capability with operational intelligence, helping factories manage orders, quality, materials, labor, downtime, maintenance, dashboards and operational data. It improves visibility, coordination and decision-making between enterprise systems and the shop floor.

SMOM sits at Manufacturing Operations Management (MOM) level, between enterprise planning and plant-floor control. In ISA-95 terms, it connects Level 4 Enterprise Resource Planning with Level 3 operations management, while integrating with Level 2 supervisory control and Level 1 sensing and manipulation systems. In practical terms, it helps translate business plans into coordinated factory execution.

SMOM supports discrete and hybrid manufacturing environments, with strong relevance for discrete manufacturing, especially electrical manufacturing. It helps factories improve throughput, quality, traceability, visibility, production order management, inventory control, paperwork reduction and Overall Equipment Efficiency. For batch process management, SMOM can integrate with the customer’s DCS systems.

Yes. SMOM uses a modular and flexible architecture, so manufacturers can start with high-return use cases such as shop-floor integration, real-time monitoring, reporting and Overall Equipment Efficiency. Teams can then add modules, automation and analytics as operational maturity grows. This creates a practical path from connected operations toward optimized and more autonomous operations.

SMOM supports sustainability and compliance by improving resource visibility, traceability, quality control and operational transparency. The suite includes energy monitoring, material tracking, Electronic Work Instructions, quality management and real-time information exchange with enterprise systems. These capabilities help reduce waste, improve material control, strengthen traceability and give management better operational data for corrective action and performance decisions.