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Press Release

Digital transformation: Retail industry catches the rebound of new normal

VIETNAM – 30 December 2021 In recent years, Vietnamese corporations and businesses are becoming one of the strategic customers of Hitachi Vantara Vietnam (HVN). Specifically, HVN total revenue for the Vietnam market in 2021 has increased to 17 per cent from 13 per cent of 2019. Local businesses are gradually improving their competitiveness through digital transformation. Demonstrating its determination to apply digital transformation in business, it is impossible not to mention the Total Retail Management Solutions project of Son Kim Fashion Corporation (SonKim Mode), a member company of Son Kim Retail (SKR), with the combination of FlexBA Omnichannel developed by HVN and ERP solution Oracle NetSuite from Oracle. HVN and SonKim Retail have jointly built an omnichannel online retail platform for SonKim Mode to help the company do business effectively in 2021 though the retail industry was heavily affected by COVID-19 pandemic. The Total Retail Management Solutions project was signed at the end of July 2020, marking the initial step of investment cooperation in IT application between HVN and SKR. Soon after that, HVN has implemented and operated the system to help SonKim Mode manage and develop a diversified retail business ecosystem, control costs, and increase profits while boosting competitiveness and building a strong brand. Tackling challenges with SonKim Mode Besides development opportunities, businesses are also facing different objectives and subjective challenges from management and operation to business development. Therefore, right from the very beginning, HVN has helped SonKim Mode identify and assess key challenges and potential risks to come up with solutions and an implementation roadmap. Key challenges include managing multiple disparate and siloed systems, no support for conducting automatic data synchronization between systems, lack of automated inventory tracking, and error-prone labor-intensive processes. With more than 20 years of experience in consulting and implementing solutions for the retail industry, FlexBA Omnichannel developed by HVN proves the most comprehensive, timely, and suitable solution for SonKim Mode. Up to now, the project has completed the following items such as deploying an omnichannel retail solution that brings shopping (for customers) and operations (for retailers) experiences from online to offline and vice versa (O2O), integration with gateways and support third-party payment methods such as MoMo, ZaloPay, Vietcombank EDC, VNPay, Clingme, Gift voucher; integration with shipping service providers like DHL and Giaohangnhanh; integration with legacy systems like Resulticks and Freshdesk (CRM), Loyalty Programme; deploying a flexible reporting system for employees at the office, transferring data from Haravan legacy and Integration with Oracle NetSuite system. FlexBA Omnichannel developed by HVN for SonKim Mode features many advantages as multi-functions/modules on a single platform, flexible integration capabilities for auto and real-time data transfer, real-time business data, among others In addition, the outstanding features of the Oracle NetSuite solution also help SonKim Mode improve enterprises' management efficiency, including multi-functions/modules on a single platform to operate and manage all operations, flexible integration capabilities for auto and real-time data transfer, real-time business data, real-time inventory management between Retail Management System, effective support for operation, budget management and control, improve efficiency in cost management, real-time data visualization and reporting for quick decision-making and flexibility and ability to expand in the future, according to the changing and growing of business. Seizing opportunities Mr. Tran Viet Huan, Chief Technology Officer of Son Kim Group and Son Kim Retail, responsible for developing and implementing the digital transformation and IT strategy for the group and its member companies, shared, “Strategic cooperation, co-innovation with digital transformation solutions and services providing companies is a very important factor to a corporation's digital transformation strategy. HVN and Son Kim Retail have jointly built an omnichannel online retail platform for SonKim Mode to help the company continue doing business effectively in 2021 while the retail industry has been heavily affected by the COVID-19 pandemic.” Mr. Nguyen Quan Vien, Vice President of Hitachi Vantara Vietnam Co., Ltd. affirmed, “This journey has been creating great values for each other. We believe that the cooperation between HVN and Son Kim Group will bring bright prospects for both the IT and retail industries in Vietnam, together we make breakthroughs that bring successes in the forthcoming years.” About Hitachi Digital Services Vietnam (Hitachi DSVN) Hitachi Digital Services Vietnam (formerly known as Global CyberSoft) is a leading global IT solutions provider founded in California in July 2000. A Hitachi group company since October 2014, it was rebranded as Hitachi Vantara in January 2020. As of Nov 1, 2023, Hitachi Digital Services spun off from Hitachi Vantara as an independent digital consultancy and technology company, as detailed in this Press Release. We have many years of experience providing premier IT solutions and systems integration services to customers around the world in the areas of Digital Insights, Digital Modernization, Digital Enterprise, Embedded Systems, Digital New Offerings, Quality Assurance, and Managed Services. To learn how Hitachi Digital Services Vietnam turns businesses from data-rich to data-driven through agile digital processes, products, and experiences, visit hitachids.com. ### HITACHI is a trademark or registered trademark of Hitachi, Ltd. All other trademarks, service marks, and company names are properties of their respective owners.

Press Release

Hitachi Vantara Vietnam Was Honored As In “Top 10 Vietnam ICT Companies 2020” For The 6th Consecutive Year

HO CHI MINH – 14 December 2020 Vietnam Software and IT Services Association (VINASA) held the Honoring and Announcement Ceremony of TOP 10 Vietnam ICT Companies 2020 in Hanoi. The event has been annually held by VINASA since 2014. Mr. Dang Minh Dung – HVN Representative – Director of Hanoi Branch, award certificated by Mr. Truong Gia Binh, Chairman of VINASA (left) and Mr. Nguyen Thien Nhan, the Politburo Member and Secretary of Ho Chi Minh City Party Committee (right) “TOP 10 Vietnam ICT Companies 2020”, previously known as “Vietnam’s 50+10 Leading IT Companies”, Hitachi Vantara Vietnam (HVN) was honored as one of the leading global IT solutions providers in Vietnam in 6 consecutive years (2014, 2016, 2017, 2018, 2019, 2020). The program selects the Top 10 Vietnamese Information and Communication Technology (ICT) businesses operating across 15 fields including software and IT service exporters, business process outsourcing companies, fintech businesses, e-Government solutions providers, start-ups, digital content companies, and those with products using artificial intelligence and the Internet of Things. HVN was proudly awarded as in Top 10 Vietnam ICT Companies Program 2020 - one of outstanding Top 10 Digital Transformation services and solutions supplying companies in 2020. This award has been a reliable measurement tool for the continuous efforts of HVN in years. Sharing the pleasure, Mr. Nguyen Ba Quynh – Senior Vice President, Hitachi Vantara and General Manager, Hitachi Vantara Vietnam, proudly remarks, “This important award is a great encouragement for entire HVN company. Winning award could open doors to getting many more business opportunities; establishing a stronger presence in both domestic and overseas markets; keeping our commitment to delivering the highest quality services to our clients, ensuring long-term development and sustainability of the company in the future”. About Hitachi Digital Services Vietnam (Hitachi DSVN) Hitachi Digital Services Vietnam (formerly known as Global CyberSoft) is a leading global IT solutions provider founded in California in July 2000. A Hitachi group company since October 2014, it was rebranded as Hitachi Vantara in January 2020. As of Nov 1, 2023, Hitachi Digital Services spun off from Hitachi Vantara as an independent digital consultancy and technology company, as detailed in this Press Release. We have many years of experience providing premier IT solutions and systems integration services to customers around the world in the areas of Digital Insights, Digital Modernization, Digital Enterprise, Embedded Systems, Digital New Offerings, Quality Assurance, and Managed Services. To learn how Hitachi Digital Services Vietnam turns businesses from data-rich to data-driven through agile digital processes, products, and experiences, visit hitachids.com. About VINASA Vietnam Software & IT services (VINASA) is a national association in Vietnam, operating on a non-governmental and not-for-profit basis with the purpose to promote co-operation and mutual support among the members, in order to promote the development of Vietnam software industry and to protect the members' rights. VINASA was established in April 2002. VINASA currently comprises more than 270 company members, most of whom are leading software firms operating nationwide. For more information on Vinasa, please visit the website at www.vinasa.org.vn. ### HITACHI is a trademark or registered trademark of Hitachi, Ltd. All other trademarks, service marks, and company names are properties of their respective owners.

Press Release

Hitachi Vantara Vietnam Won Sao Khue Award 2021 For the Excellence Services of Digital Transformation Platforms

HA NOI – 26 April 2021 Supply Chain Control Tower Platform – The leading platform for Digital Supply Chain Solutions We recognized Covid-19’s impact on supply chains was sudden and catastrophic. Tamin Bayoumi, Deputy Director of the Strategy, Policy and Review department at the International Monetary Fund (IMF), described “the pandemic as a massive shock three to four times the size of the global financial crisis in 2008”, via Forbes. It is very important that we do reflect on what has occurred and continue to occur with new waves of outbreak and new strains evolving. It also reflects on the shocking loss of life globally with many victims being front line supply chain workers. The new reality in managing organizations is that supply chain management is a strategic imperative, not only helping businesses achieve competitive advantage, but enabling businesses to build resilience and be more adaptive and responsive in times of crisis and disruption. Supply chain management will be expected to have a clear assessment of risk, have near real time feedback from supply chains currently at risk and be ready to execute alternative plans timeously. Understanding that expectation, a new generation of supply chain solutions are emerging - the so-called Supply Chain Control Tower (SCCT) – which is developed by Hitachi Vantara Vietnam. Mr. Hoang Anh Tuan – Director, IoT Lumada Business Unit Proudly received Sao Khue Award 2021 The ICT Recognition of Excellence category: Digital Transformation Platforms On Apr 24, 2021, Vietnam Software and IT Services Association (VINASA) held the Honoring and Announcement Ceremony of Sao Khue Award 2021 in Hanoi. This year the event has set a record with nearly 300 nominations from 161 enterprises, representing a 57.8 per cent year-on-year increase. This is the largest in terms of the number of nominations and registered businesses since the event was launched. Through three rounds, the jury selected 180 excellent IT platforms, services and solutions to award Sao Khuê in 2021, including 25 platforms, 32 services and 123 solutions. SCCT Platform has proudly been awarded the “Sao Khue Award 2021” – The ICT Recognition of Excellence category: Digital Transformation Platforms. About Supply Chain Control Tower (SCCT) Platform: The Lumada Supply Chain Control Tower is a low code configurable solution. This product focuses on providing customers capability to identify and qualify the risks of their whole supply chains and capability to monitor those risks in real time. By allowing customer to look into details of supply chain nodes where problems happen to understand the root-cause and have early actions to resolve those problems. SCCT Platform applies Big Data Analytics, the platform provides the abilities of KPI Impact Analysis, Simulator based on Decision Rules, Risk Analysis, Response Management which are very important to the enterprises. The platform also supports predictive and prescriptive analytics for decision making by utilizing complicated mathematical algorithms, artificial intelligence and machine learning, the platform takes a deeper look into the "what" and "why" of a potential future outcome. Our early product has 3 modules: SC Risk Monitoring and Decision Support Bulk Materials Tracking and Predictive Quality Procurement Tracking and Predictive Supply Reliability Our platform is expected to develop more features: Product and Component Tracking Predictive Delivery Reliability Solution About Hitachi Digital Services Vietnam (Hitachi DSVN) Hitachi Digital Services Vietnam (formerly known as Global CyberSoft) is a leading global IT solutions provider founded in California in July 2000. A Hitachi group company since October 2014, it was rebranded as Hitachi Vantara in January 2020. As of Nov 1, 2023, Hitachi Digital Services spun off from Hitachi Vantara as an independent digital consultancy and technology company, as detailed in this Press Release. We have many years of experience providing premier IT solutions and systems integration services to customers around the world in the areas of Digital Insights, Digital Modernization, Digital Enterprise, Embedded Systems, Digital New Offerings, Quality Assurance, and Managed Services. To learn how Hitachi Digital Services Vietnam turns businesses from data-rich to data-driven through agile digital processes, products, and experiences, visit hitachids.com. About VINASA Vietnam Software & IT services (VINASA) is a national association in Vietnam, operating on a non-governmental and not-for-profit basis with the purpose to promote co-operation and mutual support among the members, in order to promote the development of Vietnam software industry and to protect the members' rights. VINASA was established in April 2002. VINASA currently comprises more than 270 company members, most of whom are leading software firms operating nationwide. For more information on Vinasa, please visit the website at www.vinasa.org.vn. ### HITACHI is a trademark or registered trademark of Hitachi, Ltd. All other trademarks, service marks, and company names are properties of their respective owners.

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