Hitachi Digital Services & SAP

Build a More Autonomous
Enterprise With SAP

SAP should do more than support transformation. It should help your business operate with greater agility, intelligence and autonomy. Hitachi Digital Services adds 31+ years of partnership experience, industry insight, engineering discipline and managed services to help organizations modernize, integrate and run critical enterprise systems reliably.

We help define a path to clean core, enable SAP Business AI Platform capabilities, including Joule where relevant, and shape SAP landscapes that are agile, scalable and aligned to sustained business benefits. Our organizational change management approach provides the tools and support needed to drive user adoption and realize value from SAP.

31+ Years of SAP Partnership
42 Recent S/4 Go-Lives (24 months)
90% SAP-Certified Talent
900+ Reusable Assets
Co-Innovation With SAP
SAP Value Added Reseller
Build a More Autonomous Enterprise With SAP

Partner Credentials

 

RISE With SAP Certified Partner
GROW With SAP Certified Partner
Platinum Technology Partner
SAP Partner
Edge
SAP Gold
Partner
GOLD Global
Partner
GOLD Value Added Reseller
SAP Innovation

Hitachi Industry Best Practices, Hitachi Intelligent Enterprise Foundation, Accelerator, Digital Manufacturing Accelerators Suite, Hitachi IoT Edge β€œIn a Box” for SAP.

SAP Value Added Reseller

Serving Corporate and Midmarket clients

Solution
Transform SAP Into Sustained Business Value
Combine SAP technology with Hitachi Digital Services’ industry expertise, engineering-led delivery, Clean Core Assessment Methodology, SAP Business AI Platform enablement and managed services to modernize, connect and continuously improve. Our approach also addresses people, process adoption and the Customer Value Journey, helping organizations turn SAP capability into sustained business value.

Modernize the Digital Core

Modernize SAP S/4HANA through RISE with SAP or GROW with SAP while strengthening delivery control.

Modernize the Digital Core
  • Transformation Roadmap
    Assess maturity, process priorities and landscape complexity before delivery begins.
  • Core Migration
    Implement, convert, upgrade or roll out S/4HANA across complex environments.
  • Clean Core Assessment
    Use our Clean Core Assessment Methodology to shape an agile, sustainable SAP landscape.
  • Business Alignment
    Prioritize modernization choices that support measurable value, user adoption and sustained business benefits.
  • Delivery Control
    Apply reusable assets, automation and lessons from 42 recent S/4 go-lives.
  • Global Rollouts
    Standardize core platforms while adapting delivery for complex multi-country business requirements.
  • Process Adoption
    Align business processes, roles and users to improve value attainment after go-live.

Move SAP to the Right Cloud

Move SAP workloads through RISE, GROW or hyperscaler platforms aligned to enterprise performance, operating priorities and the autonomy SAP customers now expect from modern cloud ERP.

Move SAP to the Right Cloud
  • Cloud Strategy
    Assess workloads, platform requirements and operating needs before selecting the migration path.
  • Clean-Core Readiness
    Align cloud decisions to a cleaner, more agile SAP landscape.
  • Flexible Adoption
    Support enterprise and midmarket transformation through RISE with SAP and GROW with SAP.
  • Integrated Landscapes
    Connect SAP and non-SAP systems to improve data flow across the enterprise.
  • Migration Assurance
    Use assessments, automation and testing to improve quality and execution control.
  • Cloud Operations
    Sustain stability, scalability and performance across SAP application and infrastructure environments.

Connect Data, Processes and Native SAP AI

Connect SAP data with industrial operations to improve visibility, automate workflows and help clients navigate the fast pace of change across SAP Business AI Platform capabilities.

Connect Data, Processes and Native SAP AI
  • Connected Manufacturing
    Link SAP Digital Manufacturing with operational systems for real-time production visibility.
  • Decision Intelligence
    Apply SAP Analytics Cloud and enterprise data warehousing to strengthen business decisions.
  • Workflow Automation
    Streamline finance, supply chain and operational processes to reduce manual effort.
  • Platform Extensibility
    Build, integrate and extend SAP capabilities through the SAP Business AI Platform.
  • Business AI Enablement
    Activate SAP Business AI Platform capabilities, including Joule, where they improve productivity and guidance.
  • Practical Autonomy
    Embed AI and automation where they improve process efficiency and service outcomes.
  • User Guidance
    Help employees use SAP capabilities more confidently through embedded support and clearer process guidance.

Run SAP With Reliability and Control

Run SAP applications and cloud environments with greater stability, visibility and control while continuously improving performance.

Run SAP With Reliability and Control
  • Application Stability
    Support reliable day-to-day operations across SAP applications and underlying infrastructure.
  • Operational Visibility
    Strengthen monitoring, incident management, reporting and optimization across the service.
  • Reliability Engineering
    Apply Hitachi Application Reliability Center practices to resilience, security and cost control.
  • User Support
    Combine service desk, end-user computing and automation to reduce friction.
  • Continuous Improvement
    Use RunOps, Site Reliability Engineering and automation to improve performance over time.
  • Autonomous Support
    Use automation and AI-enabled service patterns to reduce manual intervention where appropriate.

Accelerate Industry Transformation

Accelerate S/4HANA transformation with reusable assets and industry solutions designed to improve speed, consistency, relevance and long-term business value.

Accelerate Industry Transformation
  • Reusable Assets
    Draw on the SPEED repository of 900+ reusable intellectual property assets.
  • Industry Accelerators
    Apply H4CHEM, H4AUTO and H4MFG across chemicals, automotive and manufacturing.
  • Code Readiness
    Use HART to improve S/4HANA code quality, compatibility and upgrade readiness.
  • Knowledge Continuity
    Use H4Bridge to transfer project knowledge into operations, training and user enablement.
  • Testing Automation
    Accelerate test design and execution while expanding coverage and reducing production defects.
  • Value Realization
    Support adoption, process consistency and measurable business outcomes beyond implementation.
  • Sustain Value
    Use repeatable assets to improve consistency and sustain benefits beyond go-live.
Customer Story

Travelport Modernizes Billing With SAP BRIM

SAP Billing and Revenue Innovation Management on AWS strengthens resilience, scalability and focus.

Travelport Modernizes Billing With SAP BRIM
Customer Story

Morgan Foods Builds a Modern Digital Core

SAP S/4HANA improves planning, supply chain visibility and scalability for continued growth.

Morgan Foods Builds a Modern Digital Core
Customer Story

Super Energy Unifies Renewable Operations With SAP

SAP S/4HANA Cloud connects 100+ users while delivering 99.5% system availability.

Super Energy Unifies Renewable Operations With SAP
Customer Story

Global Horticulture Leader Moves SAP to Azure

SAP S/4HANA on Azure improves performance, responsiveness and access to timely information.

Global Horticulture Leader Moves SAP to Azure
How We Work

How We Deliver SAP Value

From strategy through steady-state operations, Hitachi Digital Services connects business priorities,
SAP expertise, clean-core guidance, industrialized assets, organizational change management,
SAP Business AI Platform enablement and global delivery in one transformation lifecycle.

Advise and Design

Assess maturity, processes, cloud readiness, clean-core opportunity, SAP Business AI Platform readiness, adoption needs and value priorities, and define the roadmap.

Build and Modernize

Implement or upgrade SAP platforms through business-led, factory-driven delivery aligned to clean-core principles.

Integrate and Migrate

Connect applications, move data and test critical business processes while protecting platform agility.

Manage and Optimize

Support people, applications and infrastructure while improving reliability, performance and cost control.

Innovate and Scale

Extend SAP with analytics, automation, SAP Business AI Platform capabilities, connected operational capabilities and adoption support that helps users realize value faster.

Business-Led SAP Transformation, Built to Run
Why Hitachi Digital Services

Business-Led SAP Transformation, Built to Run

Hitachi Digital Services is a Value-Added Reseller of SAP software to corporate and midmarket organizations. We combine SAP depth with industrial insight and disciplined execution across transformation and operations to help clients connect SAP investment decisions with implementation, adoption and long-term value realization.

  • Industrial Perspective: Connect enterprise systems with real operating environments.
  • Clean-Core Guidance: Define a clean core path that improves agility.
  • Engineering Discipline: Design for reliability, security and cost control.
  • Business AI: Activate SAP Business AI Platform capabilities as SAP advances toward the autonomous enterprise.
  • Reusable Delivery Assets: Apply 900+ assets and specialized SAP accelerators.
  • Adoption-Led Change: Equip users, processes and teams to realize value from SAP.
  • Global Delivery Experience: Support complex rollouts across 40+ countries.
  • Built-To-Run Model: Connect implementation, managed services and continuous improvement.
  • SAP HANA Innovation Award Winner, ASUG Infinity Award, SAP Pinnacle Finalist, Top 10 SAP Service Provider
  • ISG and Everest Group recognition
Our Experts Our Experts
Our Experts
Kimberley Reid
Kimberley Reid
Vice President, US SAP Solutions
LinkedIn
Arnab Mukherjee
Arnab Mukherjee
Global Head, SAP Delivery
LinkedIn
Subhankar Chattopadhyay
Subhankar Chattopadhyay
SAP Delivery Strategies and Delivery Partner
LinkedIn

INSIGHTS

SAP Helps Automotive Enterprises Adapt Insights

SAP Helps Automotive Enterprises Adapt

Global Dental Healthcare Company Transitions to a Future-Ready IT Service Ecosystem Insights

Global Dental Healthcare Company Transitions to a Future-Ready IT Service Ecosystem

SAP Sapphire: Building the Autonomous Enterprise Insights

SAP Sapphire: Building the Autonomous Enterprise

FAQ

Hitachi Digital Services supports SAP advisory, S/4HANA implementation and conversion, cloud migration, system integration, software-as-a-service enablement, smart enterprise capabilities and managed services. The practice also provides industry accelerators, reusable assets, testing automation, user enablement and reliability engineering, and clean-core guidance to help organizations build a more autonomous enterprise with SAP.

Hitachi Digital Services assesses maturity, cloud readiness, processes and landscape complexity before defining a business-aligned roadmap. Delivery can include our Clean Core Assessment Methodology, code remediation, data conversion, integration testing and factory-led migration. Reusable assets such as FastTrack, HART, H4Bridge and SPEED help improve predictability, reduce manual effort and protect business continuity.

Yes. Hitachi Digital Services helps organizations define a path to clean core by assessing customization, process priorities, architecture complexity and modernization readiness. The goal is to shape an SAP landscape that is more agile, easier to extend and aligned to sustained business benefits.

Yes. Hitachi Digital Services supports SAP ERP Central Component to S/4HANA migration, S/4HANA cloud moves, and RISE with SAP or GROW with SAP adoption. It also works across Amazon Web Services, Microsoft Azure and Google Cloud, helping organizations choose an approach aligned to business priorities, landscape requirements and operating needs.

Hitachi Digital Services helps drive user adoption and accelerate the Customer Value Journey through organizational change management, process alignment, enablement and post-go-live support. We believe equipping end users with the tools, guidance and confidence to succeed is crucial to achieving sustainable business value from SAP. Our approach connects technology delivery with people and process adoption, helping organizations improve utilization, reduce friction and realize value beyond implementation.

Hitachi Digital Services provides application and infrastructure managed services, service desk support, monitoring, incident management, automation and continuous optimization. Hitachi Application Reliability Center-enabled engineering adds observability, Site Reliability Engineering practices, incident response and cost control. This connects day-to-day stability with the operational discipline required for more autonomous SAP environments.

SAP Business AI Platform is the broader foundation for SAP’s AI-enabled enterprise direction. Hitachi Digital Services helps clients understand where SAP Business AI Platform capabilities, including Joule, can support business value, productivity, automation and user experience. The goal is not to deploy AI for its own sake, but to align AI with clean-core readiness, data quality, process improvement, governance and operating priorities as SAP advances toward the autonomous enterprise.

The SAP practice brings experience across manufacturing, automotive, chemicals, aerospace, healthcare, energy, retail, consumer goods and food processing. Hitachi Digital Services combines industry knowledge with SAP process, technology and delivery expertise, helping organizations apply common platform capabilities to the operational realities, controls and priorities of their sectors.