Hitachi Digital Services | Oracle

Oracle Services Transformation for the
AI-Led Enterprise

For more than 30 years, Hitachi Digital Services and Oracle have helped enterprises turn mission-critical Oracle platforms into engines for growth. Our partnership combines Oracle’s cloud infrastructure and applications with our industry expertise, digital and AI engineering capabilities, and intelligent managed services.

We accelerate Oracle’s SaaS and AI adoption across finance, HR and supply chain and operations, embedding agentic automation and industry-aligned accelerators to unlock greater visibility, automation and agility.

Our expertise spans the full Oracle technology and applications landscape, including Oracle Cloud Infrastructure (OCI), Fusion Cloud Applications (SaaS and on-premises), Oracle E-Business Suite, JD Edwards, Database, Analytics and AI – helping organizations modernize, optimize and innovate across their Oracle estate.

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Oracle Services Transformation for the AI-Led Enterprise
Partner Credentials

Oracle Expertise

Hitachi Digital Services is globally recognized for its Oracle expertise across Finance, HR, Supply Chain, and Cloud transformations, supported by deep capabilities spanning both Oracle applications and technology solutions.

We maintain the highest levels of Oracle certifications and specializations, demonstrating our commitment to excellence and continuous innovation. Our expertise has been recognized through numerous Oracle Partner Awards and strong endorsements from leading industry analysts and advisory firms.

Solution
Build a Smarter Enterprise Core
Oracle can power faster finance, resilient supply chains, better workforce experiences, and AI-enabled decisions. Yet fragmented applications, legacy customizations and disconnected data limit performance. Hitachi Digital Services combines AI, agentic and industry-aligned accelerators with integration expertise, trusted data and disciplined delivery to modernize your core around your operating reality, risk profile and preferred deployment model.

Make SaaS Transformation Work Harder

Oracle Fusion Cloud connects finance, human resources and supply chains. We combine process expertise with embedded AI, agentic automation, integration and reusable delivery accelerators to realize value faster.

Make SaaS Transformation Work Harder
  • Finance Automation
    Accelerate close and cash flow with AI-assisted real-time visibility and intelligent controls.
  • Supply Chain Intelligence
    Apply AI to connect demand, inventory and logistics for more resilient planning.
  • Workforce Transformation
    Embed AI agents to automate HR workflows and improve employee and manager experiences.
  • Integrated Operations
    Apply intelligent automation across processes and data spanning critical business functions.
  • Accelerated Delivery
    Proven frameworks and AI, agentic and industry accelerators reduce design time by up to 30%.
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Start Closer to the Outcome

Hitachi combines AI, agentic and industry accelerators across Oracle Fusion Cloud, E-Business Suite, OCI and intelligent managed services. These reusable assets address sector-specific processes, reduce customization and transformation risk and accelerate value.

Start Closer to the Outcome
  • Industry Toolkits
    Address retail, communications, media, technology and manufacturing priorities.
  • Supply Chain Accelerators
    Improve inventory visibility, order orchestration and demand alignment.
  • Finance Accelerators
    Automate invoice processing, reconciliation and financial controls.
  • HR Accelerators
    Streamline HR transactions, employee support and workforce management processes.
  • EPC Procurement Solution
    Connect financial and operational control across complex projects.
  • Repeatable Delivery
    Reusable AI, agentic and industry assets reduce rework and support scalable global rollouts.
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Move Forward Without Breaking the Core

We help organizations evolve Oracle E-Business Suite and JD Edwards through evidence-led roadmaps, AI-enabled migration accelerators, phased modernization and continuity-first delivery.

Move Forward Without Breaking the Core
  • Modernization Roadmaps
    Assess customizations, technical debt and business-critical risks.
  • Flexible Pathways
    Re-platform, re-architect or optimize around your business priorities.
  • Accelerators
    Use AI-enabled assets to reduce delivery risk and minimize operational disruption.
  • SaaS Readiness
    Prepare data, processes, integrations and governance for future adoption.
  • Continuity-First Delivery
    Protect critical services through controlled, phased change.
Assess Your ERP Readiness

Choose the Right Cloud Path

Oracle Cloud Infrastructure provides a powerful foundation for cloud, data and AI. We design and manage the multicloud or hybrid architecture that fits your performance, governance and risk requirements.

Choose the Right Cloud Path
  • Deployment Choice
    Run Oracle across OCI, Azure, AWS, Google or hybrid environments.
  • Architecture Governance
    Preserve flexibility while maintaining integration, security and control.
  • Migration & Consolidation Frameworks
    Accelerate Oracle database migration, modernization and consolidation with proven frameworks that reduce delivery risk and improve platform efficiency.
  • Application Integration Expertise
    Connect Oracle and non-Oracle applications through deep integration capabilities that enable seamless business processes across the enterprise.
  • Data, Analytics & AI Foundations
    Establish trusted data platforms, analytics capabilities and AI-ready architectures that support better decision making and innovation.
  • Security by Design
    Embed security, compliance and governance across applications, data and infrastructure to protect critical business assets.
  • Performance Engineering
    Improve database, middleware and infrastructure cost efficiency.
  • Operational Resilience
    Maintain availability and performance across complex cloud estates.
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Turn Intelligence into Enterprise Action

Oracle embeds data, automation, AI and intelligent agents into core workflows. We connect these capabilities across the enterprise through governed data, integration and digital engineering.

Turn Intelligence into Enterprise Action
  • Trusted Data
    Establish secure, governed foundations for analytics and AI.
  • Connected Workflows
    Integrate Oracle applications with legacy and cloud systems.
  • AI-Enabled Operations
    Automate routine work and support faster decisions.
  • Enterprise Architecture
    Design AI and agent ecosystems for reliability, auditability and scale.
  • Readiness Assessment
    Identify data, integration, governance and operational constraints before implementation.
Read: ERP, AI Execution and Enterprise Value

Make Continuous Improvement Operational

Our AI-led managed services combine people, automation and intelligent agents to improve Oracle support, adoption, governance and performance as technology and business requirements change.

Make Continuous Improvement Operational
  • Quarterly Innovation
    Plan Oracle updates and adopt relevant new AI and application capabilities.
  • Automation-First Operations
    Combine AI-assisted service management with intelligent agents that reduce manual effort and drive faster, more efficient operations
  • Governed Delivery
    Maintain compliance, reliability and measurable service performance.
  • Adoption Enablement
    Convert AI and new application functionality into sustained user and business value.
  • Performance Optimization
    Continuously improve platform resilience, throughput and cost.
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Turn Embedded AI Into Business Value

Oracle embeds AI agents across Fusion Applications to automate workflows and improve decisions. Hitachi Digital Services combines Oracle’s embedded AI with enterprise agents available through Hitachi AI Reference Components (HARC) and the Oracle AI Agent Marketplace, helping clients scale governed, human-centered automation that delivers measurable value. These are our AI agent capabilities.

Turn Embedded AI Into Business Value
  • Order Inquiry Agent
    Provides end-to-end visibility across sales and purchase-order lifecycles.
  • Buyer Assistant Agent
    Identifies approved suppliers and creates compliant purchase orders faster.
  • Internal Bank Transfer Agent
    Automates internal transfers to improve cash management operations.
  • HCM Transaction Agent
    Enables conversational review and action on pending HR transactions.
  • Operational Monitoring Agents
    Detect job, report, integration and processing issues proactively.
  • Reprocessing and Recovery Agent
    Automatically initiates recovery actions for failed transactions.
Learn more about our Enterprise AI capabilities.

Turn Embedded Intelligence into Enterprise Action

Oracle brings coordinated AI agents into finance, HR, supply chain, and customer workflows. Hitachi Digital Services provides the architecture, integration, governance, and engineering needed to scale that intelligence securely across the enterprise.

Turn Embedded Intelligence into Enterprise Action
  • Cross-Functional Execution
    Connect decisions across finance, HR, supply chain, and customer operations.
  • Enterprise Integration
    Link Oracle AI with legacy, cloud, and third-party platforms.
  • Governance by Design
    Embed security, auditability, and policy enforcement from the outset.
  • Agent Orchestration
    Coordinate models, agents, data, and services across enterprise workflows.
  • Trusted Data
    Ground AI-driven actions in secure, governed enterprise information.
  • Production-Grade Reliability
    Engineer resilient AI operations using CAAI and HARC for AI.
Learn more about our Enterprise AI capabilities
Customer Story

Blue Label Distribution Modernizes Finance

Achieving a 20–40% capacity boost through Oracle SaaS automation.

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Blue Label Distribution Modernizes Finance
Customer Story

Orthofix transforms product innovation with Oracle PLM Cloud

Creating a unified, collaborative, and automated platform for product lifecycle management

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Orthofix transforms product innovation with Oracle PLM Cloud

Travelport Strengthens Operational Resilience

Oracle migration and managed services improve the global B2B travel platform’s resilience.

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Travelport Strengthens Operational Resilience

Argent Energy Transforms Core Operations

A multi-pillar Oracle Cloud transformation reduces close cycles and supports demand-driven operating processes.

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Argent Energy Transforms Core Operations

Workforce Optimization for Reiter Affiliated Companies

Oracle EBS optimization delivers continuous improvements enhancing workforce management and operational efficiency.

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Workforce Optimization for Reiter Affiliated Companies

How We Work

Hitachi Digital Services connects AI-first strategy, delivery, operations, and innovation so Oracle investments keep creating value as business needs change.

Advise & Design

Define priorities, AI opportunities, architecture, risks and the transformation roadmap.

Build & Modernize

Apply AI and agentic accelerators while maintaining operational continuity.

Integrate & Migrate

Connect applications, governed data, cloud environments and intelligent agents.

Manage & Optimize

Platforms and agents for performance, adoption, governance and resilience.

Innovate & Scale

Governed AI, agentic automation and Oracle innovation enterprise-wide.

Why Hitachi Digital Services

Why Hitachi Digital Services

Together, we help organizations modernize without losing the operational control, deployment choice or industry context enterprise transformation requires.

  • 30+ years of Oracle partnership
  • Multicloud flexibility
  • AI, agentic and industry-aligned accelerators for faster, lower-risk delivery
  • AI and digital engineering depth for complex enterprise environments
  • Lifecycle accountability from roadmap through optimization
Our Experts Our Experts
Our Experts
Anantha Kondalraj
Anantha Kondalraj
Global Alliance & Enterprise AI Leader
LinkedIn
James Easy
James Easy
Digital Enterprise, Practice Leader
LinkedIn
Owen Dowden
Owen Dowden
Senior Director, Digital Enterprise
LinkedIn
Caroline Crowley
Caroline Crowley
Digital Enterprise Alliance Lead, EMEA
LinkedIn
Colin Parker
Colin Parker
EMEA Delivery Director
LinkedIn
Amit Gandi
Amit Gandi
APAC Delivery Director
LinkedIn
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Business Platforms | Industries | Capabilities

INSIGHTS

ERP Is the Foundation for AI Insights

ERP Is the Foundation for AI

See why trusted data, resilient operations, and scalable ERP architecture are prerequisites for enterprise AI execution.

Explore ERP Readiness Assessments Read the Insight
AI Is Rewriting ERP Transformation Insights

AI Is Rewriting ERP Transformation

Explore why enterprises need governed, cross-system architecture to scale AI beyond isolated application features.

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Oracle Services Insights

Oracle Services

Explore Hitachi Digital Services capabilities across Oracle applications, cloud, modernization, and managed operations.

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Related Content

Understand ERP Readiness for AI
Understand ERP Readiness for AI
Explore ERP Readiness Assessments
Oracle at Hitachi Digital – moving into the future
Oracle at Hitachi Digital – moving into the future
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FAQ

Hitachi Digital Services supports Oracle across enterprise applications, infrastructure, databases, middleware, analytics and integration services. This includes Oracle Fusion Cloud, Oracle Cloud Infrastructure and established Oracle environments such as E-Business Suite. Our approach is designed for organizations operating across cloud, multicloud and hybrid estates, where business-critical platforms must evolve without compromising continuity.

We begin by understanding what is critical to preserve, what can be simplified and where modernization will create the greatest business value. From there, Hitachi Digital Services helps define a phased path that may include stabilization, cloud migration, Oracle Fusion Cloud readiness, integration modernization or managed optimization. The aim is controlled change that respects operational risk.

Oracle embeds AI and intelligent agents across its Fusion Applications while providing the transactional, operational and data foundations on which enterprise AI depends. Hitachi Digital Services connects these capabilities to governed data, reliable processes and cross-system architecture so AI can scale beyond isolated features with greater trust and operational control.

We combine Oracle’s embedded AI with enterprise agents available through HARC and the Oracle AI Agent Marketplace. We identify outcome-led use cases, integrate agents with governed enterprise data and workflows and apply security, human oversight and operational controls. This helps organizations move from experimentation to reliable AI-driven execution.

The ERP and Enterprise Performance Readiness Assessment is a time-boxed, executive-focused engagement that examines how effectively an ERP environment supports performance, decision-making, controls, reporting, and AI readiness. It provides a current-state view, identifies key constraints and opportunities, and outlines a practical roadmap. It can be tailored to Oracle transformation planning without requiring a full transformation commitment.

Hitachi Digital Services helps clients realize continuous value from their Oracle investments through AI-led operations, intelligent automation, ongoing optimization, and adoption support. We proactively enable new Oracle capabilities, including AI innovations, while embedding robust governance, security, and responsible AI practices. Go-live is not the end of the journey, but the start of continuous innovation aligned to evolving business priorities.