Transform Care Delivery. Empower People.
Improve Outcomes.

Healthcare leaders today face a complex mission: deliver better care, faster, with fewer resources. Hitachi Digital Services helps hospitals and health systems modernize clinical operations, empower clinicians, better manage population health, and connect patient journeys through secure, intelligent digital ecosystems powered by data, AI, cloud and IoT.
We enable next-generation care models that reduce burnout, improve efficiency, and strengthen patient trust.

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Transform Care Delivery.  Empower People. Improve Outcomes.
Challenge & Opportunity

Complexity Meets Innovation

Health systems worldwide are under strain. Ageing populations, chronic disease, staff shortages, and fragmented systems make coordinated, data-driven care difficult to achieve. The opportunity lies in digital integration – unifying data, devices, and workflows to enable real-time visibility and predictive insight.

By modernizing operations and applying AI to clinical, operational, and population data, healthcare providers can improve outcomes and reduce system pressure – all while advancing value-based care.

Solution
Connected Healthcare Built for Better Outcomes
Healthcare organizations need more than isolated technologies. They need connected ecosystems that improve care delivery, reduce operational pressure, strengthen workforce resilience, and enable smarter clinical and business decisions at scale.

Build Smarter, More Connected Care Operations

Healthcare systems must improve outcomes while managing workforce shortages, operational complexity, and rising patient demand. We modernize hospital environments through AI, IoT, cloud, and intelligent automation.

Build Smarter, More Connected Care Operations
  • Connected Facilities
    Enable real-time operational visibility through Internet of Medical Things (IoMT), sensors, and intelligent infrastructure.
  • Digital Control Centers
    Improve patient flow, bed management, and workforce coordination using AI-driven operational command platforms.
  • Virtual Care Models
    Extend care delivery beyond hospital walls with telehealth, remote monitoring, and smart health hub capabilities.
  • Workflow Automation
    Reduce administrative burden and streamline clinical operations through intelligent orchestration and automation technologies.
  • Interoperable Systems
    Connect Electronic Health Records (EHR), clinical systems, and operational platforms to improve collaboration and continuity of care.
  • Predictive Operations
    Use analytics and AI to anticipate capacity pressures, optimize resources, and support proactive decision-making.

Turn Healthcare Data into Clinical Insight

Healthcare organizations generate enormous volumes of data but often struggle to operationalize it. We apply AI, GenAI, and advanced analytics to improve decision-making, reduce clinician workload, and personalize care delivery.

Turn Healthcare Data into Clinical Insight
  • Clinical Decision Support
    Deliver intelligent recommendations and real-time insights to support faster, more informed clinical decisions.
  • Predictive Analytics
    Identify patient risk patterns earlier to support proactive intervention and improved health outcomes.
  • GenAI Workflows
    Automate documentation, summarization, and administrative processes to improve clinician productivity.
  • Personalized Care
    Combine operational and patient data to enable tailored treatment pathways and patient engagement strategies.
  • Healthcare Data Platforms
    Create governed, interoperable data ecosystems that support scalable AI adoption across healthcare organizations.
  • Responsible AI
    Implement trusted AI frameworks with governance, transparency, and compliance built into healthcare environments.

Deliver Proactive, Data-Driven Community Care

Healthcare providers are shifting from reactive treatment toward preventive, value-based care. Partnering with Lightbeam Healthcare, we help organizations unify data and improve health outcomes across populations and communities.

Deliver Proactive, Data-Driven Community Care
  • Population Analytics
    Aggregate and analyze healthcare data across systems to identify emerging risk and care gaps.
  • Care Coordination
    Enable connected workflows across providers, care teams, and community health organizations.
  • Health Equity Insights
    Use predictive intelligence to support targeted interventions and improve outcomes across diverse populations.
  • Value-Based Care
    Support accountable care models with measurable outcomes, quality reporting, and operational visibility.
  • Health Information Exchange
    Improve interoperability and secure data sharing across clinical and operational healthcare systems.
  • Preventive Interventions
    Enable earlier engagement and proactive outreach to reduce avoidable admissions and long-term healthcare costs.

Modernize Core Systems for Scalable Healthcare

Legacy ERP and EHR systems limit agility, visibility, and operational performance. We modernize and consolidate critical healthcare platforms to support secure, compliant, and future-ready operations.

Modernize Core Systems for Scalable Healthcare
  • ERP Consolidation
    Simplify fragmented environments through SAP and Oracle modernization across healthcare entities.
  • Cloud Transformation
    Build resilient, scalable healthcare infrastructure with cloud-native platforms and managed services.
  • Regulatory Compliance
    Support HIPAA, FDA, MDR, and healthcare security requirements across digital transformation programs.
  • Integrated Platforms
    Connect finance, supply chain, operations, and clinical systems through unified digital architectures.
  • Operational Resilience
    Improve system reliability, business continuity, and performance through modernized infrastructure and SRE-led operations.
  • Managed Services
    Deliver ongoing optimization, support, and governance for mission-critical healthcare systems.

Additional Solutions

Cloud & Application Modernization

Modernize care systems with scalable, compliant cloud architectures built on Microsoft Azure, AWS, SAP, and Oracle.

Data & AI

Break down data silos with healthcare-grade analytics, governance, and automation that unlock real-time insights.

Cybersecurity & Managed Services

Protect patient data and ensure always-on resilience with our 24/7 managed cybersecurity and IT operations.

Proof Point – Proven transformation in action

Envista Healthcare IT partnership

Global ERP modernization driving scalability and compliance.

Envista Healthcare IT partnership
Customer Story

Salford Royal NHS Foundation Trust

Data-driven digital control center improving patient flow and clinician experience.

Salford Royal NHS Foundation Trust
Customer Story

NHS England’s National Breast Screening System (NBSS)

Extending our contract - 20+ years of trusted partnership delivers digital and social value.

NHS England’s National Breast Screening System (NBSS)
Customer Story

Smart Diabetes Prevention, Australia

AI-based intervention model improving population outcomes.

Smart Diabetes Prevention, Australia

Insights

Smart Health Hubs White Paper Insights

Smart Health Hubs White Paper

Explore how IoMT and GenAI enable scalable, virtual care systems and real-time monitoring.

AI-Fueled Productivity: AI Opens New Era of Efficiency in Healthcare Insights

AI-Fueled Productivity: AI Opens New Era of Efficiency in Healthcare

AI and GenAI holds immense potential to revolutionize healthcare.

Disrupted Series: Population Health & Deviceless Remote Patient Monitoring Insights

Disrupted Series: Population Health & Deviceless Remote Patient Monitoring

Experts discuss key trends, from the shift towards preventive care to the role of AI in healthcare.

How We Work

From Blueprint to Better Care

We deliver healthcare transformation end to end – from strategy to execution. Our One Hitachi model connects expertise across
R&D, robotics, energy, and IT/OT systems – engineering resilience into every healthcare environment.

Advisory & Professional Services

Clinical and operational transformation roadmaps

Digital Engineering

Regulatory-aligned application and platform design

Implementation

ERP, EHR, and AI integration at scale

Managed Services
Continuous improvement and secure operations
Trusted by healthcare innovators
Why Hitachi Digital Services

Trusted by healthcare innovators

With over 70 years in healthcare, we bring unparalleled experience in both care delivery and clinical technology.

  • Operate three hospitals in Japan as provider and payer
  • Certified labs: IEC 62304, FDA Class I–III, EU MDR, ISO 13485:2016
  • Recognized as HFS Healthcare Providers Segment Leader
  • 3,000+ healthcare experts globally
  • Hitachi pioneered ultrasound imaging and continues to innovate through AI, IoT, and next-generation digital hospitals.
Our Experts Our Experts
Our Experts
Paul Watson
Paul Watson
VP and Global Head - Healthcare & Life Sciences
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Partners

Ecosystem for Connected Care

FAQ

It’s a next-generation model that connects infrastructure, data, and care delivery through AI, IoT, and automation. Hitachi Digital Services helps hospitals modernize EHR systems, optimize workflows, and deliver real-time operational insight to improve patient outcomes.

AI enhances decision-making, predicts patient risk, reduces clinician workload, and enables personalized care. It’s used in diagnostics, workflow optimization, and population health analytics to improve efficiency and accuracy.

Population health management uses data from multiple healthcare systems to identify at-risk groups and enable preventive care. Hitachi Digital Services partners with Lightbeam Healthcare to deliver predictive analytics platforms that improve health outcomes at community scale.

We consolidate and transform ERP and EHR systems using cloud and AI to ensure compliance, interoperability, and real-time visibility. Our platforms support major systems such as SAP, Oracle, and Epic.

All Hitachi Digital Services healthcare solutions are aligned with global standards including HIPAA, FDA, and MDR. We integrate security and privacy into every stage of system design, supported by ISO 13485:2016 and IEC 62304-certified labs.