Powering Smarter,
Safer Financial
Services

We help banks, insurers, and capital markets leaders modernize fast, integrate smarter, and scale without limits. With deep expertise across cloud, AI, data, enterprise platforms and advanced managed services, we deliver end-to-end transformation that fuels innovation, strengthens resilience, and creates measurable value at every customer touchpoint. This is banking built for the pace of progress.

Start a Conversation
Powering Smarter, Safer Financial Services
Challenge & Opportunity

Beat Legacy. Build Smarter.

Legacy infrastructure, siloed data, growing regulatory pressure, and rising customer expectations are slowing innovation. Financial institutions need secure, real-time visibility, and a unified architecture to stay competitive. Leaders are embracing Agentic and Generative AI, cloud-native platforms, and trusted digital ecosystems to unlock productivity, compliance, and hyper-personalized experiences – at scale.

We help clients move fast, modernize safely, and grow with confidence – offering cloud-powered platforms, GenAI-powered operations, 360° data strategies, and regulatory compliance solutions that deliver measurable results.

Solution
Accelerate What Matters
We help banks, insurers, and capital markets modernize, digitize, and stay compliant, unlocking agility with cloud, AI, data, and managed services.

Modernize Core Banking for Resilience

Capitalize on digital modernization to transform core banking platforms and payment operations. We help institutions adopt composable architecture, engineer reliability, and unlock agility – ensuring your infrastructure keeps pace with regulation, innovation, and customer demand.

Modernize Core Banking for Resilience
  • Application Modernization
    Build resilient, cloud-native banking platforms
  • SRE & DRE Models
    Engineer uptime, reliability, and automation
  • Cloud Transformation
    Replatform legacy payment systems for scale

Reimagine Experiences and Boost Performance

Deliver smarter, more contextual experiences across the investment lifecycle. We help capital markets firms modernize platforms, open their ecosystems, and gain insights with real-time data, improving service, transparency, and scalability.

Reimagine Experiences and Boost Performance
  • Data Infrastructure
    Streamline trade lifecycle and reporting
  • AI/GenAI
    Automate portfolio insights and client interactions
  • Product Engineering
    Build open APIs and modern engagement tools

Digitize Claims, Policies, and Engagement

Insurers must simplify operations, reduce cost per policy, and personalize services. We help you modernize claims, leverage data and AI, and deploy IoT-driven models, all while embedding compliance and agility.

Digitize Claims, Policies, and Engagement
  • AI & Automation
    Enable predictive claims and smart underwriting
  • IoT & Data
    Power usage-based insurance and real-time risk insights
  • App Modernization
    Launch digital-first, omnichannel insurance platforms
Learn More

Turn Regulation into Strategic Advantage

Regulatory complexity and evolving cyber threats demand a smarter approach. We help financial institutions embed compliance, automate reporting, and strengthen cybersecurity using domain-led intelligence and integrated observability.

Turn Regulation into Strategic Advantage
  • Data Management
    Simplify regulatory reporting and reduce dark data risk
  • AI for Compliance
    Detect fraud, enforce KYC/AML at speed
  • Security Operations
    Fortify systems with HARC-powered 360° observability

Cross-cutting Solutions

Enterprise AI

Build and run enterprise-grade AI ecosystems to power production, engagement, and service. Learn about CAAI, HARC Agents, and our R202 framework

AI – GenAI and Agentic AI

Merge human expertise with Generative and Agentic AI to accelerate decisions, personalize experiences, and uncover growth opportunities.

HARC for AI

Hitachi Application Reliability Centers (HARC) help enterprises run AI and Gen AI with greater reliability, efficiency, and governance.

Cloud – AWS, Azure, GCP

We modernize platforms with private, hybrid, multicloud, or distributed cloud – reducing costs, improving agility, and ensuring secure, compliant operations.

Industry 5.0

Disconnected devices and limited real-time insight? We integrate data from IIoT, IT, and OT systems, powering digital-first customer experiences.

Data & Analytics

We modernize data infrastructure from edge to multi-cloud, delivering real-time visibility, advanced analytics, and trustworthy, regulatory-ready datasets.

Customer Story

FedRAMP High Cloud Platform for Communications Providers

Secure, compliant cloud architecture built for providers operating in highly regulated environments.

Read the Customer Story
FedRAMP High Cloud Platform for Communications Providers
Customer Story

Raiffeisen Bank’s Successful Cloud Transformation Journey

How RBI modernized fast, reduced complexity, and delivered a bold cloud transformation.

Watch the video
Raiffeisen Bank’s Successful Cloud Transformation Journey
Customer Story

MSRB Cloud Data Lake for Market Insights

Enabling deeper municipal market visibility through a scalable, insight-driven cloud data lake.

Read the Customer Story
MSRB Cloud Data Lake for Market Insights

Related Content

Accelerating DORA - The Digital Operational Resilience Act Insights

Accelerating DORA - The Digital Operational Resilience Act

Learn more
Compliance - Managing Financial Services Risk & Compliance Insights

Compliance - Managing Financial Services Risk & Compliance

Learn more
How Raiffeisen Bank Managed their Cloud Transformation Journey Insights

How Raiffeisen Bank Managed their Cloud Transformation Journey

Learn more
How We Work

Modernise, Integrate, Run & Scale

We partner with financial institutions through advisory, implementation, and managed services – helping modernize platforms, optimize operations, and unlock innovation with confidence.

Advisory & Professional Services
Implement &
Optimize
Managed Services, Powered by HARC
Why Hitachi Digital Services

Why Hitachi Digital Services

Trusted delivery, deep banking, financial services, and insurance expertise, and global partnerships that accelerate transformation across banking, insurance, capital markets, payments, and compliance.

  • Accelerate modernization: Reduce costs and technical debt with composable, cloud-native platforms.
  • Strengthen compliance: Embed regulatory-grade frameworks for security, KYC/AML, and IFRS 17.
  • Scale AI with confidence: Deploy GenAI and HARC frameworks to boost speed and resilience.
Our Experts Our Experts
Our Experts
Srinivas Tadepalli
Srinivas Tadepalli
Senior Vice President, Head of Delivery, BFSI
linkedin
Marc Potter
Marc Potter
Banking & Insurance Lead, EMEA
linkedin
Stewart Reeder
Stewart Reeder
Head of Insurance, EMEA Markets, Hitachi Digital Services
linkedin
Start a Conversation

Partners

We partner with 2,000+ technology leaders to power transformation:

Explore related industries and services

Insurance | Industries | Capabilities

FAQ

We work with banks, insurers, and capital markets firms to replace rigid legacy systems with cloud-native, composable platforms. Our approach reduces technical debt, improves agility, and enhances resilience – ensuring that infrastructure keeps pace with customer expectations and regulatory change. By applying engineering-led delivery and leveraging proven accelerators, we help clients modernize quickly, securely, and with measurable outcomes.

AI and GenAI drive efficiency and growth across BFSI. In banking, they automate compliance and improve customer service; in insurance, they accelerate underwriting and claims; in capital markets, they generate smarter insights and boost transparency. By merging human expertise with advanced automation, AI enables hyper-personalized engagement, faster decision-making, and stronger risk management – while keeping institutions compliant with complex regulations.

Compliance is increasingly complex, spanning IFRS 17, CECL, DORA, KYC/AML, and more. We embed compliance frameworks into platforms and workflows from the start, simplifying reporting and reducing risk. Our solutions integrate regulatory-grade data management, fraud detection powered by AI, and observability tools that give real-time oversight. This proactive approach turns compliance into a strategic advantage, reducing cost and strengthening trust.

We combine deep BFSI domain knowledge with engineering scale and global partnerships across cloud, data, and enterprise applications. Our assets like the Hitachi Application Reliability Center (HARC) and frameworks like R2O2 accelerate delivery and improve reliability. Backed by Hitachi’s century-long heritage in mission-critical industries, we bring both innovation and trusted execution – helping clients transform safely and competitively.