Leading Japanese Automotive Manufacturer Accelerates Connected Vehicle Transformation

A leading Japanese automotive manufacturer set out to modernize its enterprise applications and accelerate digital transformation. At the center of this strategy was a global Connected Vehicle Data Platform, designed to provide data as a service for internal teams and external B2B customers. This platform was critical to enabling several strategic initiatives, including:

• Real-time connectivity with next-generation cars through advanced vehicle gateways 

• Launch of Pay How You Drive (PHYD) insurance services to increase customer insurance enrollment 

• Creation of a new aftersales ecosystem supporting predictive maintenance, crash management, and mechanical repair 

These ambitious objectives required a secure, scalable, and innovative approach that could align technology with the manufacturer’s digital vision. 

The manufacturer partnered with Hitachi Digital Services as a strategic transformation partner to enable modern solutions across its connected automotive ecosystem. Hitachi Digital Services took ownership of the architecture, ensuring alignment with long-term priorities, while also driving delivery through solution prototyping and DevOps-led implementations. 

Together, the teams established a connected vehicle data ecosystem that delivers probe data and subscription data to internal and external consumers for analytics and reporting. 

Key Hitachi Digital Services contributions included: 

• Architecture ownership to align choices with digital priorities 

• Development of solution prototypes and proofs of concept 

• Implementation of DevOps-driven modernization projects 

• Secure Offshore Delivery Center (ODC) in Hyderabad with dedicated program management 

• Business intelligence (BI) infrastructure supporting reporting and analytics 

This collaboration is driving measurable progress toward transformation goals. By enabling seamless collaboration between engineering teams and Hitachi Digital Services, the engagement accelerates delivery and ensures innovation readiness. Key outcomes include: 

• A modern business intelligence (BI) infrastructure enabling advanced analytics 

• Reporting and predictive insights for maintenance and service efficiency 

• Scalable connected vehicle data services for both internal and B2B use 

• Strong governance and secure delivery via the dedicated Hyderabad ODC