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Case Study

North Star IT/OT architecture for a globalβ€―auto manufacturer

Blueprint aligns technology investments with evolving priorities forβ€―a successful multi-year manufacturing digital transformation
Challenge

A global automotive leaderβ€―initiatedΒ a multi-yearβ€―Manufacturing Digital Transformation strategy. Itβ€―needed a digital foundation to enhance manufacturingβ€―performance and enable rapid pivots as the automotive sectorβ€―continues to transform. ​ 

 

  • Focus areas: It targeted improvements in machineβ€―reliability, production, quality, andΒ logistics.​ 
  • IT/OT strategy:β€―It required a robust IT/OT architecture toβ€―steer its transformation efforts. ​ 
  • Strategic partner: Hitachi Digital Services was selected as aβ€―strategic partner, bringingΒ expertiseΒ in manufacturingβ€―innovation and digital capability integration.β€―Β 
Solution
  • Hands-on expertise and capability mapping:β€―With deepβ€―domain knowledge in manufacturing, Hitachi Digital Servicesβ€―assessed the company’sΒ manufacturing digital transformationΒ objectives in its four areas ofβ€―focus – machine reliability, production, quality, and logistics – and identified the digital capabilities they would need toβ€―achieve these goals. ​ 

 

  • Tech integration:β€―The Hitachi Digital Services team thenβ€―identifiedΒ the technical layering – the infrastructure servicesβ€―and technological foundations, such as Cloud services,β€―digital twin,β€―IIoT, Gen AI and more – requiredΒ to supportβ€―those digital capabilities. ​ 

 

  • Future focus:β€―This has resulted in the design ofΒ a NorthΒ Starβ€―IT/OT Architecture for the automotive manufacturer thatβ€―will support it through itsΒ manufacturing digital transformationΒ journey. ​ 
Result
  • Agile strategy:β€―The North Star architecture allows the autoβ€―leader to transform operations β€˜in motion,’ aligningβ€―technology investmentsΒ 
    with evolving priorities. ​ 
  • Strategic progress:β€―Hitachi’s guidanceΒ 
    ensures strategicβ€―progress in machine reliability, production, quality, andβ€―logisticsΒ while supporting rapid pivots in response to marketβ€―demands. ​ 
  • Internal upskilling:β€―We alsoΒ assistΒ to train workers withβ€―interest and aptitude, empowering them to adopt andβ€―leverageΒ new technologies. ​ 
  • Expert support:β€―Hitachi’s manufacturing integrators,β€―Flexwareβ€―Innovation and JR Automation, provideΒ expertiseΒ inβ€―automation, enabling the company to achieve an affordable, future-ready transformation over time.Β 
Key benefits include:

Agile strategy

Internal upskilling

Future-ready transformation