SAP Modernization
That Delivers Real
Business Value

SAP transformation should do more than move systems forward – it should help your business operate better, adapt faster, and realize more value from every SAP investment. With 31+ years of SAP partnership, Hitachi Digital Services shapes modernization around what matters most to your business, then brings advisory, migration, implementation, modernization, and intelligent managed services to turn strategy into sustained operational progress and real business value.

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SAP Modernization That Delivers Real Business Value
Challenge & Opportunity

Modernize SAP Without Disrupting Progress

SAP landscapes are under pressure from aging ECC environments, rising costs, fragmented data, heavy customization, and growing demand for real-time visibility. Whether moving to S/4HANA, shifting SAP to the cloud, adopting RISE, or consolidating complex landscapes, organizations need a transformation path that protects operations while improving agility, scale, and resilience.

Hitachi Digital Services helps clients start right, align transformation to business priorities, and modernize through a Kaizen mindset: practical, continuous improvement that reduces disruption and creates measurable value over time.

Solution
Business-Centric SAP Transformation, Built to Run
Hitachi Digital Services delivers SAP transformation as a connected lifecycle: advise, transform, enable, run, and continuously improve. Our SAP services portfolio is supported by reusable IP, automation, industry accelerators, and global delivery talent.

We bring SAP expertise across manufacturing, automotive, chemicals, aerospace, healthcare, energy, retail, consumer goods, and food processing, combining domain knowledge with process, technology, and delivery methodology.

Define the Right Transformation Path

Create a business-aligned SAP roadmap that balances speed, cost, risk, and long-term value.

Define the Right Transformation Path
  • Maturity Baseline
    Assess enterprise maturity, cloud readiness, and SAP landscape complexity before transformation begins.
  • Process Visibility
    Use process mining to expose bottlenecks, inefficiencies, and opportunities for measurable improvement.
  • Value Prioritization
    Define the business case, investment logic, and value opportunities that guide transformation decisions.
  • Landscape Planning
    Plan carve-outs, mergers, consolidation, and modernization across complex enterprise environments.
  • Clean Core Readiness
    Prepare fit-to-standard decisions that reduce customization and support long-term agility.
  • Operating Alignment
    Align SAP strategy to business growth, operating model priorities, and future platform needs.

Modernize Core SAP with Confidence

Deliver S/4HANA transformation, cloud migration, and digital core modernization using proven methods, reusable IP, and factory-led execution.

Modernize Core SAP with Confidence
  • Core Transformation
    S/4HANA implementation, conversion, upgrade, and rollout across complex business environments.
  • Cloud Migration
    Move SAP ERP Central Component (ECC) to S/4HANA or shift S/4HANA to cloud.
  • RISE And GROW
    Support for RISE with SAP and GROW with SAP implementation, adoption, and operating model readiness.
  • Connected Landscapes
    System integration across SAP and non-SAP landscapes reduces fragmentation and improves data flow.
  • SaaS Enablement
    Extend capability across software-as-a-service (SaaS) platforms including Ariba, SuccessFactors, Fieldglass, Hybris, Concur, and digital manufacturing.
  • Factory Execution
    Apply lessons from 32 recent S/4 go-lives to improve speed, predictability, and delivery control.

Extend SAP Into Business Value

Use SAP data, industry process expertise, automation, and connected digital solutions to improve visibility, productivity, and decision-making.

Extend SAP Into Business Value
  • Connected Operations
    Link smart manufacturing and operational systems to improve production visibility and responsiveness.
  • Decision Intelligence
    Use analytics, SAP Analytics Cloud, and enterprise data warehousing to strengthen business decisions.
  • Platform Extensibility
    Extend SAP through SAP Business Technology Platform without compromising the digital core.
  • Workflow Automation
    Automate finance, supply chain, and operational workflows to reduce manual effort and cycle time.
  • Practical AI
    Embed AI and agentic capabilities into business processes to improve productivity and service efficiency.
  • Industrial Insight
    Apply Internet of Things (IoT)-enabled digital solutions where real-time signals improve operational outcomes.

Run SAP with Reliability and Control

Operate SAP environments with application, infrastructure, automation, and service management capabilities designed for continuous improvement.

Run SAP with Reliability and Control
  • Application Stability
    SAP application and infrastructure managed support services for reliable day-to-day operations.
  • User Support
    Combine service desk, end-user computing, and automation to improve response and reduce friction.
  • Certified Delivery
    Use Information Technology Infrastructure Library (ITIL)-certified application managed services (AMS) specialists and global delivery teams.
  • Operational Control
    Incident management, monitoring, reporting, and optimization improve transparency and service quality.
  • Reliability Engineering
    Use Hitachi Application Reliability Center (HARC)-enabled reliability engineering to improve resilience, security, and cost control.
  • Continuous Improvement
    Apply RunOps, Site Reliability Engineering (SRE), and automation to improve SAP performance over time.

Accelerate Delivery with Industrialized SAP Assets

Reduce effort, improve quality, and speed transformation with Hitachi Digital Services’ tools, accelerators, and reusable delivery assets.

Accelerate Delivery with Industrialized SAP Assets
  • H4SAP Portfolio
    Use Hitachi Digital Services’ H4SAP solutions portfolio to accelerate SAP transformation across industries.
  • Reusable Assets
    Leverage the SPEED repository, Hitachi’s centralized store of 900+ reusable IP assets, to accelerate delivery and improve consistency.
  • Knowledge Continuity
    Use H4Bridge, Hitachi’s enablement tool, to transfer project knowledge into smoother managed services support.
  • Code Readiness
    Use HART, Hitachi’s auto-remediation toolkit, to support S/4HANA code quality and upgrade readiness.
  • Migration Control
    Apply FastTrack, Data Conversion Toolkit, and test automation to improve planning, quality, and execution.
  • Industry Acceleration
    Use Hitachi accelerators including H4CHEM, H4AUTO, H4MFG, and Hitachi Cloud Acceleration Platform (HCAP).
SAP Outcomes Delivered at Speed

Travelport Accelerates SAP Cloud Transition

Seamless SAP transformation to cloud improves agility and operational performance.

Read the story
Travelport Accelerates SAP Cloud Transition
Customer Story

UACJ Enhances Agility with SAP Cloud Transformation

Cloud-based SAP improves efficiency, and supports scalable operations.

Read the story
UACJ Enhances Agility with SAP Cloud Transformation
Customer Story

Morgan Foods Advances S/4HANA Readiness and Transformation

Structured approach strengthens performance, visibility, and operational efficiency.

Read about it
Morgan Foods Advances S/4HANA Readiness and Transformation
Customer Story

Tokyo Chemical Industry – SAP for Complex Manufacturing Operations

SAP transformation improves control and reliability.

Watch the Interview
Tokyo Chemical Industry – SAP for Complex Manufacturing Operations
Customer Story

Global Horticulture Company Moves From ECC to S/4HANA

Increasing responsiveness and customer engagement to better support growth.

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Global Horticulture Company Moves From ECC to S/4HANA
Customer Story

Super Energy Scales Up with SAP S/4HANA Cloud

Driving adoption of renewables in Vietnam

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Super Energy Scales Up with SAP S/4HANA Cloud
Customer Story

SAP Upgrade and AMS Strategy for A&D Subassembly Manufacturer

Flexible support model meets demand at operations in different time zones

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SAP Upgrade and AMS Strategy for A&D Subassembly Manufacturer
Customer Story

SAP S/4HANA Implementation for A&D Composites Manufacturer

Global rollouts and AMS deliver organizational transformation

Read more
SAP S/4HANA Implementation for A&D Composites Manufacturer
How We Work

SAP Transformation for Sustained Operational Success

We deliver SAP transformation through a business-led, industrialized model that connects strategy, delivery, operations, and continuous improvement.

Advisory & Professional Services
Implementation & Transformation Services
Managed
Services
Business-Led SAP Transformation. Built To Run.
Why Hitachi Digital Services

Business-Led SAP Transformation. Built To Run.

  • 31+ years of SAP partnership
  • 32 S/4 go-lives in 18 months
  • 90% SAP-certified talent
  • 100% ITIL-certified AMS SMEs
  • 900+ reusable IPs
  • 98% customer retention
  • 60+ global SAP accounts
  • 40+ country rollout experience
Our Experts Our Experts
Our Experts
Kimberley Reid
Kimberley Reid
Vice President, US SAP Solutions
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Arnab Mukherjee
Arnab Mukherjee
Global Head, SAP Delivery
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Subhankar Chattopadhyay
Subhankar Chattopadhyay
SAP Delivery Strategies and Delivery Partner
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Partners

Strong Ecosystem. Flexible Delivery.

RISE with SAP, GROW by SAP, SAP Partner Edge, SAP Gold Partner

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Business Platforms | Industries | Capabilities

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FAQ

Hitachi Digital Services supports a wide range of SAP transformation needs, including ECC to S/4HANA migration, S/4HANA upgrades, S/4HANA cloud migration, RISE and GROW adoption, global rollouts, carve-outs, landscape consolidation, and managed services. The SAP services portfolio spans advisory, transformation, smart enterprise, and intelligent managed services, supported by reusable IP and delivery accelerators.

Hitachi Digital Services reduces risk by starting with business priorities, then applying structured assessments, reusable IP, automation, and proven delivery models. The approach includes cloud assessment, process mining, transformation roadmaps, clean core planning, factory-led migration, and tools such as FastTrack, HART, H4Bridge, and SPEED. This helps clients improve predictability, reduce manual effort, and maintain business continuity.

Hitachi Digital Services combines business-centric delivery with industrialized execution. The practice brings 31+ years of SAP partnership, 32 S/4 go-lives in the last 18 months, 90% SAP-certified talent, 900+ reusable IPs, and 98% customer retention. It also brings a Kaizen-led approach to continuous improvement, helping clients modernize in practical steps while building long-term operational value.

HITACHI DIGITAL SERVICES supports SAP environments through intelligent managed services, application managed services, infrastructure managed services, service desk, automation, and continuous optimization. HARC extends this model with reliability engineering, SRE practices, observability, incident response, and AI-enabled operational support. The goal is not only to keep SAP running, but to improve reliability, cost control, and user experience over time.

AI is positioned as an enabler, not the whole story. Hitachi Digital Services applies AI and agentic capabilities where they improve SAP operations, automation, user support, analytics, incident resolution, and process efficiency. The page should not oversell AI as a standalone SAP offering. Instead, AI should appear as part of smart enterprise capabilities, intelligent managed services, and practical automation across SAP workflows.