Power Smarter,
Transform Faster

Electrification is redefining how the world generates, delivers, and consumes energy. To keep pace, utilities must operate secure, resilient grids where AI, real-time data and digital systems work in sync across the power value chain.

Hitachi Digital Services combines deep operational expertise with digital leadership across cloud, analytics, and generative AI to help power providers expand, strengthen and modernize infrastructure, enabling predictive operations, accelerating innovation, improving affordability, and embedding sustainability.

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Power Smarter,Transform Faster
Challenge & Opportunity

Rewire the Grid for What’s Next

Power utilities face a complex transition. They must modernize grid infrastructure and operations while decarbonizing at scale – integrating renewables, EVs, and distributed energy sources. Reliability, regulatory compliance, and meeting rising digital customer expectations now depend on intelligent, connected platforms rather than siloed systems.

The opportunity? Cloud, AI, IIoT, and secure data architectures enable smarter, cleaner, more flexible grids – where digital intelligence drives operational performance and resilience at scale.

Solution
Drive Performance Across the Full Power Value Chain
From generation to retail, Hitachi Digital Services delivers digital transformation across the full power value chain. We’ve partnered with utilities for over 130 years to modernize infrastructure, electrify industry, integrate renewables, and meet rising demands for sustainable mobility and data center power.
Our solutions span plan, build, operate, and maintain – applying AI-driven operations, digital twins, predictive maintenance, and virtual commissioning to connect systems, reduce risk, and optimize grid performance, resilience, and cost.

Operate Resilient, Intelligent Grids

Improve reliability, visibility, and resilience across generation, transmission, and distribution through integrated asset management, infrastructure monitoring, and distributed energy coordination.

Operate Resilient, Intelligent Grids
  • Lumada Portfolio + Systems Integration (SI) Services
    Our Enterprise Asset Management (EAM), Asset Performance Management (APM), and Field Service Management (FSM) solutions enable AI-driven uptime optimization and condition-based maintenance.
  • Hitachi Infrastructure Monitoring – Smart Spaces & Video Intelligence(SSVI)
    AI-powered video, thermal, and IoT analytics deliver real-time monitoring of substations, transmission assets, and critical infrastructure.
  • Demand Response Management / Virtual Power Plants (VPP)
    AI-enabled orchestration balances load, integrates distributed energy resources, and improves grid flexibility and stability.
  • Circular Energy Solutions
    Enable lifecycle optimization for green and renewable energy assets – increasing efficiency, reducing waste, and driving sustainable operations.

Modernize Utility Platforms and Operations

Connect legacy grid systems with secure, cloud-ready enterprise platforms that unify IT and OT data to streamline operations, improve visibility, and accelerate innovation.

Modernize Utility Platforms and Operations
  • ERP Integration
    Connect financial, asset, and operational systems to streamline workflows and enable enterprise-wide visibility across grid operations.
  • Data Management & System Integration
    Cloud-ready architectures unify OT and enterprise data to support analytics-driven grid management and decision-making.
  • Cloud Management
    Design, migrate, and optimize hybrid and multi-cloud environments for secure, scalable utility infrastructure and operations.
  • Energy Trading & Risk Management (ETRM)
    AI-enabled trading platforms optimize portfolios, automate contract management, and ensure regulatory compliance.
Discover our ETRM software

Turn Operational Data into Intelligence

Apply AI, machine learning, and advanced analytics to transform operational data into actionable insights that improve reliability, predict failures, and optimize energy system performance.

Turn Operational Data into Intelligence
  • Industry Analytics & AI/ML Modelling
    Predict outages, optimize generation and grid performance, and support data-driven operational decisions.
  • Content Intelligence
    AI-powered discovery extracts insights from engineering documents, operational records, and grid data to accelerate analysis.
  • Predictive Grid Analytics
    Forecast equipment failures and demand fluctuations to improve planning, reliability, and operational efficiency.
  • Performance Optimization
    Combine operational data and analytics to continuously improve asset utilization, grid resilience, and cost performance.

Build the Digital Backbone of the Grid

Deploy scalable platforms that connect edge devices, operational systems, and enterprise applications to deliver real-time insight and intelligent grid control.

Build the Digital Backbone of the Grid
  • Lumada Platform Solutions
    Scalable edge-to-cloud infrastructure integrates IoT, AI, and secure data pipelines across grid and energy operations.
  • Digital Energy Platform
    Real-time monitoring and predictive control improve grid operations, energy balancing, and distributed resource management.
  • Meter Data Management
    Advanced metering platforms deliver accurate billing, regulatory compliance, and deeper insights into energy consumption patterns.
  • Grid Data Platforms
    Unified data architectures enable analytics, automation, and operational visibility across generation, transmission, and distribution.

Improve Reliability, Engagement, and Resilience

Digital platforms help utilities modernize operations, improve customer engagement, and respond rapidly to grid events and disruptions.

Improve Reliability, Engagement, and Resilience
  • Customer Energy Management
    AI-powered insights enable demand optimization, energy transparency, and improved customer engagement.
  • Critical Event Command Centre (CECC)
    AI-enabled event management predicts outages, coordinates restoration, and improves emergency response.
  • Digital Asset Inspection
    Image analytics and digital twins automate inspections, reduce risk, and extend the lifecycle of grid infrastructure.
  • Grid Risk Reduction
    Advanced monitoring and analytics identify defects early, improving reliability and reducing operational and regulatory risk.
Case Studies

Evergy’s Touchless Substation Solution

Revolutionize operations and asset management, reduce opex with intelligent infrastructure monitoring.

Read the Customer Story
Evergy’s Touchless Substation Solution
Case Studies

Ameren Uses Predictive Asset Analytics for Substation Reliability

Asset performance management solution delivers visibility and improved substation asset reliability.

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Ameren Uses Predictive Asset Analytics for Substation Reliability
Case Studies

Predictive Maintenance of Wind Turbines

AI model improves blade failure prediction across offshore turbines.

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Predictive Maintenance of Wind Turbines
Case Studies

Regional Transmission Operator Supercharges Grid Using AI

NVIDIA, Hitachi, and RTO partner to AI-supercharge grid interconnection queue through software automation and AI.

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Regional Transmission Operator Supercharges Grid Using AI
Case Studies

French Renewable Energy Company Transitions to Digital Enterprise

Enterprise Asset Management solution for maintenance, materials, electronic work package, analytics.

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French Renewable Energy Company Transitions to Digital Enterprise
Case Studies

US Energy Company Extends Asset Performance Management (APM)

Hitachi Image-based Inspections reduce risk of transmission line failures with AI-based image analytics and defect detection.

Read More
US Energy Company Extends Asset Performance Management (APM)
How We Work

Connect. Predict. Transform.

Learn how AI, IoT, and smart factories drive operational resilience and sustainability.

Advisory
Implementation
Integration
Managed Services
Co-innovation with Hitachi Energy and Vantara
Partnering with Utilities for ~130 Years
Why Hitachi Digital Services

Partnering with Utilities for ~130 Years

Hitachi has partnered with utilities across generation, transmission and distribution for ~130 years. Today, more than three billion people rely on Hitachi technologies to power their daily lives.
We bring the full power of Hitachi’s global energy expertise and digital engineering to every grid transformation.

  • Trusted Grid Partner: Supporting 50% of the top 250 global electric utilities.
  • Grid Automation: Facilitating US$ 68B+ in wholesale market trades annually.
  • Power Systems Leadership: Global leader in high-voltage direct current (HVDC) and transmission technologies with an installed base in 190+ countries.
  • Deep Digital Capability: AI, OT, IT, cloud, and cybersecurity unified at scale
  • Speed + Stability: Modular, AI-enabled platforms lower operational risk.
Our Experts Our Experts
Our Experts
Rajesh Devnani
Rajesh Devnani
Vice President of Energy & Utilities
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Manufacturing & Industrial | Utilities | Power & Renewables | Oil & Gas | Industries | Capabilities

FAQ

We support the full electricity value chain, including power generation (conventional and renewable), transmission and distribution networks, grid operators, energy traders, and grid-connected industries such as data centres, hydrogen production, and electrified transport. Our solutions are designed for large-scale, mission-critical power systems operating under increasing demand and volatility.

We modernize power grids by integrating IT and OT systems, embedding AI into grid operations, and deploying secure cloud and edge platforms. This enables grid operators to improve visibility, predict failures, optimize assets, and operate resilient networks while systems remain live.

AI is embedded directly into grid and generation operations to deliver predictive, prescriptive, and autonomous insights. Key applications include: Gemini said
  • Failure and outage prediction
  • Asset health and condition monitoring
  • AI-based inspection and anomaly detection
  • Grid planning, forecasting, and interconnection analysis
  • Renewable integration and load balancing
AI is used as an operational decision engine, not a standalone analytics layer.

We help power operators integrate renewables at scale through grid intelligence, distributed energy resource (DER) orchestration, virtual power plants (VPP), storage optimization, and real-time demand response. These capabilities improve flexibility while maintaining grid stability, reliability, and regulatory compliance.

APM enables power operators to move from reactive maintenance to condition-based and predictive operations. By combining asset data, AI analytics, and operational context, APM improves availability, extends asset life, reduces risk, and supports long-term capital planning across generation and grid assets.

Smart Spaces and Video Intelligence (SSVI) applies AI-driven video, thermal, and sensor analytics to monitor substations, transmission infrastructure, and critical grid assets. In Power & Renewables environments, SSVI supports:
  • Early anomaly and defect detection
  • Predictive inspection and risk reduction
  • Improved workforce safety and situational awareness
  • Integration with APM, EAM, and grid systems for closed-loop action

We work as part of the One Hitachi ecosystem, combining:
  • Hitachi Energy’s leadership in power systems and grid technologies
  • Hitachi Vantara’s expertise in data platforms and infrastructure
  • Hitachi Digital Services’ strengths in system integration, cloud, AI, and operations
Together, we deliver end-to-end power system modernization, from grid engineering through to digital operations.

Yes. We design and operate secure hybrid and multi-cloud environments tailored for power systems, balancing performance, latency, sovereignty, and regulatory requirements. This includes cloud migration, optimization, FinOps, and ongoing managed services for grid and generation platforms.

Lumada is Hitachi’s digital platform for integrating OT, IT, AI, and data across complex industrial systems. In Power & Renewables, Lumada supports:
  • Asset Performance Management (APM)
  • Predictive maintenance and outage prevention
  • Digital twins for grid and generation assets
  • AI/ML analytics and edge-to-cloud data integration
It provides a scalable foundation for intelligent, resilient power operations.

We apply operate-while-modernizing methodologies, using modular architectures, phased migration, and parallel run strategies. This allows power operators to modernize infrastructure and digital platforms without compromising grid stability, safety, or service continuity.